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Mantra Castle Hill Sydney

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mantra Castle Hill Sydney

Exterior
Shower, free toiletries, hair dryer, towels
Three Bedroom Apartment, Three King Beds | Bathroom | Shower, free toiletries, hair dryer, towels
Exterior
Shower, free toiletries, hair dryer, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking included
  • Housekeeping
  • Kitchen
  • Air conditioning
  • Gym
  • Laundry

Explore the area

Map
8 Gladstone Road, Castle Hill, NSW, 2154
  • Norwest Business Park
    7 min walk
  • Xpress Cafe
    5 min walk
  • Hills Showground Station
    20 min walk
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    53 min drive

Room options

View all photos for Studio Apartment, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio Apartment, 1 King Bed

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment, 1 Queen Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio Apartment, 1 Queen Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment, 1 Queen Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

One Bedroom Apartment, 1 Queen Bed

  • 376 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

One Bedroom Apartment, 1 King Bed

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment, Two King Beds

Two Bedroom Apartment, Two King Beds | Desk, iron/ironing board, cribs/infant beds, free WiFi

Two Bedroom Apartment, Two King Beds

  • 484 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Three Bedroom Apartment, Three King Beds

Three Bedroom Apartment, Three King Beds | Desk, iron/ironing board, cribs/infant beds, free WiFi

Three Bedroom Apartment, Three King Beds

  • 581 sq ft
  • Sleeps 6
  • 3 King Beds

Similar properties

Room

Rydges Norwest Sydney

Pool
Parking included
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1002)
The price is $89
per night
$98 total
includes taxes & fees
Jan 11 - Jan 12
Rydges Norwest Sydney

About this property

Mantra Castle Hill Sydney

4.5-star hotel in Castle Hill
Along with a 24-hour fitness center, this smoke-free hotel has a business center and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a garden, and barbecue grills are onsite. Housekeeping is available on request.
Mantra Castle Hill Sydney offers 82 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Rooms open to balconies or patios. Cable television is provided. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site at this 4.5-star property. This luxury hotel also offers a 24-hour fitness center, a terrace, and barbecue grills. Onsite secured self parking is complimentary.

Mantra Castle Hill Sydney is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: AUD 15 per person

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Elevator
  • Thin carpet in room

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • iPod dock
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop
  • Toaster
  • Toaster oven

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 15 per person
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Mantra Castle Hill Sydney Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 246 out of 732 reviews" "
Rating 8 - Good. 289 out of 732 reviews" "
Rating 6 - Okay. 119 out of 732 reviews" "
Rating 4 - Poor. 45 out of 732 reviews" "
Rating 2 - Terrible. 33 out of 732 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Millie

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT BOOK HERE - absolutely FILTHY and DISGUSTING. Black mould covered the bathroom, marks and stains on every surface, damp and musty, cockroaches in the dirty hallway, everything looks as if it hasn’t been cleaned in a long time. P POOR STANDARDS AND HYGIENE!
Stayed 2 nights in Sep 2024

10/10 Excellent

Deanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and comfortable
Spacious rooms with large living area.
Stayed 2 nights in Aug 2024

8/10 Good

robert

Liked: Cleanliness, staff & service
the receptionist was excellent she couldn't help us enough she said to us if we need any thing at all just ring . your lucky to have this person working for you. Robert bell
Stayed 1 night in Aug 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was very convenient for us, it served our purpose well. But it can be hard to find away among industrial sheds. The room was comfortable except for trouble with the air conditioner.
Stayed 1 night in Aug 2024

2/10 Terrible

William

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Consistent with mantra experiences in the past unfortunately. Poor!.
Stayed 14 nights in Aug 2024

6/10 Okay

Chris

Traveled with family
Disliked: Property conditions & facilities
Air con wouldn't work. Refrigerator defrosted and water over floor.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome experience
Stayed 2 nights in Aug 2024

6/10 Okay

Noel

The price was very reasonable for the area. The location is noisy with traffic, garbage pickup in early hours. The room was looking tired, needs a paint job. The mattress needs replacing. Not sure why you need to take a credit card reading for incidentals... there weren't any.
Stayed 3 nights in Aug 2024

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms and friendly service
Stayed 1 night in Aug 2024

2/10 Terrible

Angela

Traveled with group
Disliked: Property conditions & facilities
The bed was very low and the mattress was thin and base was wooden. I couldn’t stay because I have a disability and could not get on and off the bed without pain. I’m still waiting on 2 nights refund 3 days later
Stayed 2 nights in Aug 2024

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty and it mai rained. Room had no TV on the wall, cushion on bed was heavily stained, carpet in hallway was all water damaged and stained. They also checked me into a room that already had people staying in there
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
This is a shocking example of a Mantra hotel. Dirty, smelly and shocking service.
Stayed 1 night in Jul 2024

6/10 Okay

F

Traveled with partner
Liked: Cleanliness, staff & service
I stayed overnight in a studio room with a kingsize bed. Plenty of room for a couple and was reasonably priced compared to other venues in the area. The room was clean, had a comfortable bed and was in a handy locality, although situated at the rear of a light industrial area. Having a kitchenette suited me but here is where more attention should be paid to detail. The bar type fridge freezer was so frosted up you could barely get an ice block(on a stick) in it. There were no sharp knives to cut up anything, nor a board on which to do so. There was only one cereal bowl and no other extra plates or bowls in which to heat anything. The window curtains were droopy at the ends from not being secured properly, but at least you could open the windows to let some fresh air in. The basin plug in the bathroom stayed stuck down when the basin was filled. I was lucky once, and was able to dislodge it, but the second time I had to leave it that way. Personally, I don't like this body wash stuff, and there was no alternative soap provided, so these days I try to remember to carry my own. Otherwise I was happy with the venue but, unfortunately in lower priced facilities it seems that attention to room detail also diminishes. I would stay there again however I think the first thing I do would do after arrival would be to check out the facilities.
Stayed 1 night in Jul 2024

6/10 Okay

Sung min

Business traveler
Good
Stayed 5 nights in Jul 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Good hot water in shower.
Stayed 1 night in Jul 2024

2/10 Terrible

Marisa

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property advertising is misleading, the photo you see on the webpage is not of that property, the entrance to the hotel if you can call it that is on the back of a factories complex. The room we were allocated have the curtains following into one side and due to that you couldn't open. The carpet in the room very dirty grease looking as well as the runner on top of the bed and cushion they put on it as decoration that I put it on the floor on the first day and still there on check out after my 3-night stay. $200 a night totally Over prize for what it's shame on you Matra definitely no coming there again!!!!
Stayed 3 nights in Jul 2024

2/10 Terrible

Marie

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book in advance they will not provide refund or even partial refund. Manager did not respond to emails or phone calls. Room was dirty and very outdated. Curtains didn't close properly. No balcony and a view of an industrial estate. The room does not look like the one showed on the website.
Stayed 24 nights in Jun 2024

6/10 Okay

Anita

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
Overall the unit offers a little kitchenette with a dishwasher, washing machine and dryer, a little living and dining room area and a small balcony which is very convenient. Unfortunately the cleanliness was not good with the toilet still having urine marks of the previous guest under the seat, also the carpets in the hallway had lots of water stains, there were garbage lying around including used earplugs. It was a cold night and I requested a blanket. They do not have blankets and offered an additional Duna which the friendly duty officer brought up to the room. When I placed the Duna in between the two sheets, I saw what the Duna already on the bed looked like and it was appalling. This facility also does not have a restaurant or any shops withing walking distance, therefore if you travel without a car, you have to make use of Uber Eats/Shop. If not for the issues with housekeeping and lack of shops close by, I would have probably rated this unit a bit higher.
Stayed 1 night in Jul 2024

10/10 Excellent

gavin

Liked: Cleanliness, staff & service
Great for business but not really for pleasure
Stayed 1 night in Jun 2024

8/10 Good

Ruth

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Overall it was good just found the staff member i spoke to not so helpful asked for extra blanket he said hed bring it up but he never did
Stayed 2 nights in Jun 2024

8/10 Good

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

N

Business traveler, Traveled with family
Liked: Staff & service
Couch and carpet are really old and had stains.
Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Jun 2024

8/10 Good

Lizzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in a strange place at the back of industrial type businesses - by close to shops and transport
Stayed 1 night in May 2024

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give one star I would. Was the shadiest place I’ve stayed in for a long time! Stains on carpet, in an industrial complex that was completely dark, and it stunk.