PARKROYAL Parramatta

4.5 star property

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Lobby
Deluxe King Corner | Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Terrace/patio
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

Map
30 Phillip Street, Parramatta, NSW, 2150
  • CommBank Stadium
    ‪11 min walk‬
  • Rosehill Gardens Racecourse
    ‪5 min drive‬
  • Westmead Hospital
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪37 min drive‬

Room options

Premier King Corner Room

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Premier King

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Two Queen

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior King Room

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe King (High Floor)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe King Corner

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Parkroyal Suite

  • 1249 sq ft
  • Sleeps 3
  • 1 King Bed

Parkroyal Club King

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Two Double

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • Sleeps 3
  • 1 King Bed

Premier King Corner Room

  • Sleeps 3
  • 1 King Bed

Parkroyal Suite

  • Sleeps 3
  • 1 King Bed

Premier King Room

  • Sleeps 3
  • 1 King Bed

Deluxe King Corner

  • Sleeps 3
  • 1 King Bed

Premier Two Double

  • Sleeps 3
  • 2 Double Beds

Superior Two Queen

  • Sleeps 3
  • 2 Queen Beds

Club Room

  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

PARKROYAL Parramatta

4.5-star hotel in Parramatta
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
PARKROYAL Parramatta offers 286 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
PARKROYAL Parramatta features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers a terrace, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

PARKROYAL Parramatta is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.
Table 30 - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 40 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Table 30

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 70.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Covered self parking fee: AUD 40 per night (in/out privileges)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's club lounge hours are 7-10 AM and 5:30-7:30 PM.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Parkroyal Hotel Parramatta
Parkroyal Parramatta
Parramatta Parkroyal
Parkroyal Parramatta Hotel Parramatta
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Parramatta
PARKROYAL Parramatta Hotel Parramatta

PARKROYAL Parramatta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 1005 reviews
Rating 8 - Good. 289 out of 1005 reviews
Rating 6 - Okay. 111 out of 1005 reviews
Rating 4 - Poor. 38 out of 1005 reviews
Rating 2 - Terrible. 40 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service. Excellent location, close to everything. Will stay again
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Surender

Stayed 6 nights in Jan 2025

8/10 Good

Mohsin

Liked: Amenities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and friendly staff.
Stayed 1 night in Dec 2024

8/10 Good

golnoosh, north tamworth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice area
Stayed 2 nights in Dec 2024

8/10 Good

Shuiying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bich Quy

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jan 2025

10/10 Excellent

Jaswinder

Liked: Cleanliness
Stayed 3 nights in Jan 2025

8/10 Good

Tania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and great location, would definitely stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Shady

Stayed 2 nights in Dec 2024

8/10 Good

Vasireddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

hayley

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Hadi

Aaaa
Stayed 1 night in Jan 2025

6/10 Okay

ABBAS

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Valentina, Eltham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parkroyal hotel always goes above and beyond their excellence This hotel in Parramatta has prime location You don’t even need your car The dining is a few feet away and amazing restaurants as well as the Westfield shopping complex The tram is also a few steps away The room is luxurious and above excellence The bed and pillows are perfect and the room size is big I love how you get slippers and robes and a coffee machine in your room As well as some packet of sweet biscuits Toiletries are all provided for you except for a hair brush other than that you get shampoo conditioner body wash shaver shaving cream toothbrush and tooth paste lotion and a couple of other things like earbuds and face pads to clean your face This place is a must to stay in I’ll be back next year
Stayed 1 night in Jan 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 2 nights in Jan 2025

10/10 Excellent

Kaushik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
The rooms have been recently renovated so they were very comfortable to stay in. Very nice.
Stayed 2 nights in Dec 2024

2/10 Terrible

Xiaoxue

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed at this hotel recently, and unfortunately, it was a rather noisy experience due to ongoing construction. The drilling began early in the morning and the noise level was so high we had to cover our ears, making it impossible to enjoy any sense of peace during what was meant to be a relaxing holiday stay. While there was a notice posted in the lift, there wasn’t enough prior communication before our arrival, leaving us unprepared for the disruption. In my view, this situation was particularly challenging for families with kids, as the excessive noise could have made it difficult for children to sleep, relax, or fully enjoy their stay. The hotel really should have anticipated the impact this would have on guests and provided better solutions or alternatives. The site manager also should have implemented a noise reduction plan to lower the sound level and minimise the disturbance for guests. To be fair, we understand that construction work is necessary, but scheduling such disruptive activities during the holiday period was poorly thought out. This kind of disturbance is far from what we expected, and it's certainly not something we’d want to experience again. This could have been a great stay, but the construction noise, lack of foresight, and insufficient planning really overshadowed everything else. We hope the management and site team take steps to communicate better with guests and implement effective noise management strategies in the future.
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent and the dining both at the hotel and the surrounding areas was very good. The only negative was that the pool was too cold.
Stayed 3 nights in Dec 2024

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently close to dinning
Stayed 1 night in Dec 2024

2/10 Terrible

Seyed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

2/10 Terrible

Amir

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything about this property: Lobby was messy. Floor tiles ugly. Zero decoration, even for New Year time. Breakfast was way below average (you need to fill a paper form to get an omelette or poached egg!!!). Almost all the staff were unfriendly. We certainly will not come back to this terrible hotel!
Stayed 2 nights in Dec 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service
There wasn’t enough lifts for the number of guests.
Stayed 5 nights in Dec 2024