PARKROYAL Parramatta

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for PARKROYAL Parramatta

Lobby
Premium bedding, in-room safe, desk, laptop workspace
Deluxe King Corner | Premium bedding, in-room safe, desk, laptop workspace
Front of property - evening/night
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service

Explore the area

Map
30 Phillip Street, Parramatta, NSW, 2150
  • Riverside Theatres
    ‪5 min walk‬
  • Parramatta Park
    ‪7 min walk‬
  • Westfield Parramatta Shopping Centre
    ‪8 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪37 min drive‬

Room options

Premier King Corner Room

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Premier King

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Two Queen

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior King Room

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe King (High Floor)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe King Corner

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Parkroyal Suite

  • 1249 sq ft
  • Sleeps 3
  • 1 King Bed

Parkroyal Club King

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Two Double

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • Sleeps 3
  • 1 King Bed

Premier King Corner Room

  • Sleeps 3
  • 1 King Bed

Parkroyal Suite

  • Sleeps 3
  • 1 King Bed

Premier King Room

  • Sleeps 3
  • 1 King Bed

Deluxe King Corner

  • Sleeps 3
  • 1 King Bed

Premier Two Double

  • Sleeps 3
  • 2 Double Beds

Superior Two Queen

  • Sleeps 3
  • 2 Double Beds

Club Room

  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

PARKROYAL Parramatta

4.5-star hotel in Parramatta
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
PARKROYAL Parramatta offers 286 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
PARKROYAL Parramatta features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers a terrace, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

PARKROYAL Parramatta is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.
Table 30 - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 40 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Table 30

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 70 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Covered self parking fee: AUD 40 per night (in/out privileges)
  • Rollaway bed fee: AUD 70 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's club lounge hours are 7-10 AM and 5:30-7:30 PM.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Parkroyal Hotel Parramatta
Parkroyal Parramatta
Parramatta Parkroyal
Parkroyal Parramatta Hotel Parramatta
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Parramatta
PARKROYAL Parramatta Hotel Parramatta

PARKROYAL Parramatta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 1004 reviews" "
Rating 8 - Good. 289 out of 1004 reviews" "
Rating 6 - Okay. 110 out of 1004 reviews" "
Rating 4 - Poor. 38 out of 1004 reviews" "
Rating 2 - Terrible. 40 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Miriam

Traveled with family
First room booked into was the side getting renovated. The noise was intolerable, felt like someone was drilling into the room. After complaining we did get shifted to a nice room but the checking in and lining up again to complain and moving wasted a couple of hours of our day. Wish they had just done that in first place as then review would have been great.
Stayed 1 night in Oct 2024

8/10 Good

Phayvanh

Will be back
Stayed 2 nights in Oct 2024

6/10 Okay

William

Liked: Cleanliness
Nothing
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Flat pillows, light in the cupboard was shining into room and the noise from the night club was loud and went until 3am. We won't stay at this one again.
Stayed 1 night in Oct 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Warm, friendly and welcoming staff upon check-in with receptionist Lee very acommonnad
Stayed 2 nights in Oct 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Raine

Traveled with family
Liked: Cleanliness, staff & service
Rooms nice Soap was empty but otherwise goos
Stayed 1 night in Oct 2024

10/10 Excellent

Rhys

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for short stay
Loved the room. Just that the house keeping was a bit inconsistent in terms of delivery. Given a room on level 2 and the traffic outside at night was a challenge in certain nights. Wouldn’t recommend the breakfast if you’re staying for a long period. There’s not much choices and I had the same items for 5 days, which was kinda sad.
Stayed 5 nights in Oct 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

6/10 Okay

Saxon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and great location.
Fantastic location. Short work to train station and major shopping. Breakfast was amazing. I'd book a stay just for breakfast! Clean and comfortable and quiet room. Bathroom a tad small, but fine for a short stay. Parking was convenient and easy. Check-in was slow, but i think there may have been some system issue at the time.
Stayed 1 night in Oct 2024

8/10 Good

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room and friendly staff, a bit noisy until 2am
Stayed 1 night in Oct 2024

6/10 Okay

George

Liked: Staff & service
expensive for what is offered. In need of an upgrade. Lots of building going on around the area.
Stayed 3 nights in Oct 2024

10/10 Excellent

Raija

Liked: Cleanliness, staff & service, property conditions & facilities
Clearness, nice staff, Penrith Panthers
Stayed 2 nights in Oct 2024

8/10 Good

Alexsandra, Prairiewood

Business traveler
Liked: Amenities
Renovations going on that were not stated when I made the booking. Most staff lovely. Room cleanliness was great. Room service staff were excellent. Food was delicious.

10/10 Excellent

Sharon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park Royal has professional friendly staff, rooms are very clean, buffet breakfast has a wide variety of choices, all fresh well presented and complimentary cappuccino is a must to try . Park royal well catered for the whole family. Special attention placed on children. Close to all amenities in the Parramatta area and affordable. Our hotel of choice within the Parramata township.
Stayed 1 night in Oct 2024

4/10 Poor

Navneet Singh

Stayed 1 night in Sep 2024

10/10 Excellent

Roger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 2 nights in Oct 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Close to restaurants
Stayed 1 night in Sep 2024

10/10 Excellent

Zoe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a room on the “old” side of the building but the room was neat with modern facilities. The hotel is a short walk from the train station, with easy access to Olympic Park. Plenty of dining options in the streets around the hotel. Ground floor bar was nice, and the breakfast buffet was affordable and delicious. The hotel was undergoing renovations at the time, but they communicated this clearly with me in the weeks before my stay and again while checking in, and kept noise to within the times they had promised. Overall we enjoyed our stay and would stay here again.
Stayed 2 nights in Jun 2024

6/10 Okay

Kylie

Good accommodation, needs a revamp. Stains on carpet at reception aren’t a good look.
Stayed 2 nights in Sep 2024

8/10 Good

Vincent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024