Novotel Sydney on Darling Harbour

4.5 star property

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Photo gallery for Novotel Sydney on Darling Harbour

Lobby
Gym
Daily full breakfast (AUD 39 per person)
Meeting facility
City view from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking available

Explore the area

Map
100 Murray Street, Sydney, NSW, 2009
  • Star Casino
    ‪8 min walk‬
  • International Convention Centre Sydney
    ‪8 min walk‬
  • Circular Quay
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪28 min drive‬

Room options

Superior Room, 1 Queen Bed

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 2 Double Beds, Harbor View

  • 474 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Executive Double Room, 2 Double Beds, Harbor View

  • 322 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 Queen Bed, Harbor View

  • 322 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 2 Double Beds, View (Skyline View)

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Queen Bed, View (Skyline View)

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, 2 Double Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Novotel Sydney on Darling Harbour

4.5-star hotel in Sydney Central Business District
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and an outdoor tennis court are onsite. Housekeeping is available on request.
Novotel Sydney on Darling Harbour offers 525 accommodations with safes and complimentary newspapers. A pillow menu is available. 54-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

In addition to an outdoor pool, Novotel Sydney on Darling Harbour provides an outdoor tennis court and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 2250 square feet (209 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Novotel Sydney on Darling Harbour is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
The Ternary - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Korean, Lithuanian, Mongolian, Polish, Portuguese, Slovak, Spanish, Swahili, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (AUD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39 for adults and AUD 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Ternary

Things to do

  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,250 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 54-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 39 for adults and AUD 17 for children
  • Covered self parking fee: AUD 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Novotel Hotel Sydney Darling Harbour
Novotel Sydney Darling Harbour
Sydney Darling Harbour Novotel
Accor Sydney On Darling Harbour
Darling Harbour Novotel
Novetel Sydney
Novotel Sydney On Darling Harbour Hotel Sydney
Sydney Novotel
Novotel Sydney Darling Harbour Hotel
Novotel Sydney On Darling Harbour Hotel
Novotel Sydney on Darling Harbour Hotel
Novotel Sydney on Darling Harbour Sydney
Novotel Sydney on Darling Harbour Hotel Sydney

Novotel Sydney on Darling Harbour Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 535 out of 1112 reviews
Rating 8 - Good. 347 out of 1112 reviews
Rating 6 - Okay. 142 out of 1112 reviews
Rating 4 - Poor. 58 out of 1112 reviews
Rating 2 - Terrible. 30 out of 1112 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Stayed 1 night in Jan 2025

10/10 Excellent

deepak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. Great Location. Loved the stay and came back again to stay here before leaving Sydney
Stayed 2 nights in Dec 2024

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Novotel Darling Harbour was operating well and a great choice for myself and kids to have a few days exploring Sydney. Great location, easy parking, good dining options and friendly staff willing to make our stay enjoyable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The position of the property is great for getting around Sydney The staff were all helpful and friendly. It was no trouble to leave our bags withe concierge while we did more sight seeing on our last day. To be honest, nothing seemed too much trouble for any staff...Great service!
Stayed 2 nights in Jan 2025

8/10 Good

Gemma

Location!
Stayed 3 nights in Jan 2025

6/10 Okay

Riz

Disliked: Property conditions & facilities
Property is quite outdated
Stayed 2 nights in Jan 2025

8/10 Good

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ok, but as a family of 4 booking, there was only 1 chair to share & 2cups for hot drinks. The Room Attendants left our door open/unlocked two days in a row, which was very concerning considering our belongings were inside while we were out & about! We enjoyed our stay other than these few things
Stayed 4 nights in Jan 2025

10/10 Excellent

Sue

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Clean, spacious.
Stayed 1 night in Nov 2024

8/10 Good

Amanda

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We had a lovely stay. The staff were fantastic, particularly Alice from the front desk. She went above and beyond to make our stay memorable.
Stayed 1 night in Jan 2025

10/10 Excellent

Dawn

Traveled with partner
Service
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew, SIngapore

Stayed 3 nights in Jan 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

6/10 Okay

Christopher

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Close to CBD and public transport and restaurants.
Stayed 8 nights in Jan 2025

8/10 Good

Matt

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
There's a lot to like about this property. I appreciated the location, the complimentary bar vouchers upon arrival and the room was a great size too - but there were some shortcomings. The design of the building means if your room is close to the atrium, the noice from the lobby and bar area is quite substantial, there were a few stray hairs left in the bathroom which is a bit ick and getting to the hotel from the Darling Harbour side isn't straightforward. Overall, we enjoyed out stay.
Stayed 2 nights in Jan 2025

8/10 Good

Helena

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Gerry

Traveled with partner
Liked: Cleanliness, amenities
Rooms were ok need more lifts we waited almost 10mins every time we needed a lift
Stayed 4 nights in Jan 2025

8/10 Good

Sally

Traveled with family
Liked: Staff & service, amenities
Staff were friendly and helpful. Rooms were tired and dated. Bed was comfy though.
Stayed 2 nights in Jan 2025

8/10 Good

Harry

Liked: Cleanliness, property conditions & facilities

6/10 Okay

William

Traveled with partner
Very busy. School holidays. Close to light rail. No movie channels. Rooms ok
Stayed 5 nights in Jan 2025

8/10 Good

Kim A

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 3 nights in Jan 2025

8/10 Good

Bridget

Stayed 3 nights in Jan 2025

8/10 Good

SANJEEV

Stayed 4 nights in Dec 2024

8/10 Good

Claudio

Stayed 7 nights in Jan 2025

6/10 Okay

Brett

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Waiting for lifts to go up and down is an absolute nightmare peak times are chaotic and not acceptable
Stayed 4 nights in Jan 2025

10/10 Excellent

Shana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025