Novotel Sydney International Airport Hotel

4.0 star property

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Exterior
Family Room, Multiple Beds | 1 bedroom, minibar, in-room safe, desk
Exterior
Interior
Breakfast, lunch, dinner served; Regional cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping

Explore the area

Map
22 Levey Street, Wolli Creek, NSW, 2205
  • Cahill Park
    ‪3 min walk‬
  • University of Sydney
    ‪5 min drive‬
  • Sydney Opera House
    ‪12 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min walk‬

Room options

Deluxe Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

  • 344 sq ft
  • Sleeps 3
  • 2 Double Beds

Executive Room, 1 King Bed

  • 344 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed

  • 560 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Room, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Novotel Sydney International Airport Hotel

4-star hotel in Wolli Creek
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Novotel Sydney International Airport Hotel offers 271 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sydney hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 11 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 9289 square feet (863 square meters) include a conference center. This business-friendly hotel also offers an outdoor pool, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle at scheduled times is offered to guests. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Novotel Sydney International Airport Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:00 AM.
The Marke Kitchen & Bar - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Marke Bar - This lobby lounge specializes in Regional cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Portuguese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 4:30 AM to 11:00 PM at scheduled times
  • Secured, covered self parking on site (AUD 30 per night)
  • Covered extended parking on site (AUD 30 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:00 AM for a fee: AUD 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Marke Bar
  • The Marke Kitchen & Bar

Things to do

  • Outdoor pool

Family friendly

  • Children's books
  • Children's games
  • Children's toys
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (9,289 square feet of space)

Outdoors

  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in hallways (36 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: AUD 120
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 32 per person
  • Fee for in-room wireless internet: AUD 10 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 12 per person (one-way)
  • Airport shuttle fee per child: AUD 12 (one-way), (up to 18 years old)
  • Covered self parking fee: AUD 30 per night
  • Covered extended parking fee: AUD 30 per night
  • Late check-out fee: AUD 120
  • Rollaway bed fee: AUD 45.0 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Sydney International Airport
Mercure Sydney International Airport
Mercure Hotel Sydney Airport
Mercure Sydney Airport Hotel Wolli Creek
Mercure Wolli Creek
Mercure Sydney International Airport Hotel Wolli Creek
Mercure Sydney International Airport Hotel
Novotel Sydney Airport
Novotel Sydney International Airport Hotel Hotel
Novotel Sydney International Airport Hotel Wolli Creek
Novotel Sydney International Airport Hotel Hotel Wolli Creek
Novotel Sydney International Airport formerly Mercure Hotel
Novotel Sydney International Airport formerly Mercure
Novotel Sydney International Airport (formerly Mercure) Hotel
Mercure Sydney International Airport
Novotel Sydney Mercure

Novotel Sydney International Airport Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 519 out of 1002 reviews
Rating 8 - Good. 277 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and bed were comfortable. The bathroom was very small and got wet too easily with the half shower glass partition. The tub mat also didn’t look clean. Quiet despite being near the airport.
Stayed 2 nights in Mar 2025

8/10 Good

Clerley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
I was really looking forward to using the pool at this hotel, but they use the pool at the condo building next door. So, there was little to no service complete shade in the afternoon.
Stayed 1 night in Feb 2025

8/10 Good

Steve

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very unhappy with the lack of cooperation I received when I needed to modify my stay.
Stayed 16 nights in Feb 2025

6/10 Okay

Cheryl

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quick stay only negative we couldn’t work the AC
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

2/10 Terrible

Bernadina

An absolute disaster. Upon checkin (4 ppl) we were upgraded to a room that didn’t have beds for our children, and a leaking and dripping ceiling. It took too long to get another room, which was the standard room we booked in the first place. There was an annoying tapping sound in our room which went all night and we couldn’t find the source of the noise. The QR code to order room service would not let us complete the order, numerous times. Calls to the reception would go unanswered so I had to call the hotel from my mobile. The room service number would not answer. There was a large crawling insect in the pastry area at breakfast. The staff at reception were unfriendly and slow to respond. One of the worst hotel experiences ever.
Stayed 1 night in Mar 2025

8/10 Good

Daryn

Stayed 1 night in Mar 2025

10/10 Excellent

Michaela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Marilou

Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tracey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classy, comfortable, and convenient

Beautiful property, with on-site dining options, within walking distance of parks, groceries, rail. Shuttle available to/from airport.
Stayed 1 night in Feb 2025

6/10 Okay

Dean

Was ok, but nothing special
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
A great overnighter
Stayed 1 night in Feb 2025

6/10 Okay

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience suits us. We have stayed here about 5/6 times in the past. But rooms are looking tired now. Rooms overlooking the air-conditioning units above the entrance are noisy...a consistent noise of motors running all night. This has had twice now and you dont notice the noise until you turn out the light and go to bed. Lighting is poor in the room. Only lamps, no ceiling lights .As well inconsiderate noisy late arrivals next room didn't help. Not the hotels fault. But soundproofing is lacking.
Stayed 1 night in Mar 2025

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely upon arrival, quick check in
Stayed 1 night in Mar 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served well for interstate for international travels
Stayed 1 night in Mar 2025

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport but a good facility.
Stayed 1 night in Mar 2025

8/10 Good

matt

Liked: Cleanliness, staff & service
Good location. Staff were friendly. Rooms do get some road noise but fine
Stayed 2 nights in Mar 2025

6/10 Okay

Tracy

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good, but…

Our first room (2 queens) was pretty small and the air conditioning did not work. It was 25 degrees when we arrived and was only going up in temperature. The front desk switched us to a family room - much larger room for space - considered an upgrade although it’s a bit of a hassle to switch rooms. The hotel seems clean and has nice walking areas. The rooms are just a bit tired - or maybe it’s the carpet. And the restaurant was great for the breakfast but not great for the dinner.
Stayed 1 night in Feb 2025

10/10 Excellent

kurt

Liked: Property conditions & facilities
Good location for airport and trains
Stayed 1 night in Mar 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel if flying out fro Sydney
Stayed 1 night in Mar 2025