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Novotel Sydney Darling Square

4.5 star property

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Photo gallery for Novotel Sydney Darling Square

Daily buffet breakfast (AUD 38 per person)
Restaurant
Exterior
Indoor pool
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
17 Little Pier Street, Darling Harbour, Sydney, NSW, 2000
  • International Convention Centre Sydney
    ‪3 min walk‬
  • Star Casino
    ‪17 min walk‬
  • Circular Quay
    ‪3 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪9 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Garden View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 King Bed, Garden View

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 King Bed

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 2 Twin Beds

  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Novotel Sydney Darling Square

4.5-star hotel in Sydney Central Business District
2 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
Novotel Sydney Darling Square offers 230 air-conditioned accommodations with minibars and safes. A pillow menu is available. 37-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Novotel Sydney Darling Square features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 4144 square feet (385 square meters) include a conference center. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. A total renovation of this property was completed in November 2017.

Novotel Sydney Darling Square is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Pumphouse - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Late night fare is available from 24-hour room service.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, German, Hindi, Indonesian, Italian, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (AUD 35 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 38 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pumphouse

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center (4,144 square feet of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2017
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 per person
  • Nearby parking fee: AUD 35 per day(2133 ft away; open 24 hours)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Darling Harbour Novotel Rockford
Darling Harbour Rockford
Darling Harbour Rockford Novotel
Novotel Darling Harbour Rockford
Novotel Rockford
Novotel Sydney Darling Square Hotel
Novotel Rockford Hotel
Novotel Rockford Hotel Darling Harbour
Rockford Darling Harbour Novotel
Rockford Novotel
Novotel Sydney Rockford Darling Harbour Hotel
Novotel Darling Square Hotel
Novotel Rockford Darling Harbour Hotel Sydney
Novotel Darling Square
Novotel Sydney
Sydney Novotel
Novotel Sydney Rockford Darling Harbour
Novotel Sydney Darling Square (formerly Novotel Rockford)
Novotel Rockford Darling Harbour
Novotel Sydney Darling Square Hotel
Novotel Sydney Darling Square Sydney
Novotel Sydney Darling Square Hotel Sydney

Novotel Sydney Darling Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 999 reviews
Rating 8 - Good. 323 out of 999 reviews
Rating 6 - Okay. 73 out of 999 reviews
Rating 4 - Poor. 27 out of 999 reviews
Rating 2 - Terrible. 17 out of 999 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Esley

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin Francis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So glad we stayed here. The location was perfect for our requirements, so many restaurants and eateries, a short stroll to Paddy's Market and walking distance to Darling Harbour, museums and parks. All of the staff were great, especially Asma, whom we dealt with the most, cheerful, knowledgeable and very helpful. Thanks for the stay, definitely recommend and we will be back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Svetlana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome and very welcoming and made my birthday girl experience unforgettable with a surprise gift and cake
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisheng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will consider to revisit for the next trip

Excellent location. Direct access to multiple foods around. Minutes walk to the Chinatown lightrail station. The room space was quite enough for a single person. The water pressure in the bathroom was good. Internet connection via WiFi was convenient.
Stayed 5 nights in Mar 2025

8/10 Good

Vy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Hotel is clean, bed is comfortable. However, the pool is very cold for indoor pool, you can really enjoy. The window trim has water damaged for a while and my 6years old almost slide his fingers. The bathroom didn’t get refilled with toothpaste, toothbrushes or slippers. Have to request when you check in (the receptionist said)
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexandria

Stayed 2 nights in Feb 2025

6/10 Okay

christine

Traveled with group
Liked: Amenities, property conditions & facilities
The breakfast was pretty average for a buffet, the housekeeping were not great as they didnt make the bed properly or replace dirty glasses
Stayed 3 nights in Feb 2025

8/10 Good

Tim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Easy access to a diversecrange if food, cultur and entertainment. Comfortable and stylish hotel.
Stayed 2 nights in Feb 2025

2/10 Terrible

Lei

Stayed 3 nights in Feb 2025

10/10 Excellent

Hin

Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable clean quiet hotel
Stayed 2 nights in Feb 2025

6/10 Okay

Guntur

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Sommer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Anthony

Stayed 1 night in Jan 2025

8/10 Good

Natalia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wider variety of breakfast options would be appreciated.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay at Novotel Darling Harbour! Perfect area if you’d like to explore Sydney CBD which is easily accessible by walking or catching the tram. Would stay here again!
Stayed 4 nights in Jan 2025

8/10 Good

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Conveniently located - it's close to Chinatown and Darling Square, which makes it a lot easier to find a good dining spot. It's relatively clean, room is spacious.
Stayed 1 night in Jan 2025

10/10 Excellent

shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2025

8/10 Good

Julie, West Hindmarsh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 4 nights in Jan 2025

10/10 Excellent

Eladio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable room and good price
Stayed 2 nights in Jan 2025

2/10 Terrible

Kip

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Had a great stay
Stayed 4 nights in Jan 2025

10/10 Excellent

Qi Ming

Liked: Cleanliness, staff & service, property conditions & facilities
舒服，方便！
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to plenty of food options. Very clean and staff are great!
Stayed 1 night in Jan 2025

10/10 Excellent

Shay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Jan 2025