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Sydney Central Hotel managed by The Ascott Limited

4.0 star property

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Photo gallery for Sydney Central Hotel managed by The Ascott Limited

Exterior
Terrace/patio
Daily full breakfast (AUD 36 per person)
Reception
Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
169-179 Thomas Street, Haymarket, NSW, 2000
  • Capitol Theatre
    ‪5 min walk‬
  • International Convention Centre Sydney
    ‪7 min walk‬
  • Circular Quay
    ‪4 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Twin Room

Executive Twin Room | Minibar, in-room safe, desk, laptop workspace

Executive Twin Room

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, laptop workspace

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, desk, laptop workspace

Premier Suite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Mercure Sydney

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1115)
$181 nightly
The price is $181 total
includes taxes & fees
Mercure Sydney

About this property

Sydney Central Hotel managed by The Ascott Limited

4-star hotel in Haymarket
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Sydney Central Hotel managed by The Ascott Limited offers 255 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sydney Central Hotel managed by The Ascott Limited features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a business center and 12 meeting rooms. Event facilities measuring 2960 square feet (275 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Sydney Central Hotel managed by The Ascott Limited has designated areas for smoking.

Full breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Thomas St Kitchen and Bar - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Russian

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 45 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 36 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Thomas St Kitchen and Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 2,960 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • Elevator

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 36 for adults and AUD 19 for children
  • Self parking fee: AUD 45.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Sydney Central
Novotel Sydney Central
Sydney Central Novotel
Novotel Sydney Central Hotel
Novotel Sydney Central
Sydney Central Hotel Managed by The Ascott Limited Hotel
Sydney Central Hotel Managed by The Ascott Limited Haymarket

Sydney Central Hotel managed by The Ascott Limited Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 1000 reviews
Rating 8 - Good. 317 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close and handy to everything - staff very accommodating. Room was very clean and roomy.
Stayed 1 night in Mar 2025

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness
Location
Stayed 3 nights in Mar 2025

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Mar 2025

10/10 Excellent

Ann, Westminster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Vanessa

Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and location are very good, rooms are nice and well maintained.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room in a very convenient location.
Stayed 1 night in Mar 2025

8/10 Good

Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was great and very comfortable but there were no towel rails in the bathroom or a rail to hold to exit the bath safely (shower was in the bath). We also didn’t have a QR Code in our room for room service and the lock on the balcony door was broken. Bed was comfortable and room was very clean.
Stayed 4 nights in Feb 2025

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location convenient for all our needs, breakfast was great and the bed was one of the best I’ve ever slept in. Place seems a little worn and was slow for us to check in however this was due to another customer complaining
Stayed 1 night in Mar 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good except the doona cover/sheet had black stains on it
Stayed 1 night in Mar 2025

8/10 Good

Joanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Lovely Hotel - Very Central

Great hotel located very close to Central Station. Easy to access trains, buses and trams from here. The room was very spacious, clean and had plenty of amenities provided. Staff were friendly and helpful. the bathroom is on the small side, but it is perfectly functional and maintained well. Note the restaurant is not open for dinner on Sundays and Mondays. Negative points: The mattress is VERY soft. Really, was quite difficult to sleep/get comfortable in as it was too soft. Staff (& the printed information) could have provided more information, for example, we didn't see check-out time on the printed info and had to look it up. And we weren't told at check-in about the restaurant being closed on Sunday & Monday (we checked in on Sunday). Overall, enjoyed our stay here. I would definitely stay again and would recommend it.
Stayed 3 nights in Feb 2025

6/10 Okay

Mathew

Disliked: Property conditions & facilities
Buffet breakfast was very average, you have to pay extra if you want oat milk coffee. My room was right next to the lift so I didn't get much sleep with the noise of the elevator all night.
Stayed 2 nights in Feb 2025

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, booked it without even realising it was where we stayed the last time. The shower-tub was a bit slippery even with their little mat, so I got a huge bruise on my leg, but other than that it was a great stay.
Stayed 8 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Margriet

Great location, very comfortable beds.
Stayed 5 nights in Feb 2025

10/10 Excellent

Catherine

Stayed 3 nights in Nov 2024

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Great location. Very comfortable beds.
Stayed 2 nights in Feb 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Gregory

Business traveler
Liked: Cleanliness, staff & service, room comfort

Great Location .. Value for Money

Large well kept rooms in a great location and for Sydney the price is good. The public areas could do with a update, some of the carpets are badly stained and frayed. Overall a good place to stay especially if you are looking for clean comfortable accomodation that is nothing fancy.
Stayed 1 night in Feb 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Great location
Stayed 3 nights in Feb 2025

8/10 Good

Rhoda

Stayed 1 night in Feb 2025