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Metro Hotel Marlow Sydney Central

4.0 star property

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Photo gallery for Metro Hotel Marlow Sydney Central

Exterior
Point of interest
Front of property - evening/night
Terrace/patio
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
431-439 Pitt Street, Haymarket, NSW, 2000
  • Capitol Theatre
    ‪1 min walk‬
  • International Convention Centre Sydney
    ‪12 min walk‬
  • Sydney Opera House
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪25 min drive‬

Room options

View all photos for NEW YEARS EVE - Superior Double Room

In-room safe, desk, laptop workspace, iron/ironing board

NEW YEARS EVE - Superior Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Double Room

Superior Double Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Double Room

  • 248 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for NEW YEARS EVE- Deluxe Twin Room with 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

NEW YEARS EVE- Deluxe Twin Room with 2 Single Beds

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room with 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room with 2 Single Beds

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for NEW YEARS EVE- Deluxe Double Room

In-room safe, desk, laptop workspace, iron/ironing board

NEW YEARS EVE- Deluxe Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room, 3 Twin Beds

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Triple Room, 3 Twin Beds

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room with 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin Room with 2 Single Beds

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Triple Room

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Queen Room

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Triple Room

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for NEW YEARS EVE - Superior Twin Room with 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

NEW YEARS EVE - Superior Twin Room with 2 Single Beds

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Two Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Junior Suite

In-room safe, desk, laptop workspace, iron/ironing board

Superior Junior Suite

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

View from property

APX World Square

  • Pool
  • Kitchen
  • Washer
  • Dryer
4.0 out of 5, Very Good, (2569)
The price is $153
per night
$168 total
includes taxes & fees
May 16 - May 17
APX World Square

About this property

Metro Hotel Marlow Sydney Central

4-star hotel in Haymarket
Along with an outdoor pool, this smoke-free hotel has conference space and concierge services. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance.
Metro Hotel Marlow Sydney Central offers 220 accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Metro Hotel Marlow Sydney Central features an outdoor pool, a terrace, and a vending machine. Event facilities measuring 2045 square feet (190 square meters) include conference space. Wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Metro Hotel Marlow Sydney Central is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Languages

Chinese (Mandarin), English, Filipino, French, Greek, Hindi, Indonesian, Italian, Japanese, Khmer, Portuguese, Spanish, Thai, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (AUD 5 per hour)

Parking and transportation

  • Offsite parking available (AUD 40 per night); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 for adults and AUD 12.50 for children

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,045 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 12 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 25 for adults and AUD 12.50 for children
  • Fee for wired internet in public areas: AUD 5.00 per hour (rates may vary)
  • Airport shuttle fee per child: AUD 10.00 (one way), (up to 12 years old)
  • Nearby parking fee: AUD 40 per night (492 ft away)
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Metro Sydney Central
Hotel Sydney Central
Metro Hotel Sydney Central
Metro Sydney Central
Metro Sydney Central Hotel
Sydney Central Hotel
Sydney Central Metro Hotel
Metro Hotel Marlow Sydney Central
Metro Hotel Marlow Central
Metro Marlow Sydney Central
Metro Marlow Central

Metro Hotel Marlow Sydney Central Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 325 out of 997 reviews
Rating 8 - Good. 347 out of 997 reviews
Rating 6 - Okay. 201 out of 997 reviews
Rating 4 - Poor. 86 out of 997 reviews
Rating 2 - Terrible. 38 out of 997 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Lauren

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were rude on check in, had an issue with checking in as I booked in wotif. Staff weren’t happy to help us and kept arguing with us. Shower head was too low for my 6ft partner, the sink in the bathroom was too low and small for either of us. The lifts next to our room were very noisy and not safe.
Stayed 2 nights in Jan 2025

8/10 Good

Louise, Cook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Gene

Stayed here twice now. Perfect spot to get around.
Stayed 2 nights in Jan 2025

8/10 Good

Kerry

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Room comfort

Disgusting.

3 female friends travelled to Syd to see Jesus Christ Superstar at The Capitol. 3single beds in superior suite. I have stayed at Metro Marlow prob more then a doz times and recomend it very often to others. The proximity to everthing is wonderful, even better now light rail stop a 1 minute walk away. Aghast on waking to find one of my guest with head in hands and sitting on a chair very distressed. She had thrown the doona/sheets back to check she hadnt left anything behind. I have no words.....the doona was so badly stained and in several places which suggests it had repeatedly been ignored. Never again would we stay there...absolutely sickening. My guest reported it to "someone" when we collected our luggage after having breakfast. ( no, we certainly did not eat at the establishment) As i havnt recieved an email acknowledging the situ in any way im not confident its been reported let alone addressed.
Stayed 1 night in Jan 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great value as the location was excellent and size of room was reasonable. The rooms were a bit old and tired but had everything we needed. Would definitely stay again.
Stayed 1 night in Jan 2025

6/10 Okay

Keith

Liked: Staff & service
The shower was over the bath which was very dangerous for me to get in and out of. The toilet was stuck in the corner making it difficult to use.
Stayed 4 nights in Jan 2025

8/10 Good

Nora

Traveled with family
Liked: Staff & service, amenities
I like to stay in Haymarket area, so this hotel was perfect choice for us . Friendly staff and we liked the pool on the rooftop.
Stayed 2 nights in Jan 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish Netfix was available at night
Stayed 1 night in Jan 2025

4/10 Poor

Douglas

Traveled with family
Liked: Cleanliness
Didn't like photo id requirements to book in. Parking listed n advertised but located on the next block. No restaurant but did do breakfast. Skynews not enabled on tv.
Stayed 1 night in Jan 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Jayne

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
A/C was broken and the heat was unbearable. Wifi only worked outside of our room in common area. Hotel didnt offer anything in exchange we eventually convinced them to offer us breakfast. Location is cool but would not recommend otherwise.
Stayed 4 nights in Dec 2024

4/10 Poor

Kiley

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not 4 Star

Out dated rooms, they need a refurbishment and good clean. Would not stay again. For the price of other hotels in the same area and cost with nicer rooms, aircon that works and no 80's bathshower with dirty shower curtins. Not 4 star stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite, efficient, friendly staff Room clean Only complaint was No pool towels are provided told to use our room towels
Stayed 1 night in Jan 2025

10/10 Excellent

Neville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well located close to Central station and having China Town and Darling Harbour close by.
Stayed 3 nights in Jan 2025

6/10 Okay

Dien D, St Cloud

Traveled with family
Liked: Cleanliness, staff & service
Internet wifi is almost non existent. It is difficult to connect due to limited bandwith, 200 users for 30 avail connects. So after 1 minute of connection, internet disconnects and you have to sign in again. Even a two star hotel in third world nation like Vietnam has better internet service than Metro hotel in Sydney.
Stayed 1 night in Jan 2025

2/10 Terrible

Suzan

Disliked: Cleanliness, staff & service, property conditions & facilities
The only good thing about the hotel was the location. Air con not working, very poor for all guests and everyone is complaining. You cannot even sit on the toilet as there is nowhere to put your leg. No warnings given about bathroom. Disgusting.
Stayed 1 night in Dec 2024

6/10 Okay

Sophie

Liked: Staff & service
Disliked: Property conditions & facilities
The location is great, close to tram stops to Darling Harbour and Circular Quay, buses, and the train to the airport. Staff were welcoming and helpful and it was a lovely treat to receive a bottle of wine and chocolates for NYE. The room was okay but the aircon was pathetic so it was very hot in the room. The hotel is overpriced given than the room and bathroom were dated with a mouldy shower curtain and stains on the bedding. However, it was NYE and a very great location for public transport.
Stayed 3 nights in Dec 2024

8/10 Good

Nadene

Stayed 2 nights in Sep 2024

6/10 Okay

Lindy

Traveled with family
Liked: Cleanliness
A basic hotel. The room had no bar fridge and no smart Tv. My view was the back of a building so no holiday appeal
Stayed 1 night in Dec 2024

8/10 Good

Rina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Maurice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It would have been a great stayover and convenient to everything but its lack of sound proofing made it an almost sleepless night ! Also the door is not sound proofed so drunks coming past your door waking you was not on.
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Stayed 1 night in Nov 2024

4/10 Poor

Sarah

Disliked: Cleanliness, amenities, property conditions & facilities
Had to change rooms, carpet wet and room smelled damp, and black poured out of taps in shower/bath. Staff said it wasn't mould but grease. Second room stunk of mold and B.O. Both rooms were 8th floor.
Stayed 1 night in Dec 2024