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Mantra Parramatta

4.5 star property

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Photo gallery for Mantra Parramatta

Outdoor pool
Property amenity
Bar (on property)
Balcony
TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast available
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
Cnr Parkes St And Valentine Av, Parramatta, NSW, 2150
  • Westfield Parramatta Shopping Centre
    ‪5 min walk‬
  • Queens Wharf Reserve
    ‪11 min walk‬
  • Parramatta Park
    ‪13 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪36 min drive‬

Room options

View all photos for Studio (Weekly Housekeeping)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio (Weekly Housekeeping)

  • 320 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Comfort Suite

Fridge, microwave, coffee/tea maker, electric kettle

Comfort Suite

  • 584 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Executive Spa Apartment (Weekly Housekeeping)

Fridge, microwave, coffee/tea maker, electric kettle

1 Bedroom Executive Spa Apartment (Weekly Housekeeping)

  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Spa Studio (Weekly Housekeeping)

Desk, blackout drapes, iron/ironing board, free WiFi

Executive Spa Studio (Weekly Housekeeping)

  • 431 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Suite (Weekly Housekeeping)

Fridge, microwave, coffee/tea maker, electric kettle

Comfort Suite (Weekly Housekeeping)

  • 569 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Room

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Room

  • 301 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for One Bedroom Apartment - Weekly Housekeeping

TV

One Bedroom Apartment - Weekly Housekeeping

  • 427 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 1 Bedroom Apartment

TV

1 Bedroom Apartment

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 1 Bedroom Executive Spa Apartment

TV

1 Bedroom Executive Spa Apartment

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Spa Studio

Desk, blackout drapes, iron/ironing board, free WiFi

Executive Spa Studio

  • 420 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Suite

Bathroom | Shower, free toiletries, hair dryer, towels

Comfort Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Bathroom | Shower, free toiletries, hair dryer, towels

Studio

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Executive Spa Apartment

Bathroom | Shower, free toiletries, hair dryer, towels

One Bedroom Executive Spa Apartment

  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Apartment

Bathroom | Shower, free toiletries, hair dryer, towels

One Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Spa Room

Bathroom | Shower, free toiletries, hair dryer, towels

Executive Spa Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Room

PARKROYAL Parramatta

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (999)
The price is $156
per night
$171 total
includes taxes & fees
Mar 6 - Mar 7
PARKROYAL Parramatta

About this property

Mantra Parramatta

4.5-star aparthotel in Parramatta
This smoke-free aparthotel features an outdoor pool, a fitness center, and a sauna. WiFi in public areas is free. Other amenities include a hot tub, a business center, and conference space. Each apartment features a kitchenette with a refrigerator and a microwave, plus a dryer and a TV with cable channels. Free WiFi, a coffee/tea maker, and free newspapers are among the other amenities available to guests.
Mantra Parramatta offers 231 accommodations with complimentary newspapers and coffee/tea makers. Cable television is provided. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Mantra Parramatta provides a hot tub, a sauna, and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 2336 square feet (217 square meters) include conference space. This luxury aparthotel also offers a terrace, multilingual staff, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mantra Parramatta is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, Italian, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, covered self parking on site (AUD 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 26 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dryer
  • Laundry facilities

Work spaces

  • 2,336 square feet of conference space
  • Business center
  • Desk
  • Desk chair
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (32 inch wide door)
  • Grab bar near toilet (32 inches high)
  • Low-height counter and sink (32 inches high)
  • Raised toilet seat (32 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Multilingual staff
  • Phone
  • Safe at front desk

Location highlights

  • In a business district
  • In an entertainment district
  • In the city center
  • Near a train station

Things to do

  • Gym
  • Golfing nearby
  • Rafting nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 16 floors
  • 2 buildings
  • 231 units
  • Banquet hall
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 26 per person
  • Covered self parking fee: AUD 25 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 2150

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mantra Apartment Parramatta
Mantra Parramatta
Parramatta Mantra
Mantra Hotel Parramatta
Mantra Parramatta Hotel Parramatta
Mantra Parramatta Apartment
Mantra Parramatta Aparthotel
Mantra Parramatta Parramatta
Mantra Parramatta Aparthotel Parramatta

Mantra Parramatta Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 958 out of 2338 reviews
Rating 8 - Good. 883 out of 2338 reviews
Rating 6 - Okay. 290 out of 2338 reviews
Rating 4 - Poor. 128 out of 2338 reviews
Rating 2 - Terrible. 79 out of 2338 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the Mantra and had an excellent experience. The rooms were clean and well-maintained, with comfortable beds and all the necessary amenities. The staff was incredibly friendly and helpful, making check-in and check-out a breeze. Despite being a budget option, the motel did not compromise on quality or service. The location was convenient, close to local attractions and dining options. Overall, I had a pleasant stay and would highly recommend this motel to anyone looking for affordable yet comfortable accommodations.
Stayed 1 night in Nov 2024

2/10 Terrible

Kam, Auckland

Business traveler
Disliked: Cleanliness, property conditions & facilities
unfortunately, my experience was disappointing overall. The cleanliness of the property was far below standard. The carpets were visibly dirty, the corridors had an unpleasant smell, and the blinds in the bedroom were dusty and unkempt. The towels and bedding were of poor quality, which added to the discomfort. The bed was incredibly uncomfortable, making it hard to get a good night’s sleep. Additionally, the entire property felt outdated and in need of a refresh. The location is convenient, being very close to the train station, and there’s decent shopping nearby, but these positives were not enough to make up for the poor condition of the hotel. Check-in was quick and easy, and the staff were friendly and welcoming, which was a highlight. However, the checkout time of 10:00 AM felt unnecessarily early. A later time, such as 11:00 AM, would have been much more convenient. Overall, while the staff were pleasant and the location was practical, the lack of cleanliness and outdated facilities made for an uncomfortable stay. I would not recommend staying here unless improvements are made.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Nice stay, only issue was maid came into room at 9:00am to start cleaning. With check out 10:00am, I was still sleeping.
Stayed 1 night in Nov 2024

8/10 Good

Cienna

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Megan

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Jesse

Liked: Cleanliness, property conditions & facilities
All good
Stayed 3 nights in Nov 2024

4/10 Poor

Amna

Traveled with group
Liked: Cleanliness
Air conditioning was not working at all.Informed at the reception very next morning but they didn’t took any notice.No room service for cleaning.
Stayed 2 nights in Nov 2024

6/10 Okay

Darren

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The service was excellent, rooms need an update, looking tired.
Stayed 1 night in Nov 2024

4/10 Poor

JOAN WANAY

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Mukesh

Business traveler
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Sharon

Traveled with family
Loud, noisy apartment
The 1 bedroom apartment we stayed inhad a very loud fan/motor noise humming all night, continuously. Very hard to sleep with the noise. The light in the bathroom was dismal, very dark. A number of the light fittings did not work. Very average place.
Stayed 1 night in Nov 2024

10/10 Excellent

Gavin

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Kerry

Liked: Cleanliness, room comfort
Good Place To Stay.
It was a good stay handy to Parramatta mall and Trains and buses.
Stayed 12 nights in Oct 2024

8/10 Good

Paul

Traveled with family
Liked: Room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Maintenace lodge No one shows up or fixes
Double charged for carparking. Charged day in and then charged again on day left. When I called up and complained, they identified and confirmed that incorrectly charged but said 2 weeks to get refund. That is unacceptable. They instant charge at check-in, can instant reverse or at minimum next day deposit, no excuses. I stayed there a week, had to lodge many days in a row issues, did not get fixed. There lots of things broken TV unwatchable (TV pixel tube had gone - the screen was a mush of nothing), no plug for kitchen sink to wash dishes and there is no dishwasher, no scrubber sponge for dishes (ask for one, housekeeper never delivered), light bulbs out in bathroom it was dark. Call reception let know issues, no one picks up. Multiple days asking, no one arrives or sorts out, so stopped asking.
Stayed 4 nights in Sep 2024

8/10 Good

Lee-anne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Thank you for a wonderful stay staff were friendly and helpful
Stayed 4 nights in Oct 2024

4/10 Poor

Muhammad

Traveled with family and small children
Disliked: Amenities
The pool area was terrible. Water was cold. They said jacuzzi will get warm once you switched on. I did twice and yet it remained cold... Secondly during booking it was not mentioned for the deposit to be paid. They take heavy 200 deposit and then while check out they said end of the day it will be released. Bad service
Stayed 1 night in Sep 2024

10/10 Excellent

Rusiate

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best
Stayed 1 night in Sep 2024

10/10 Excellent

Rusiate

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel and very helpful staff.
Stayed 1 night in Sep 2024

8/10 Good

Ben

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Monique

Disliked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Very comfortable beds and reasonably priced rooms. Easy access to Westfields shopping centre and train station (Parramatta). I have stayed at the Mantra Parramatta on several occasions and will return.
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wasn’t aware you had to pay for parking below. I think this should be included. $25.00 per night is unreasonable
Stayed 2 nights in Sep 2024

6/10 Okay

Russell

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
It was over-priced for the lack of service that was provided. The room itself was very run down.
Stayed 4 nights in Sep 2024