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InterContinental Sydney by IHG

5.0 star property

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Photo gallery for InterContinental Sydney by IHG

View from room
Exterior
2 bars/lounges, rooftop bar
Indoor pool
Premium bedding, down comforters, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
16 Phillip Street, Sydney, NSW, 2000
  • Circular Quay
    ‪3 min walk‬
  • Sydney Opera House
    ‪10 min walk‬
  • Sydney Harbour Bridge
    ‪17 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪21 min drive‬

Room options

View all photos for 2 Double Classic East Harbour View

Premium bedding, down comforters, minibar, in-room safe

2 Double Classic East Harbour View

  • 344 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King 1 Bedroom Suite Opera House View

View from room

1 King 1 Bedroom Suite Opera House View

  • 753 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Classic Accessible

1 King Classic Accessible | Premium bedding, down comforters, minibar, in-room safe

1 King Classic Accessible

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Harbour Bridge View

Premium bedding, down comforters, minibar, in-room safe

1 King Harbour Bridge View

  • 344 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double 1 Bedroom Suite Bridge View

View from room

2 Double 1 Bedroom Suite Bridge View

  • 753 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Governor Opera Suite Club Lounge Access

1 King Governor Opera Suite Club Lounge Access | View from room

1 King Governor Opera Suite Club Lounge Access

  • 753 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King 1 Bedroom Suite Bridge View

Premium bedding, down comforters, minibar, in-room safe

1 King 1 Bedroom Suite Bridge View

  • 753 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Royal Opera Suite Club Intercontinental Access

Premium bedding, down comforters, minibar, in-room safe

1 King Royal Opera Suite Club Intercontinental Access

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed, City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King 1 Bedroom Suite City View

Premium bedding, down comforters, minibar, in-room safe

1 King 1 Bedroom Suite City View

  • 689 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Classic Opera House View Club Lounge Access

Premium bedding, down comforters, minibar, in-room safe

1 King Classic Opera House View Club Lounge Access

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Classic East Harbour View Club Lounge Access

Premium bedding, down comforters, minibar, in-room safe

1 King Classic East Harbour View Club Lounge Access

  • 323 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Classic Harbour Bridge View

Premium bedding, down comforters, minibar, in-room safe

2 Double Classic Harbour Bridge View

  • 344 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Classic Opera House View

Premium bedding, down comforters, minibar, in-room safe

1 King Classic Opera House View

  • 344 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Classic East Harbour View

View from room

1 King Classic East Harbour View

  • 344 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 2 Double Beds, City View

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, City View

Premium bedding, down comforters, minibar, in-room safe

Classic Room, City View

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room

Premium bedding, down comforters, minibar, in-room safe

Classic Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for 1 King Classic Club Lounge Access

Premium bedding, down comforters, minibar, in-room safe

1 King Classic Club Lounge Access

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King 1 Bedroom Suite Opera View Club Lounge Access

Premium bedding, down comforters, minibar, in-room safe

1 King 1 Bedroom Suite Opera View Club Lounge Access

  • 689 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Classic Opera House View High Floor

View from room

1 King Classic Opera House View High Floor

  • 323 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

InterContinental Sydney by IHG

5-star hotel in Sydney Central Business District
2 restaurants, an indoor pool, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a fitness center, a sauna, and valet parking.
InterContinental Sydney by IHG offers 509 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, InterContinental Sydney by IHG provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in October 2022.

InterContinental Sydney by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
The Conservatory - This restaurant serves breakfast only.
The Treasury Bar - This bar serves lunch and dinner. A children's menu is available. Open daily.
Aster - Onsite rooftop bar. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (AUD 89 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 50 for adults and AUD 29 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Aster
  • The Conservatory
  • The Treasury Bar

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • In a regional park
  • On the bay

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 31 floors
  • Ballroom
  • Built in 1851
  • Reception hall
  • Renovated entire property - October 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 110.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 50 for adults and AUD 29 for children
  • Valet parking fee: AUD 89.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 110.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

InterContinental Hotel Sydney
InterContinental Sydney
Sydney InterContinental
Intercontinental Sydney Hotel Sydney
InterContinental Sydney Hotel
InterContinental Sydney
InterContinental Sydney by IHG Hotel
InterContinental Sydney an IHG Hotel
InterContinental Sydney by IHG Sydney
InterContinental Sydney by IHG Hotel Sydney

InterContinental Sydney by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 709 out of 1004 reviews
Rating 8 - Good. 178 out of 1004 reviews
Rating 6 - Okay. 58 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 31 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for exploring Sydney. Nice big room with great amenities.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tatiana

Stayed 6 nights in Jan 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent Did everything to be as professional and helpful
Stayed 2 nights in Jan 2025

4/10 Poor

Maria, Miramar

Traveled with partner
Disliked: Staff & service, property conditions & facilities
This property is located in very good area Customer service very poor and reception area and manager's are very rude. We requested some services that was denied unfortunately: Example: Taxi to Sydney Airpot early in the morning, reception tell us they can't do it and sent us to Valet parking staff who tell us they can't do it, asking us why reception said NO?
Stayed 5 nights in Dec 2024

10/10 Excellent

Janelle

Stayed 1 night in Jan 2025

10/10 Excellent

Dustin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 1 night in Jan 2025

10/10 Excellent

grace, NEWMARKET

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

janet, CEDARBURG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and superb service! Very clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, close to everything!
Stayed 1 night in Nov 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, the room was comfortable, clean, and updated. I would stay there again.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

moshe

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, nice staff
Stayed 1 night in Jan 2025

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mario

Traveled with partner
Liked: Amenities, property conditions & facilities
Very convenient location. Staff was very hepful with information
Stayed 4 nights in Jan 2025

10/10 Excellent

Samah, san mateo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with close proximity to train, opera, nice restaurants, harbour bridge and more. Breakfast is impressive and house cleaning does a great job. Well managed, highly recommended.
Stayed 5 nights in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT
Stayed 3 nights in Jan 2025

10/10 Excellent

Arthur, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
Accessibility to the port
Stayed 6 nights in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with excellent service. Rooftop bar was a fantastic view however the cocktails were overpriced and not very tasty.
Stayed 3 nights in Jan 2025

6/10 Okay

Bokyung, Orlando

For the price I paid, this hotel did not live up to my expectations at all. The restaurant for breakfast had very poor food quality and service. I trust Intercontinental hotels, but this one was very disappointing.
Stayed 1 night in Sep 2024

10/10 Excellent

Elaine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Comfort

Very convenient & comfortable hotel near Sydney Harbour. Walkable to ferries, trams & train. Lovely views to harbour & Royal Botanic Garden. Early arrivals lounge on 31st floor, with access to showers, was welcome surprise. Only negative was our checked bags were initially delivered to wrong room -- that occupant, thankfully, called my mobile # directly (from IDs on bags) to let us know, as that could have been a horrific start to the trip. Outside that blunder, very happy with the stay.
Stayed 5 nights in Jan 2025

10/10 Excellent

Joseph

Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Very poor experience.

The worst service i have ever had in any hotel. Slow, chaotic, long lines for reception, non-existent concierge and staff that could not care less. Really poor.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kaye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful atmosphere - loved the architecture and the understated, tasteful design.
Stayed 1 night in Jan 2025