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Citadines Connect Sydney Airport

4.0 star property

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Photo gallery for Citadines Connect Sydney Airport

Exterior
Bar (on property)
Terrace/patio
Terrace/patio
Minibar, in-room safe, individually decorated, individually furnished

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
121 Baxter Road, Mascot, NSW, 2020
  • Meriton Retail Precinct Mascot Central
    ‪14 min walk‬
  • University of New South Wales
    ‪5 min drive‬
  • University of Sydney
    ‪6 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪4 min drive‬

Room options

View all photos for Room (Business Class)

View from room

Room (Business Class)

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (First Class)

Minibar, in-room safe, individually decorated, individually furnished

Room (First Class)

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Economy)

Premium Room (Economy) | View from room

Premium Room (Economy)

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Room (Economy)

Minibar, in-room safe, individually decorated, individually furnished

Room (Economy)

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Class Room

Minibar, in-room safe, individually decorated, individually furnished

First Class Room

  • Sleeps 2
  • 1 King Bed

View all photos for Business Class Room

Minibar, in-room safe, individually decorated, individually furnished

Business Class Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Economy Room

Minibar, in-room safe, individually decorated, individually furnished

Premium Economy Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Economy Room

Minibar, in-room safe, individually decorated, individually furnished

Economy Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Citadines Connect Sydney Airport

4-star hotel in Mascot
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Citadines Connect Sydney Airport offers 150 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 2 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 753 square feet (70 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance. For a surcharge, an airport shuttle at scheduled times is offered to guests. Parking is available onsite for a surcharge.

Citadines Connect Sydney Airport is a smoke-free property.

Penthouse Grab & Go - This café specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Languages

English, Hindi, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times
  • Secured, covered self parking on site (AUD 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Penthouse Grab & Go

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 753 square feet of conference space
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (39 inches high)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 15 per person (one-way)
  • Airport shuttle fee per child: AUD 15 (one-way)
  • Covered self parking fee: AUD 30 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 2.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Felix Hotel Mascot
Citadines Connect Sydney Airport Hotel Mascot
Citadines Connect Sydney Airport Hotel
Citadines Connect Sydney Airport Mascot
Felix Hotel
Citadines Connect Sydney
Citadines Connect Sydney
Citadines Connect Sydney Airport Hotel
Citadines Connect Sydney Airport Mascot
Citadines Connect Sydney Airport Hotel Mascot

Citadines Connect Sydney Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 914 out of 1534 reviews
Rating 8 - Good. 423 out of 1534 reviews
Rating 6 - Okay. 119 out of 1534 reviews
Rating 4 - Poor. 47 out of 1534 reviews
Rating 2 - Terrible. 31 out of 1534 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Susan

Traveled with partner
Liked: Cleanliness
Booked one night between flights. Hotel itself is ok but there were was a major issue in relation to transport between airport and hotel. Taxi driver tried to persuade us to walk the ‘15 minutes’ to the hotel which was not possible given 3 heavy suitcases. He did take us but charged 30 dollars for the 5 minute trip and was clearly unhappy. The next morning returning to airport we asked the hotel to order a taxi which never came. Ended up having to walk - took 30 minutes with the luggage. Would only recommend using this hotel if you are willing to walk.
Stayed 1 night in Mar 2025

8/10 Good

YU MIN

Stayed 1 night in Mar 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect airport stop over

A beautiful hotel by Sydney airport with excellent staff, very clean, and many areas to hang around waiting for your flight. The soundproofing is amazing and I couldn’t hear a single aircraft. I loves the vibrant artwork, the different styles of seating areas, and the affordable snack and drinks at the bar.
Stayed 1 night in Mar 2025

10/10 Excellent

Ronald, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the cleanliness and proximity to the airport. The staff were friendly and helpful.
Stayed 1 night in Mar 2025

6/10 Okay

Luis, Ngunnawal

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice comfy hotel - rooms are compact but very nice location is great and so quiet overlooking the gardens- didn’t try breakfast
Stayed 1 night in Mar 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Aken Barek Chambers

Stayed 4 nights in Feb 2025

10/10 Excellent

Leonie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were the most comfortable I have ever stayed in
Stayed 1 night in Mar 2025

4/10 Poor

Tracy

Arrived late & hard to find reception ! Room not good
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 1 night in Mar 2025

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Kathryn, FUQUAY VARINA

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Rodolfo

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for business trip. Clos3e to airport with great area to relax
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathryn, FUQUAY VARINA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice
Stayed 1 night in Mar 2025

6/10 Okay

Bassam

Liked: Staff & service
Nothing to say
Stayed 3 nights in Mar 2025

6/10 Okay

Cindy

Traveled with group
Average experience. We stayed for 4 nights and the room was only cleaned once during our stay. The design of the shower is impractical, it leaked water all over the floor and we had to use the towels provided to clean up the leakage. At times, we couldn’t get a hold of reception when we tried calling. The only good thing is the location being 5 mins from the airport.
Stayed 4 nights in Mar 2025

8/10 Good

Timothy

Stayed 2 nights in Mar 2025

8/10 Good

Enid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view, breakfast and coffee bar were convenient. On arrival my room smelled spicy but my room spray fixed it. The bathroom was gorgeous. The bed Was great and the linens were pristine. 15 minute walk from the domestic terminal. 15 minute cab ride to the international terminal.
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was good for us - far enough away from the hustle and bustle, but close enough to public transportation into the city.
Stayed 3 nights in Feb 2025

10/10 Excellent

Eugene

Stayed 2 nights in Mar 2025

8/10 Good

John

Stayed 1 night in Feb 2025

10/10 Excellent

Jane, Collaroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025