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Cricklade House Hotel, Sure Hotel Collection by Best Western

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cricklade House Hotel, Sure Hotel Collection by Best Western

Terrace/patio
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Garden
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
Common Hill, Cricklade, Swindon, England, SN6 6HA
  • Swindon and Cricklade Railway
    6 min drive
  • Cotswold Country Park and Beach
    8 min drive
  • Lakeside Ski & Wake
    8 min drive
  • Oxford (OXF)
    56 min drive

Room options

View all photos for Standard Room, 1 Double Bed, Kitchenette, Courtyard Area

Standard Room, 1 Double Bed, Kitchenette, Courtyard Area | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed, Kitchenette, Courtyard Area

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed, Non Smoking

  • 323 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Courtyard Area

Family Room, Multiple Beds, Non Smoking, Courtyard Area | Premium bedding, in-room safe, desk, blackout drapes

Family Room, Multiple Beds, Non Smoking, Courtyard Area

  • 269.1 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, Balcony (with Sofabed)

Deluxe Room, 1 Double Bed, Non Smoking, Balcony (with Sofabed) | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed, Non Smoking, Balcony (with Sofabed)

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, View (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds) | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed, Non Smoking, View (Converts to 2 Twin Beds)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed, Non Smoking

Superior Suite, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Superior Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, Courtyard Area

Superior Room, 1 Double Bed, Non Smoking, Courtyard Area | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed, Non Smoking, Courtyard Area

  • 269.1 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Courtyard Area

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed, Non Smoking, Courtyard Area

  • 269.1 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, View

Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed, Non Smoking, View

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Courtyard Area

Standard Room, 2 Twin Beds, Non Smoking, Courtyard Area | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Non Smoking, Courtyard Area

  • 269.1 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Cricklade House Hotel, Sure Hotel Collection by Best Western

4-star Swindon hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Cricklade House Hotel, Sure Hotel Collection by Best Western offers 45 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Digital television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Swindon hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Fritillary Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Cricklade House Hotel, Sure Hotel Collection by Best Western features an outdoor tennis court and an indoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 0 square feet (0 square meters) include conference space. This business-friendly hotel also offers a fitness center, a sauna, and spa services. Complimentary uncovered self parking is available on site.

Cricklade House Hotel, Sure Hotel Collection by Best Western is a smoke-free property.

Local cuisine breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
Cricklade House - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Local cuisine breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cricklade House

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Garden
  • In a provincial park
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests should be aware that cats reside at this property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately GBP 15 for adults and GBP 5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cricklade Country Club Swindon
Cricklade Hotel & Country Club
Cricklade Hotel & Country Club Swindon
Cricklade House Hotel Swindon
Cricklade House Swindon
Cricklade House
Cricklade Hotel Country Club
Cricklade House Hotel Sure Hotel Collection Best Western Swindon
Cricklade House Hotel Sure Hotel Collection by Best Western

Cricklade House Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 145 out of 324 reviews" "
Rating 8 - Good. 110 out of 324 reviews" "
Rating 6 - Okay. 40 out of 324 reviews" "
Rating 4 - Poor. 17 out of 324 reviews" "
Rating 2 - Terrible. 12 out of 324 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Nicky

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff very welcoming and food good. Room very clean but tired decor with a broken hot tap and badly corroded metal toilet brush. Hotel needs TLC
Stayed 1 night in Aug 2024

10/10 Excellent

Jignesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Jun 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a one night stay on route to Cornwall so didn't utilise all of the facilities however the room was large and clean and the beds were comfortable. We also used the pool, which was great, and breakfast was plentiful. The highlight was the hotel cat, Doris, who was very friendly.
Stayed 1 night in Aug 2024

6/10 Okay

Julina

Traveled with family
The hotel was quite dated! The buffet breaks fast was average, and by the time we got there , all the food was gone! The glasses weren’t replenished so couldn’t drink the juice! Overall just very average
Stayed 1 night in Aug 2024

8/10 Good

Gemma

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Quite basic. We weren’t actually in the hotel but in the outbuildings and I wouldn’t have felt that safe if I was by myself staying there. Bathroom needed an upgrade
Stayed 1 night in Aug 2024

8/10 Good

Sophie

Liked: Staff & service, room comfort
Nice hotel and great staff, room could be better
Nice hotel and the customer service from staff was wonderful. Room was okay and did the job. No kettle and a bit stuffy in the heat but we still had a good nights sleep. The main door to enter the room needs to have a handle on the other side so that you can actually get out of the room! We stayed in room 20 and found it difficult to get a good grip to open the door by the latch each time. Disabled parking could be better as well. Only 2 spaces and they seem to be exactly the same size as nornal parking spaces.
Stayed 2 nights in Aug 2024

6/10 Okay

Stephen

Traveled with partner
Liked: Amenities
The appearance of the property and the area around it led us to expect more from the room, having said that it was clean but the bed was smaller than we would have liked. Staff were pleasant and helpful and there seemed to be more amenities/facilities than we would ever use, but to the obvious delight of some children staying there.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, period property with loads of dining options.
Stayed 3 nights in Jul 2024

8/10 Good

Meen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

rob

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic place however breakfast was not the best cold undercooked bacon and no beans 😩
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor
Quite dirty. Run down. Stayed in courtyard which felt damp and dingy. Kitchen dirty- microwave hadn't been cleaned. Needs a complete renovation. ?single glazed windows as was cold despite it being summer time. Would not recommend.
Stayed 1 night in Jul 2024

8/10 Good

camille

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff who were accommodating to us and our young family. Would definitely come back to visit in the future
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Stayed 1 night in Jul 2024

2/10 Terrible

J

Absolutely Dreadful
We arrived around 1230 to meet up with friends we only see infrequently for a reunion lunch at 1300. Reception was unmanned but made staff aware that we, and another couple, had arrived. A nice table outside had been reserved for us but this, surprisingly, was allowed to be taken by some others whilst we awaited the arrival of other companions and we were left to bake inside at a table beneath some plastic roofing until we insisted on moving outside when some other tables became available. Menu was very limited and I had to send my choice back twice until the correct dish arrived. The bill presented was mixed up and inaccurate to start with. At approx 1500 I received a telephone message telling me that our booking could not be honoured and we would receive a refund. I had had 1 beer and my wife had had 1 glass of wine, we observe a strict don't drink & drive policy, and insisted that we should be accommodated. We also wished to spend the evening with our travelling companions who are from overseas and we rarely see each other. A lesser room was subsequently allocated to us. Breakfast the following morning was shambolic eg no cereal bowls available and no clearing of used plates. Altogether I believe staff had not been properly trained, there was no supervision, or evidence of any internal management communication. An absolutely dreadful experience, I could not recommend this hotel in any way.
Stayed 1 night in Jun 2024

10/10 Excellent

Shaun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Lida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Good location breakfast was delicious. Staff were helpful and friendly. Highly recommended.
Stayed 2 nights in Jun 2024

8/10 Good

brenda

Liked: Cleanliness, staff & service, property conditions & facilities
It needs air conditioning
Stayed 4 nights in Jun 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely team from front desk to restaurant.. good food, nice breakfast options. Accommodation was lovely with comfortable beds and very spacious. Good pool & easy, adequate parking. My only suggestion would be to add additional dining options for main course.. maybe daily special/salad..
Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great location for visiting the Cotswold area, fantastic setting and facilities and nice historic building. A mini fridge in the room would have been the icing on the cake.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jane

Liked: Cleanliness, amenities
The staff were all lovely. Very comfortable bed and room. It was marvellous to have a bath as I only have a shower at home. The food is good. For dinner last night I started with crab and prawn salad followed by duck. For breakfast I ordered eggs florentine, it was very good. Beautifull surroundings. There is a golf course next door.
Stayed 1 night in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Kellie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024