See all properties

The Dragon Hotel

4.0 star property

Choose dates to view prices

Photo gallery for The Dragon Hotel

2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Reception
Bar (on property)
Standard Double Room, 1 Double Bed, Accessible | 1 bedroom, desk, laptop workspace, blackout drapes
Front of property - evening/night

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
$96
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
The Kingsway, Swansea, Wales, SA1 5LS
  • National Waterfront Museum
    ‪9 min walk‬
  • Swansea Marina
    ‪11 min walk‬
  • Swansea Beach
    ‪3 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪61 min drive‬

Room options

View all photos for Standard Double Room, Accessible

Standard Double Room, Accessible | Bathroom | Hair dryer, towels, soap, shampoo

Standard Double Room, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | 1 bedroom, desk, laptop workspace, blackout drapes

Double Room, 1 Double Bed

7.8 out of 10
Good
(18 reviews)
  • 14 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(10 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Suite, 1 King Bed

7.0 out of 10
Good
(7 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

1 bedroom, desk, laptop workspace, blackout drapes

Standard Double Room, 1 Double Bed

7.2 out of 10
Good
(26 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | 1 bedroom, desk, laptop workspace, blackout drapes

Family Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room, 3 Twin Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Triple Room, 3 Twin Beds

  • 161 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Children's activities

The Grand Hotel Swansea

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very Good, 842 reviews
The Grand Hotel Swansea

About this property

The Dragon Hotel

4-star hotel in Castle
This smoke-free hotel features 2 restaurants, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
The Dragon Hotel offers 106 accommodations with coffee/tea makers and hair dryers. 30-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 5 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers concierge services, dry cleaning/laundry services, and 24-hour room service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Dragon Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
THE DRAGON BRASSERIE - This brasserie specializes in Regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Piano Bar & Restauarnt - This restaurant specializes in British cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Self parking on site (GBP 10 per night)
  • Limited onsite parking

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 6.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Piano Bar & Restauarnt
  • THE DRAGON BRASSERIE

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 13.95 for adults and GBP 6.95 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Dragon Hotel
Dragon Hotel Swansea
Dragon Swansea
Hotel Dragon
The Dragon Hotel Swansea, Wales
The Dragon Hotel Hotel
The Dragon Hotel Swansea
The Dragon Hotel Hotel Swansea

The Dragon Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 284 out of 1005 reviews
Rating 8 - Good. 260 out of 1005 reviews
Rating 6 - Okay. 199 out of 1005 reviews
Rating 4 - Poor. 133 out of 1005 reviews
Rating 2 - Terrible. 129 out of 1005 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and welcoming. The room was lovely, beds very comfortable.. The thing that let it down was the constant noise from outside -traffic and revellers
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Check-in and check-out were incredibly quick and hassle-free, which made the whole experience smooth from the start. The room had everything I needed, and the bath and shower were both perfect - clean, modern, and really relaxing. I also had a lovely view over Swansea, which was a nice bonus. All in all, a great stay, and I’d be more than happy to come back again. Highly recommended!
Stayed 1 night in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service
The staff were all very helpful. Disappointed the bar shut at 10:30pm on a Friday. Not modern, some fittings a bit tired & dated but overall fine for the price.
Stayed 1 night in May 2025

6/10 Okay

Liz

Traveled with family
Disliked: Property conditions & facilities
Really needs updating, reception area very nice but the bedrooms let this hotel down.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort

Horrendous

Was up all night the first night as the people staying above were screaming and jumping around. I think the homless stay there. I was thete for work and wasnt anle to sleep until 4am up at 7 for work. The 2nd night was the same. The price wasnt cheap
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 1 night in May 2025

4/10 Poor

Susan

Disliked: Cleanliness, property conditions & facilities, room comfort
Probably one of the worst hotels I've ever stayed at. Staff were friendly on arrival, but never saw anyone else during my 4 day stay. Room was only cleaned once during that time, with minimum effort. Will definitely not be staying again.
Stayed 4 nights in May 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

4/10 Poor

John

Disliked: Amenities, property conditions & facilities
The hotel is close to both the town centre and the railway station It is very dated and in desperate need of renovation. Only one of the two tiny lifts was working, the lifts are really only suitable for 2 people. The bedroom had peeling wall paper and paint, the carpet and curtains were stained, The mattress was worn out and lumpy, the shower curtain rail was rusty. I wouldn't stay at this hotel again before it had a total makeover.
Stayed 3 nights in May 2025

10/10 Excellent

Geraint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Beng Eric

Stayed 2 nights in May 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't like anything it was dirty wallpaper hanging off
Stayed 1 night in May 2025

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean
Stayed 2 nights in May 2025

8/10 Good

William

One night stay

Stayed 1 night in May 2025

2/10 Terrible

Miss Clare

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
For the 2 nights we stayed at the hotel we had no hot water , not even warm ......one lift not working. Carpets had vomit and poo stains , run down ,
Stayed 2 nights in May 2025

8/10 Good

Mark

Stayed 2 nights in May 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that I can get a room on a higher floor and have a view of the sea. The room is very clean. I appreciate that the staff call me a taxi as I have to leave very late at night to take a bus to the airport. I live in Canada, and I stay at the Dragon every time I come home on holidays and when I leave. I trust that everything will be ok when I stop off there on my journey and it always is.
Stayed 1 night in May 2025

8/10 Good

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dragon Needs A Lift

Great location for a Swansea Centre gig night (thank you Manics, you were amazing as always). Room (401) was functional but tired decor wise...the mattress was softer than I'm used to but the night was very quiet and that supported a decent night's sleep. Breakfast was tasty, particularly excellent sausages. The one (of two) functioning lifts wasn't functioning on Sunday morning - those four flights toting a full trip bag was a pain but manageable for this 69 year old...other guests at breakfast might have found it more problematic.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
All in, the hotel is ok. Definitely needs modernising, but isn’t that bad. Paid £70 for a room on a Saturday night, so can’t complain.
Stayed 1 night in May 2025

6/10 Okay

Dawn

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
My husband enjoyed the cooked breakfast but I would have liked to have had scrambled or poached instead of fried which was the only choice. The staff were very pleasant. The room which we were given was not very clean (the carpets, walls and doors were all pretty dirty.)The toilet, sink and shower were clean. The paint on the ceiling had large patches where the paint was peeling off.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness
Staff were great, inside the property could do with a freshen up, painting , carpets, but overall good, I’d stay again.only one lift working and that broke down , bit of of pain being on 7th floor, but complimentary breakfast for hassle made up for it. Breakfast very good and hot . I’d stay again
Stayed 2 nights in May 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Mark

Stayed 1 night in May 2025

6/10 Okay

Angela

Disliked: Property conditions & facilities
So the property is in a good location, but it just feels very dated. Carpets are very worn. Everything just feels like it could do with updating only one of the two elevators was working and its tiny maximum free people, but it also felt a little grubby. I thought the breakfast was good value, but on the second day, the coffee machine wasn’t working. The staff are very friendly and try to help where they can.
Stayed 2 nights in May 2025