The Dragon Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Dragon Hotel

Front of property - evening/night
Standard Double Room, 1 Double Bed, Accessible | Desk, laptop workspace, blackout drapes, iron/ironing board
Bar (on property)
Bar (on property)
2 restaurants, breakfast, lunch, dinner served; Regional cuisine

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
The Kingsway, Swansea, Wales, SA1 5LS
  • Swansea Castle
    3 min walk
  • Swansea Market
    3 min walk
  • Pennard Golf Course
    5 min walk
  • Swansea (SWS)
    29 min drive

Room options

Standard Double Room, Accessible

  • Sleeps 2
  • 1 Double Bed

Double Room, 1 Double Bed

  • 14 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Suite, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 1 Double Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room, 1 King Bed

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Triple Room, 3 Twin Beds

  • 161 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About this property

The Dragon Hotel

4-star hotel in Castle
This smoke-free hotel features 2 restaurants, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
The Dragon Hotel offers 106 accommodations with coffee/tea makers and hair dryers. 30-inch flat-screen televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with stovetops and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 5 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers concierge services, dry cleaning/laundry services, and 24-hour room service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Dragon Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
THE DRAGON BRASSERIE - This brasserie specializes in Regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Piano Bar & Restauarnt - This restaurant specializes in British cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Street parking available
  • Self parking on site (GBP 9 per night)
  • Limited onsite parking

Food and drink

  • Daily on-the-go breakfast available 7:30 AM to 10:30 AM for a fee: GBP 12.50 for adults and GBP 6.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Piano Bar & Restauarnt
  • THE DRAGON BRASSERIE

Things to do

  • TV in common areas

Family friendly

  • In-room kitchenette
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Kitchenette
  • Oven
  • Stovetop
  • Toaster

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 12.50 for adults and GBP 6.50 for children
  • Self parking fee: GBP 9.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Dragon Hotel
Dragon Hotel Swansea
Dragon Swansea
Hotel Dragon
The Dragon Hotel Swansea, Wales
The Dragon Hotel Hotel
The Dragon Hotel Swansea
The Dragon Hotel Hotel Swansea

The Dragon Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 275 out of 1008 reviews" "
Rating 8 - Good. 279 out of 1008 reviews" "
Rating 6 - Okay. 186 out of 1008 reviews" "
Rating 4 - Poor. 137 out of 1008 reviews" "
Rating 2 - Terrible. 131 out of 1008 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Central location
Stayed 2 nights in Aug 2024

2/10 Terrible

Richard

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Really a 1* hotel
A 1* hotel fallen far from it former glory but still marketed as 4* upscale. Awful.
Stayed 4 nights in Aug 2024

8/10 Good

Olubunmi

Liked: Cleanliness, staff & service
Location great
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Stayed 2 nights in Aug 2024

4/10 Poor

neil

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

John

Looks like management needs to spend some money on upkeep. Thr staff was wonderful. The lift was antiquated and one wasn’t operating at all. And O fit the impression that it’s been out for a while.
Stayed 3 nights in Aug 2024

2/10 Terrible

Allan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
close to town center. seel on bedroom window hone so noisy and drafty. Needs a good clean and a revamp... no coffee breakfast time dirty cups three toasters only one working. Only one lift working stayed on sixth floor
Stayed 1 night in Aug 2024

2/10 Terrible

Aaron

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not clean and the safe weren’t helpful I’ve already asked for a refund but waiting for a final response
Stayed 1 night in Aug 2024

2/10 Terrible

Nicholas

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Grace

Traveled with family
Liked: Property conditions & facilities
The room was overall clean, however the arm chair in the room had a big stain and i could not sit on it. The tiles around the bath tub were stained so i was out off from having a bath. The main point though is there was no warmth from stuff. All i got was are you checking in? and on my last day when i approached the reception desk to check out i said good morning and the answer was 'checking out'.
Stayed 4 nights in Aug 2024

6/10 Okay

Hamad

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff was very helpful and kindly the problem is light of the room and there are only one Elevator( lift) and bur in overall best hotel in center of Swansea i think
Stayed 8 nights in Aug 2024

4/10 Poor

sidney

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk down to the marina and other attractions
Stayed 1 night in Aug 2024

10/10 Excellent

Tony

Stayed 2 nights in Jul 2024

6/10 Okay

Louis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Wayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Stephen Paul

Stayed 1 night in Aug 2024

8/10 Good

d

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Salim Sheik

Liked: Cleanliness
Very friendly..clean rooms and nice breakfast
Stayed 2 nights in Jul 2024

10/10 Excellent

Bill

Business traveler
Lovely reception, easy to find. Comfortable
Stayed 1 night in Aug 2024

4/10 Poor

RICHARD

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
we booked a triple room for a 1 night stay , really looking forward to the stay ,my wife and elderly aunty went to the room to check in and were shocked and flabbergasted with the state of the room . Its supposed to be a 4 star more like 2 , the carpets chips on the woodwork basically horrendous, they were then offered another triple , better than the first but also in a very poor state of repair ,so disoppointed the you tall young lady on reception was fantastic if the rooms were like her you would have an amazing place .
Stayed 1 night in Aug 2024

10/10 Excellent

Kelisha

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, really friendly and helpful for any inquiries seeing as we got there like midnight. The room was clean and laid out nicely, considering i booked three singles. Good media selection on the TV, WiFi was a quick and easy process as well. Didnt get to try the food but I'm sure it slaps! Checkout was straightforward as well, amazing customer service from those I talked to.
Stayed 1 night in Aug 2024

8/10 Good

louis

Stayed 2 nights in Jul 2024

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024