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The Dolphin SA1 Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Dolphin SA1 Hotel

Snack bar
LCD TV
Coffee shop
Double Room | Desk, soundproofing, free cribs/infant beds, free WiFi
Coffee shop

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Whitehalls, Swansea, Wales, SA1 3AB
  • Swansea Arena
    5 min walk
  • Caffe Lucia
    1 min walk
  • Swansea Station
    9 min walk
  • Swansea (SWS)
    27 min drive

Room options

View all photos for Triple Room, Multiple Beds

Desk, soundproofing, free cribs/infant beds, free WiFi

Triple Room, Multiple Beds

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Double Room | Desk, soundproofing, free cribs/infant beds, free WiFi

Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Desk, soundproofing, free cribs/infant beds, free WiFi

Twin Room

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Single Room | Desk, soundproofing, free cribs/infant beds, free WiFi

Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Desk, soundproofing, free cribs/infant beds, free WiFi

Superior Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Desk, soundproofing, free cribs/infant beds, free WiFi

Family Room

  • 194 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

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About this property

The Dolphin SA1 Hotel

Hotel in Castle
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. WiFi in public areas is free. Other amenities include a 24-hour front desk.
The Dolphin SA1 Hotel offers 41 accommodations with coffee/tea makers and complimentary toiletries. LCD televisions come with digital channels.

Bathrooms include shower/tub combinations. This Swansea hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Swansea hotel also offers coffee/tea in a common area and an elevator.

The Dolphin SA1 Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.50 for adults and GBP 4.50 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 150 per accommodation, per stay
  • Breakage deposit: GBP 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 7.50 for adults and GBP 4.50 for children
  • Early check-in fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

Property is also known as

Dolphin SA1 Hotel Swansea
Dolphin SA1 Hotel
Dolphin SA1 Swansea
Dolphin SA1
The Dolphin SA1 Hotel Hotel
The Dolphin SA1 Hotel Swansea
The Dolphin SA1 Hotel Hotel Swansea

The Dolphin SA1 Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 124 out of 430 reviews" "
Rating 8 - Good. 160 out of 430 reviews" "
Rating 6 - Okay. 83 out of 430 reviews" "
Rating 4 - Poor. 35 out of 430 reviews" "
Rating 2 - Terrible. 28 out of 430 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness and helpfulness of staff was outstanding. The check in/check out was efficient. The rooms were small but very, very comfortable and clean. Had a great night's sleep. The Swansea market and castle are nearby, shop are an easy few steps away, and there are some great eating options within walking distance. The on-site cafe, Cafe Lucia served great coffee and was a very comfortable, inviting venue. Would stay here again, if we ever get the opportunity to return to Swansea.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
A well located hotel with very helpful staff
Stayed 1 night in Sep 2024

8/10 Good

Ashley

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Donna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel great, staff wasn't on this occasion
We're regular customers at The Dolphin, when visiting Swansea. The hotel is good value for money. However on this occasion, the staff member who check us in was rude and dismissive. Staff can make or break a stay if someone has never been there before. We will return again, hoping for a better experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Always clean and tidy. While not fancy or particularly handsome as rooms go, its good value for money and highly recommended.
Stayed 1 night in Sep 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Lorraine

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really really old fashioned and dirty carpets and walls
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Needs updating
Stayed 1 night in Aug 2024

8/10 Good

Heather

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Byron

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It's seen better times....
Stayed 1 night in Aug 2024

10/10 Excellent

Izzy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

P M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
The trip was unexpected as Hotels.com managed to mess up our trip to Tenby, by giving the guest house landlady the wrong dates. So we spent our second night of the weekend in Swansea. It was bery comfortable and clean, but there were no fans or AC in the rooms, so we cooked after a shower.
Stayed 1 night in Jul 2024

8/10 Good

Russell

Traveled with group
Liked: Cleanliness, staff & service
A nice stay in a budget hotel, had a nice sleep even in a single bed, was very clean and tidy. A few issues, the room was so hot! On arrival the receptionist asked to take our card details because there was a 100 pound "charge" if the room was damaged in any, i dont remember reading anything about this at booking and it was asked in a way that made me feel apprehensive especially as the room was missing a draw, i took a video of the room on entry to cover myself. Despite these couple of bits it was a pleasant stay with friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hour front desk, convenient location and friendly staff
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing! The hotel was clean and comfortable. The location is great, within easy reach from everything.
Stayed 2 nights in Jul 2024

8/10 Good

Lucinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very close to bus station and shopping. Clean, tidy and basic needs. Walls a little thin as could here the people in the next room. Great Cafe and staff were awesome.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good city location
Location very good if you want to stay in the city centre and just need somewhere to sleep at a fair price, staff at reception are friendly and very helpful. But this is a no frills hotel and although beds were comfortable and bathroom was basic but clean it does need updating and some TLC. But we were happy enough as we only need to stay the one night and it met our needs. Would stay again but only for a short break.
Stayed 1 night in Jul 2024

8/10 Good

Lee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel
Stayed 1 night in Jul 2024

6/10 Okay

Richard

Business traveler
Reasonable price for the hotel. It looks like it's in the process of renovation and benefits from being right in the centre of Swansea.
Stayed 3 nights in Jul 2024

10/10 Excellent

Geraint

Gladys Knight at the Swansea Arena
Good room, the only downside was the sea gulls who were screeching all night as the window had to be kept open due to the room being hot
Stayed 1 night in Jun 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024