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The Dolphin SA1 Hotel

3.0 star property

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Photo gallery for The Dolphin SA1 Hotel

Snack bar
Coffee shop
LCD TV
Double Room | Desk, soundproofing, free cribs/infant beds, free WiFi
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

Map
Whitehalls, Swansea, Wales, SA1 3AB
  • Swansea Marina
    ‪8 min walk‬
  • Swansea Beach
    ‪3 min drive‬
  • Singleton Park
    ‪4 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪61 min drive‬

Room options

View all photos for Triple Room, Multiple Beds

Triple Room, Multiple Beds | Living area | LCD TV

Triple Room, Multiple Beds

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Double Room | Desk, soundproofing, free cribs/infant beds, free WiFi

Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, soundproofing, free cribs/infant beds, free WiFi

Twin Room

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Single Room | Desk, soundproofing, free cribs/infant beds, free WiFi

Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Desk, soundproofing, free cribs/infant beds, free WiFi

Superior Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Desk, soundproofing, free cribs/infant beds, free WiFi

Family Room

  • 194 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

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About this property

The Dolphin SA1 Hotel

Hotel in Castle
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. WiFi in public areas is free. Other amenities include a 24-hour front desk.
The Dolphin SA1 Hotel offers 41 accommodations with coffee/tea makers and complimentary toiletries. LCD televisions come with digital channels.

Bathrooms include shower/tub combinations. This Swansea hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Swansea hotel also offers coffee/tea in a common area and an elevator.

The Dolphin SA1 Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.50 for adults and GBP 4.50 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per stay
  • Breakage deposit: GBP 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 7.50 for adults and GBP 4.50 for children
  • Early check-in fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

Property is also known as

Dolphin SA1 Hotel Swansea
Dolphin SA1 Hotel
Dolphin SA1 Swansea
Dolphin SA1
The Dolphin SA1 Hotel Hotel
The Dolphin SA1 Hotel Swansea
The Dolphin SA1 Hotel Hotel Swansea

The Dolphin SA1 Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 137 out of 457 reviews
Rating 8 - Good. 168 out of 457 reviews
Rating 6 - Okay. 87 out of 457 reviews
Rating 4 - Poor. 36 out of 457 reviews
Rating 2 - Terrible. 29 out of 457 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brett

Stayed 1 night in Feb 2025

6/10 Okay

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Staff very friendly and helpful BUT

The hotel requires a £150 deposit! In cash you get it a checkout once the room hss been checked, use a credit card and it will be refunded within 3- 5 days! Totally unacceptable I am not a room wrecker and it is not Falaraki! Also I paid extra for a Superior room.not sure what was superior about it - would not stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Jazmyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

craig

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a really nice place no compaints clean cheap bar downstairs didntbtry the food was just a sleep over
Stayed 1 night in Jan 2025

10/10 Excellent

w r

Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first stay was very impressive and reasonably quiet considering the city centre location in the middle of swanseas night life. Everything you need within easy walking distance. Staff were very friendly and accommodating. I was only there for one night playing in a weekend sporting competion. I deal for a covenient place to get your head down, nothing fancy it is what is. Highly recommended.
Stayed 1 night in Jan 2025

4/10 Poor

Wayne

Liked: Staff & service
Disliked: Room comfort

Most uncomfortable night ever had in a hotel

I have never seen such a small single bed in my life not only was extremely uncomfortable but trying to lie down on it was like trying to lie on a rope. My arms and shoulders had nothing to rest on as the bed was so narrow.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Pretty basic hotel, dated decor, but still clean and perfectly pleasant. I stayed on a Monday night so was quite quiet, but I wonder if it would be that quiet in other days.
Stayed 1 night in Jan 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GEM OF A HOTEL & SO CENTRAL

Very nice people running hotel, helpful & kind.
Stayed 1 night in Sep 2024

10/10 Excellent

Sami

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room deposit

Although the hotel was satisfactory, I was somewhat disappointed with the £100 deposit. While I understand that such deposits are customary, it would have been beneficial if the hotel had explicitly indicated that contactless payment was not an option. The only payment methods available were chip and pin or card number. Fortunately, I had my card number readily available, as I would have been unable to check in without it. In 2024, it is perplexing that contactless payment is not a standard feature.
Stayed 1 night in Dec 2024

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, room comfort

The honda civic of hotels

Decent hotel with very friendly staff. Cheap and affordable if you need somewhere to stay for the night
Stayed 1 night in Dec 2024

8/10 Good

Chris

Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable

I stayed due to travel disruption. Very convenient for the station, friendly and helpful receptionist, clean and comfortable room with all I needed for the night.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Good value accommodation

The staff were friendly. Basic hotel accommodation. Very clean and well maintained. Decor a bit dated. The only down side was the very thin duvet and no extra blankets or duvets available in the room.
Stayed 1 night in Dec 2024

6/10 Okay

Bader

Traveled with family

Stay in Swansea

Convenient stay, location great
Stayed 2 nights in Nov 2024

10/10 Excellent

MASAYUKI

Stayed 3 nights in Nov 2024

10/10 Excellent

Stephanie

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

James

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It's grubby and noisy, but very central. The staff are lovely.
Stayed 1 night in Oct 2024

6/10 Okay

Luisa

Traveled with group
Liked: Cleanliness, staff & service
Staff was friendly. But located in noisy shopping street. Not ideal for solo women travellers in my experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness and helpfulness of staff was outstanding. The check in/check out was efficient. The rooms were small but very, very comfortable and clean. Had a great night's sleep. The Swansea market and castle are nearby, shop are an easy few steps away, and there are some great eating options within walking distance. The on-site cafe, Cafe Lucia served great coffee and was a very comfortable, inviting venue. Would stay here again, if we ever get the opportunity to return to Swansea.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you

A well located hotel with very helpful staff
Stayed 1 night in Sep 2024

8/10 Good

Ashley

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024