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Mercure Swansea Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Swansea Hotel

Bar (on property)
In-room safe, desk, iron/ironing board, free cribs/infant beds
Point of interest
Exterior
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly

Explore the area

Map
Phoenix Way, Swansea, Wales, SA7 9EG
  • Swansea.com Stadium
    4 min drive
  • St. Joseph's Cathedral
    6 min drive
  • Dylan Thomas Centre
    6 min drive
  • Swansea (SWS)
    36 min drive

Room options

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds (2 Adults and 1 Child)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Room, 1 Double Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (Classic)

  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Mercure Swansea Hotel

4-star hotel in Llansamlet
This smoke-free hotel features a restaurant, a bar/lounge, and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Mercure Swansea Hotel offers 119 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 4564 square feet (424 square meters) include conference space. This business-friendly hotel also offers multilingual staff, a garden, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Mercure Swansea Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and noon.
The Brasserie - This brasserie serves breakfast and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to noon on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Brasserie

Things to do

  • TV in common areas

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,564 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Swansea
Mercure Hotel Swansea
Mercure Swansea
Mercure Swansea Hotel
Swansea Mercure
Swansea Mercure Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Wales
Ramada Swansea
Mercure Swansea Hotel Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Hotel Hotel Swansea

Mercure Swansea Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 293 out of 927 reviews" "
Rating 8 - Good. 388 out of 927 reviews" "
Rating 6 - Okay. 158 out of 927 reviews" "
Rating 4 - Poor. 63 out of 927 reviews" "
Rating 2 - Terrible. 25 out of 927 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

William

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Naomi

Stayed 1 night in Aug 2024

8/10 Good

Mike

Stayed 1 night in Aug 2024

6/10 Okay

Ellena

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Gurmeet

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

MISS

Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Stayed 1 night in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Paul

Stayed 1 night in Aug 2024

8/10 Good

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Plus points: Had a pleasant stay at Mercure Swansea. Room was big, bed was comfortable, whole place was very clean, and hotel was conveniently situated to get into city centre. Minus points: My wife found that the hot water was not hot enough for her bath (though it was warm enough for me!). We were offered vouchers for breakfast for £12 when we arrived which we bought for 2 mornings of our stay but they weren’t great value. The receptionist said he “would give us £10 if we couldn’t find what we wanted on the breakfast menu- they had everything!”. This was a bold statement and I claim my tenner, as there was no porridge, no bananas and no croissants on the mornings when we had breakfast in the hotel. Which was disappointing frankly. I ended up having cereal and toast, and fruit juice and coffee. I’m pretty sure that would’ve cost less than £12 elsewhere.
Stayed 5 nights in Aug 2024

6/10 Okay

SAHEED

Traveled with family and small children
Liked: Cleanliness
If you wish to enjoy the place you must visit with your car, and if you are not visiting with your car don't plan to leave the hotel early on a Sunday. My experience was a nightmare as we were unable to get a uber we eventually missed our coach back home
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

8/10 Good

Shaun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Lu

Stayed 1 night in May 2024

10/10 Excellent

El-frida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Great nights sleep and staff were very helpful
Stayed 1 night in Jul 2024

8/10 Good

Ghazala

Stayed 1 night in Jul 2024

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff were welcoming and helpful. Only issue was the room was quite hot, a fan was provided but it didnt really cool the room down enough. Not a deal breaker and it didnt detract from the overall experience.
Stayed 1 night in Jul 2024

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal, quiet location and plenty of parking. Rooms are comfortable, clean and nice touch having a sofa to sit on. Booking in was very easy with pleasant staff. We didnt eat in restaurant so can't comment on food.
Stayed 2 nights in Jul 2024

8/10 Good

Roger

Stayed 1 night in Jul 2024

10/10 Excellent

a

Stayed 1 night in Jul 2024

8/10 Good

deborah

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

6/10 Okay

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jun 2024