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Paradox Kunshan

5.0 star property

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Photo gallery for Paradox Kunshan

Exterior
Reception
3 restaurants, lunch served
Exterior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Housekeeping
  • Air conditioning
  • Breakfast available

Explore the area

Map
387 Qianjin Zhong Road, Kunshan, Suzhou, Jiangsu, 215300
  • Tinglin Park
    ‪4 min drive‬
  • Yangcheng Lake
    ‪15 min drive‬
  • Shanghai International Circuit
    ‪29 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪53 min drive‬

Room options

View all photos for Executive Suite

Premium bedding, down comforters, minibar, in-room safe

Executive Suite

  • 689 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite

  • 689 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King Room

Premium bedding, down comforters, minibar, in-room safe

Executive King Room

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Premium bedding, down comforters, minibar, in-room safe

Executive Twin Room

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Separate tub and shower, deep soaking tub, rainfall showerhead

Deluxe Twin Room

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room | Premium bedding, down comforters, minibar, in-room safe

Superior King Room

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down comforters, minibar, in-room safe

Superior Twin Room

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Twin Room

Premium bedding, down comforters, minibar, in-room safe

Corner Twin Room

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner King Room

Premium bedding, down comforters, minibar, in-room safe

Corner King Room

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

Premium bedding, down comforters, minibar, in-room safe

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Swiss Business Advantage Room

Premium bedding, down comforters, minibar, in-room safe

Swiss Business Advantage Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Friendly Twin Room

Premium bedding, down comforters, minibar, in-room safe

Family Friendly Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Friendly Room (Double bed)

Premium bedding, down comforters, minibar, in-room safe

Family Friendly Room (Double bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Swiss Executive Twin Room

Premium bedding, down comforters, minibar, in-room safe

Swiss Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite

Premium bedding, down comforters, minibar, in-room safe

Premier Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Executive King Room

Premium bedding, down comforters, minibar, in-room safe

Swiss Executive King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Swiss Executive Suite

Premium bedding, down comforters, minibar, in-room safe

Swiss Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Classic King Room

Premium bedding, down comforters, minibar, in-room safe

Classic King Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Paradox Kunshan

5-star Suzhou hotel connected to a shopping center, close to Tinglin Park
3 restaurants, an indoor pool, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and conference space are onsite.
Paradox Kunshan offers 308 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Suzhou hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 10742 square feet (998 square meters) include conference space. This luxury hotel also offers an indoor pool, multilingual staff, and gift shops/newsstands. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Onsite self parking is complimentary.

Paradox Kunshan has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
The Grill - This steakhouse serves dinner only.
Chinese Paradise - This restaurant serves lunch and dinner. Open daily.
Riverside Cafe - This buffet restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 98 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Chinese Paradise
  • Riverside Cafe
  • The Grill

Things to do

  • Indoor pool
  • Playground
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10,742 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 22 floors
  • Built in 2005
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 98 per person
  • Airport shuttle fee: CNY 680 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Kunshan Swissotel
Swissotel Hotel Kunshan
Swissotel Kunshan
Swissotel Kunshan Hotel
Swissotel Hotel Kunshan
Swissotel Kunshan Hotel Kunshan
Swissotel Kunshan
Paradox Kunshan Hotel
Paradox Kunshan Suzhou
Paradox Kunshan Hotel Suzhou

Paradox Kunshan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 86 reviews
Rating 8 - Good. 28 out of 86 reviews
Rating 6 - Okay. 9 out of 86 reviews
Rating 4 - Poor. 2 out of 86 reviews
Rating 2 - Terrible. 2 out of 86 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location for easy trips to Shanghai, Suzhou, and the Late Tai area.
Stayed 4 nights in Nov 2024

10/10 Excellent

Leigh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Andrew

Business traveler
Liked: Staff & service
Okay one night stay.
The Swisshotel KS is a bit outdated and could use an upgrade. It is a good price and is in a central location, but if you want a more up to date hotel look elsewhere.
Stayed 1 night in Jan 2020

8/10 Good

Marcelo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended Hotel
Very nice hotel with a good price. Breakfast is intercontinental with many options, for all tastes. Gym well equipped with cool atmosphere and view for the lake.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Ganesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Swissotel Feb 14-15 Night, Kunshan, China
On a Business Trip to Kunshan, the stay at Swissotel, Kunshan was nice & comfortable. The area was very good with a few restaurants and shops nearby. The hotel ambiance was very good, the staff spoke & understood reasonable amount of English and were courteous. The rooms were neat & clean. The two minor irritants were: Breakfast was expensive - almost to the level of rates charged in Hotels in downtown Shanghai and the room deposit was RMB 500/person/night. I would rate the experience as an 4.25 out of 5 and would definitely confider staying there once again for any future trips.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
we were on bussinesse travelle. a very nice hotel. the service was excellent - reach and amazing. the room was spacious and inviting
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel many times. i highly recommend this hotel.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
I usually stay at the Kunshan Marriot, but this trip decided to try something new based on a co-workers recommendation. I will say for the small additional cost, this is a far greater stay. The breakfest was fantastic and covered western to Chinese and beyond. The bar was great, and the executive lounge was worth it with free drinks (including serve yourself whiskey, gin, vodka, etc) at happy hour and a great spread of snacks. Note you can get breakfest here as well. Rooms were great, wifi was solid and in your room you can gain access to a HK IP so google, etc work and overall very satisfied and will return on my future trips.
Stayed 8 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite stay in Kunshan
Comfortable beds! Executive Lounge a plus.
Stayed 5 nights in Nov 2018

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and friendly GM. They have very good personalized service. Great view and nice extras like a proper coffee machine with a few expresso capsules.
Stayed 1 night in May 2018

2/10 Terrible

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Rooms get 80F+ during the evening
They turn the AC OFF at night during they evening for the entire building. Its been 85F+ every day and they still turn the AC off for the entire building. Even if you have your room controls set high/cold its 77F+ by 11:00pm. Don't stay here unless you light to sweat at night and wake up around 3:00pm every night. My entire group of 6 people in 6 different rooms said they won't stay here again. Ive stayed at rooms across China for 10 years and this is a trend with low-end hotel chains here. If you want to sleep the night, go somewhere else. If it wasn't for this AC issue, it would be a fantastic hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Very professional and helpful staff. Very good English all around. Will stay there from now on when in Kunshan!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Excellent hotel. I really enjoyed my stay at Swissotel, Kunshan. I especially like the room. It's very comfortable. I also like their breakfast and dinner buffets. The hotel staff are very curtious. I will definitely stay there again.

10/10 Excellent

Kuang Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Friendly Staffs
Friendly reception and fast check-in.

10/10 Excellent

W Brian B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swiss-precision
Excellent location for work with good food options at the hotel and nearby within walking distance of the hotel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Peter, Køge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel in Kunshan
Quite nice hotel which I can recommend. Friendly staff and nice rooms. Wifi is "open"

8/10 Good

W Brian B, Santa Cruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis away from the hustle and bustle
A convenient location for business and a good spot to spend the weekend to walk around and see the local sights and sounds. The hotel staff and F&B team were very accomodating to our group during our stay (6 travelers, 1 Indian, 1 white bread American with particular food requests/needs ;-). Everyone was pleased, which is paramount as I was the host recommending the hotel for our clients. This is a solid 4 star hotel (by international standards) and a 5+ star by local standards.

6/10 Okay

Verified traveler

Liked: Staff & service

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swissotel Kunshan
Good Quality Hotel. Room very comfortable. Breakfast OK Would recommend

10/10 Excellent

paul, chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kunshan swiss
great hotel , excellent service, breakfast to die for

8/10 Good

B, San Francsico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little Swiss twist to counter the Kunshan bustle
Overall a very good choice for a little sanity for a business traveler away from the hustle / bustle of the noisy city.

10/10 Excellent

Eric, Nevada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet suite
We requested a room with a King bed, which is not guaranteed to be available, but it wasn't ready at 1:30pm when we arrived, so they upgraded us to a suite. Wasn't expecting that! It was great. Later that evening we had a troubles getting into the room. It took 3 staff people 1/2hr to get the door open to the room. After it magically starting working again we had no further issues. It is a great place to stay near the end of your trip, when you are ready to forget you are in China. The buffet dinner had a variety of international dishes that did not disappoint.