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Hyatt Regency Suzhou

5.0 star property

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Photo gallery for Hyatt Regency Suzhou

Indoor pool
Reception hall
Exterior
Minibar, in-room safe, desk, soundproofing
Diplomat Suite | Minibar, in-room safe, desk, soundproofing

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
88 Huachi Street, Suzhou Industrial Park, Suzhou, Jiangsu, 215000
  • Yuanrong Times Square
    ‪5 min walk‬
  • Suzhou International Expo Center
    ‪8 min walk‬
  • Suzhou Culture and Arts Center
    ‪10 min walk‬
  • Wuxi (WUX-Shuofang)
    ‪48 min drive‬

Room options

View all photos for Club Twin

Club Twin | Minibar, in-room safe, desk, soundproofing

Club Twin

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Regency View Room Twin

Minibar, in-room safe, desk, soundproofing

Regency View Room Twin

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Regency Club View Room King

View from room

Regency Club View Room King

  • 431 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Club View Room Twin

Regency Club View Room Twin | View from room

Regency Club View Room Twin

  • 431 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club King

Minibar, in-room safe, desk, soundproofing

Club King

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Regency View Room King

View from room

Regency View Room King

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Suite King

Regency Suite King | Minibar, in-room safe, desk, soundproofing

Regency Suite King

  • 968 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Room King

Minibar, in-room safe, desk, soundproofing

Regency Room King

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Room Twin

Minibar, in-room safe, desk, soundproofing

Regency Room Twin

  • 430 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Regency Suite Twin

Minibar, in-room safe, desk, soundproofing

Regency Suite Twin

  • 969 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Regency Executive Suite

Minibar, in-room safe, desk, soundproofing

Regency Executive Suite

  • 1184 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Diplomat Suite

Diplomat Suite | Minibar, in-room safe, desk, soundproofing

Diplomat Suite

  • 1335 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

W Suzhou

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (93)
The price is $141
per night
$164 total
includes taxes & fees
Feb 26 - Feb 27
W Suzhou

About this property

Hyatt Regency Suzhou

5-star hotel in Suzhou Industrial Park
Along with 3 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a sauna are onsite.
Hyatt Regency Suzhou offers 355 air-conditioned accommodations with iPod docking stations and minibars. This Suzhou hotel provides complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including reflexology.
In addition to an indoor pool, Hyatt Regency Suzhou provides a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a meeting room and limo/town car service. Event facilities measuring 18292 square feet (1699 square meters) include conference space. This luxury hotel also offers spa services, multilingual staff, and tour/ticket assistance.

Hyatt Regency Suzhou is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Hua Chi 88 - This restaurant specializes in Chinese cuisine.
The Fireplace - This restaurant specializes in international cuisine.
Market Cafe - This coffee shop specializes in international cuisine.
The Atrium - Onsite lobby lounge.
Tea House - This bar serves light fare only.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 178 per person
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Hua Chi 88
  • Market Cafe
  • Tea House
  • The Atrium
  • The Fireplace

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 18,292 square feet of conference space
  • Computer station
  • Meeting room

Spa

  • Body scrubs
  • Detox wraps
  • Facials
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 178 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hyatt Regency Hotel Suzhou
Hyatt Regency Suzhou
Hyatt Suzhou
Suzhou Hyatt
Suzhou Hyatt Regency
Hyatt Regency Suzhou Hotel
Hyatt Regency Suzhou Hotel
Hyatt Regency Suzhou Suzhou
Hyatt Regency Suzhou Hotel Suzhou

Hyatt Regency Suzhou Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 82 out of 126 reviews
Rating 8 - Good. 40 out of 126 reviews
Rating 6 - Okay. 4 out of 126 reviews
Rating 4 - Poor. 0 out of 126 reviews
Rating 2 - Terrible. 0 out of 126 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very professional staff, quiet and clean. Good service.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, good breakfast, comfortable beds, and tube within 50m loved it.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star 👍
Very enjoyable experience, all staff are very professional and friendly, very close to metro, restaurants and malls, I would highly recommend if visiting Suzhou
Stayed 10 nights in Jan 2024

8/10 Good

Yin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

8/10 Good

Lina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay at Suzhou Hyatt Regency hotel, hotel staff are generally very polite and helpful. I would give 4 out of 5, the only problem is their breakfast was not as good as expected given the price
Stayed 5 nights in Oct 2023

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great modern hotel, well located
Modern hotel, located close to the Suzhou exhibition centre , Metro and Mall. Rooms are large. Breakfast was tasty, with mixture of Asian flavours and European pastries / cereals. Staff speak English and friendly.
Room
Breakfast
Stayed 8 nights in Oct 2023

8/10 Good

Ryutaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Charlie

Stayed 3 nights in May 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as always.
Stayed 13 nights in Dec 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always choose Hyatt
Great as always.
Stayed 15 nights in Dec 2020

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

YIJUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

Yuyu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

6/10 Okay

jen, Eugene OR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I got mosquito bites on the 19th floor in my room on the first night. The staff immediately put some repellent the next day so the problem solved
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enormous room, great amenities. Huge comfy bed. Carpet so thick in hallways it was hard to push suitcases.
Stayed 1 night in Apr 2019

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Steven

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Sidong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is great and it seems that the goal of this hotel is to make customers happy. Just wish it can improve the food variety and quality in lounge. We are very satisfied with the overall experience in stay and will come back again.
Stayed 1 night in Jan 2019

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing getaway
My husband and I stayed for 2 nights for our wedding anniversary. We were thoroughly looked after by the staff particularly by Dany. She even organised a surprise decoration in our room. Very comfortable, great service and wonderful staff. Thank you!
Stayed 2 nights in Jan 2019

10/10 Excellent

William, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff and great room.
Awesome hotel, close to the train station. The staff was really helpful and warm as well. The hotel feels like it's higher than just regency hyatt, pretty close to grand hyatt.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staffs and property, good location to next to subway entrance
Stayed 6 nights in Oct 2018