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Holiday Inn Express Suzhou Changjiang, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Suzhou Changjiang, an IHG Hotel

Exterior
Standard Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
Free breakfast
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

Map
No 199 Changjiang Rd Gaoxin Ds, Suzhou, Jiangsu, 00000
  • Lingering Garden
    7 min drive
  • 苏州金玉良缘酒店连锁发展有限公司
    4 min walk
  • Yushan Lu Station
    4 min walk
  • Wuxi (WUX-Shuofang)
    43 min drive

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, free WiFi, bed sheets

Standard Room

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

In-room safe, desk, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

In-room safe, desk, free WiFi, bed sheets

Standard Room, Multiple Beds

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, City View

In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Courtyard by Marriott Suzhou Mudu

Parking included
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (35)
The price is $62
per night
$73 total
includes taxes & fees
Jan 8 - Jan 9
Courtyard by Marriott Suzhou Mudu

About this property

Holiday Inn Express Suzhou Changjiang, an IHG Hotel

3.5-star hotel in Huqiu District
This hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express Suzhou Changjiang, an IHG Hotel offers 245 air-conditioned accommodations with safes and complimentary newspapers. This Suzhou hotel provides complimentary wired and wireless Internet access.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Holiday Inn Express Suzhou Changjiang, an IHG Hotel has designated areas for smoking.

A complimentary breakfast is offered.
Holiday Inn Express Suzhou Changjiang, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 20 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Holiday Inn Express Changjiang
Holiday Inn Express Changjiang Hotel
Holiday Inn Express Changjiang Hotel Suzhou
Holiday Inn Express Suzhou
Holiday Inn Express Suzhou Changjiang
Holiday Inn Express Suzhou Changjiang Hotel
Inn Express Changjiang

Holiday Inn Express Suzhou Changjiang, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 35 reviews" "
Rating 8 - Good. 12 out of 35 reviews" "
Rating 6 - Okay. 9 out of 35 reviews" "
Rating 4 - Poor. 5 out of 35 reviews" "
Rating 2 - Terrible. 1 out of 35 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, terrible breakfast
This hotel is well situated near a large shopping center and a metro stop. Also, there are nearby bus stops as well. The hotel itself seems to be well-maintained and the room is mostly comfortable. I say mostly because it always seems so hot in the rooms, even in the dead of winter. I always have to ask for a fan to offset the heat. I adjust the thermostat, but it doesn't seem to help. The breakfast buffet that was included with my stay is mostly terrible; it's VERY Chinese/Asian style. One small toaster with two slots for everyone to share, the eggs are cooked in a lot of oil (to be fair, they do have boiled eggs as an alternative), not enough fresh fruit, etc. I usually bring my own juice and milk because what they offer is dismal (powdered milk maybe?). Otherwise, everything else is nice.
Stayed 2 nights in Jan 2018

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Good location, fine hotel
The Holiday Inn Express is a fine hotel. Their breakfast could be a little more international flavored and their rooms need a little sprucing up (stained carpet, faulty showerhead), but it's in a good location and the staff is generally quite friendly.

4/10 Poor

Louis, Vancouver, British Columbia

No heating!!
There was no thermostat for heating in the room. Hotel wouldn't turn on heat during Spring time and cannot provide a space heater or other alternatives! Very Disappointing!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

mdmahmud

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service and awful place to stay
One of the worst holiday inn I have ever stayed in. Awful breakfast. No room service. No English spoken staff. Aweful front desk service.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Miguel, colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
The hotel is the best I've stayed for business trips were you want a budget hotel with comfort and cleanness. The bed is very comfortable and the overall condition of the room is great.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Michaelb, WuXi

Good Experience
The room was clean and bright. We were unable to get a non-smoking room. Unfortunately, there was a lingering smell of smoke. The air-conditioner didn't seem to work, but the night was cool enough that it didn't matter. The breakfast needed some crispy bacon and scrabled eggs.

6/10 Okay

Till

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ein Hotel, das seine besten Tage hinter sich hat
Das Hotel hat seine besten Tage definitiv hinter sich. Es sieht aus wie ein Holiday Inn Express aussieht, aber es ist alt, was man am sehr verdreckten Teppichboden, den abgewrackten Türen und den Fenstern sieht. Uns ist tatsächlich die Leselampe explodiert, als wir sie einschalten wollten und dementsprechend dann die Sicherung rausgeflogen. Das Frühstück ist das Standard-Frühstück der Holiday Inn Express Kette, war aber deswegen nicht gut, weil nicht rechtzeitig Essen nachgelegt werden konnte, weil offensichtlich Personal fehlte. Der Eingang des Hotels ist schwierig zu finden, dennoch ist das Hotel recht einfach zu erreichen, weil es direkt gegenüber einer U-Bahn-Station liegt (etwa 200 Meter Fußweg). Zudem ist das Hotel sehr weit von den Sehenswürdigkeiten der Stadt entfernt und setzt grundsätzlich U-Bahn-Fahrten voraus. Das Personal ist freu freundlich und die Zimmer haben eine angemessene Größe, das Reinigungspersonal ist gut, kann aber gegen die altersbedingten Unreinheiten etwa des Bodes nichts ausrichten. Für einen Aufenthalt in Suzhou sind Hotel in der Nähe des Sees oder in der Innenstadt sicher komfortabler.
Stayed 3 nights in Aug 2024

10/10 Excellent

Hideyuki

Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

가성비 좋음
나름 깨끗함. 출장시 괜찮음
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Disliked: Staff & service
チェックアウトに20分はかかり過ぎです。
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

CHIH HUANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
滿意
環境整潔舒適 , 出行方便 , 工作人員親切 , 和善
Stayed 4 nights in Dec 2017

10/10 Excellent

Chih Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通便利、環境乾淨舒適。美好的差旅住宿選擇。
Stayed 1 night in Dec 2017

6/10 Okay

Fuuyuan

Liked: Staff & service, property conditions & facilities
蘇州新區出差首選
離購物商場 蘇州捷運都很近 價錢也不貴 <200 m

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
親切な対応でした。
普段は中国系のホテルに泊まりますが、今回は料金も手ごろで地下鉄1号線玉山路の駅からも徒歩圏内だった為、決めました。（蘇州の中心の観光地からは離れています。）後から駅の近くに日系デパートの泉屋があると知って得した気分になりました。館内、部屋とも値段の割りに綺麗で良かったです。ただ、ボディーソープとシャンプーが一緒の据え置きでした。朝食は温かい麺（昼に蘇州麺を食べようと思っていたので）すごく嬉しかったです。フロントでは、ホテルからセミナー会場に向かう際のバスを丁寧に教えて頂いて嬉しかったです。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Yann-Yow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
朝食の質をもう少し上げてもらえると満足。 部屋は悪くないが、隣の部屋の話し声がうるさく、防音効果を高めてほしい。 正面玄関前の路面工事が乱雑で、安全面に問題あり。 あとはとても良かった。

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
就算免費也不再入住第二次
自己是holiday inn express的鐵粉，但這真的是最爛的holiday inn express。在入住前四小時通知我保留到晚上八點，因為房間滿了，但我明明就已經預付完全額房費。房間有線跟無線網路都連不上，抱怨了也沒用，只好到大廳上網。電梯有菸味跟菸蒂，廁所洗手乳上佈滿灰塵，吹風機用三十秒跳電一次，早餐選擇非常少，早餐蛋還要自己煎，跟前臺反應兩次，一次的回覆不專業，一次態度隨便。

10/10 Excellent

Shih Che, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
same quality in holiday inn in hotels.com
Don't worry about the quality of holiday inn you choose on hotels.com.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
不值得這個價格
管理差勁，早上八點隔壁房間就在噪音施工，隔音效果也不好。 早餐時間過09:30就不在供應