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Four Seasons Hotel Suzhou

5.0 star property

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Photo gallery for Four Seasons Hotel Suzhou

Indoor pool, seasonal outdoor pool
3 restaurants, breakfast, lunch, dinner served; international cuisine
Villa, 2 Bedrooms, Non Smoking | Minibar, in-room safe, desk, laptop workspace
Penthouse, Non Smoking | Terrace/patio
Penthouse, Non Smoking | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Pet friendly
  • Housekeeping

Explore the area

Map
88 Four Seasons Boulevard, Suzhou, Jiangsu, 215000
  • Jinji Lake
    ‪1 min walk‬
  • Gate to the East
    ‪6 min drive‬
  • Suzhou International Expo Center
    ‪9 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪56 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • Lake view
  • 1346 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Suite, Non Smoking

  • Lake view
  • 1346 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 King Bed, Non Smoking, Terrace

Premier Suite, 1 King Bed, Non Smoking, Terrace | Minibar, in-room safe, desk, laptop workspace

Premier Suite, 1 King Bed, Non Smoking, Terrace

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, Non Smoking, Terrace

Flat-screen TV, toys, books, heated floors

Premier Suite, Non Smoking, Terrace

  • 980 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Villa, 2 Bedrooms, Non Smoking

Villa, 2 Bedrooms, Non Smoking | Garden view

Villa, 2 Bedrooms, Non Smoking

  • 1862 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Penthouse, Non Smoking

Penthouse, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Penthouse, Non Smoking

  • Lake view
  • 1625 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking

Villa, 1 Bedroom, Non Smoking | Garden view

Villa, 1 Bedroom, Non Smoking

  • 1195 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Non Smoking, Terrace

Room, Non Smoking, Terrace | Minibar, in-room safe, desk, laptop workspace

Room, Non Smoking, Terrace

  • 592 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Studio, 1 King Bed, Non Smoking, Lake View

Premier Studio, 1 King Bed, Non Smoking, Lake View | Minibar, in-room safe, desk, laptop workspace

Premier Studio, 1 King Bed, Non Smoking, Lake View

  • Lake view
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking, Lake View

Lake view

Deluxe Room, Non Smoking, Lake View

  • Lake view
  • 592 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Terrace, Garden View

Room, 1 King Bed, Terrace, Garden View | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace, Garden View

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Non Smoking, Lake View

Lake view

Deluxe Suite, Non Smoking, Lake View

  • Lake view
  • 915 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Lake View

Deluxe Suite, 1 King Bed, Non Smoking, Lake View | Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Non Smoking, Lake View

  • Lake view
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lake View

Deluxe Room, 1 King Bed, Non Smoking, Lake View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Lake View

  • Lake view
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds, Non Smoking, Lake View

Lake view

Premier Room, 2 Twin Beds, Non Smoking, Lake View

  • Lake view
  • 592 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View

Deluxe Room, 1 King Bed, Non Smoking, Garden View | Garden view

Deluxe Room, 1 King Bed, Non Smoking, Garden View

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Non Smoking, Lake View

Premier Room, 1 King Bed, Non Smoking, Lake View | Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed, Non Smoking, Lake View

  • Lake view
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking, Garden View

Deluxe Room, Non Smoking, Garden View | Garden view

Deluxe Room, Non Smoking, Garden View

  • 592 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Four Seasons Hotel Suzhou

5-star hotel in Suzhou Industrial Park
3 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Four Seasons Hotel Suzhou offers 210 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include massages. The spa is open daily.
In addition to a full-service spa, Four Seasons Hotel Suzhou features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

2 meeting rooms are available. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and a complimentary children's club. Complimentary self parking is available on site, along with a car charging station.

Four Seasons Hotel Suzhou has designated areas for smoking.

YUN HE - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.
JIN JING GE - Overlooking the garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
DOLCE VITA - This poolside restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
THE LOUNGE & BAR - This lobby lounge specializes in international cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • DOLCE VITA
  • JIN JING GE
  • THE LOUNGE & BAR
  • YUN HE

Things to do

  • 24-hour gym
  • Books
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Yoga classes

Family friendly

  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heated floor
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 12 to May 1:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 1200 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CNY 1200 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
The seasonal pool will be open from June 01 to October 11
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Seasons Suzhou Suzhou
Four Seasons Hotel Suzhou Hotel
Four Seasons Hotel Suzhou Suzhou
Four Seasons Hotel Suzhou Hotel Suzhou

Four Seasons Hotel Suzhou Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 15 out of 18 reviews
Rating 8 - Good. 1 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

giorgi, tbilisi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was one of the best from best
Stayed 4 nights in Apr 2025

10/10 Excellent

Sean, Hamburg

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and location for holiday guests. Gourmet breakfast, wonderful view from room and hotel lobby bar. Fantastic swimming pool! Garden with pond and lake view
Stayed 5 nights in Mar 2025

10/10 Excellent

Yifei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 , the must visit lux hotel in SuZhou

A stay for my random trip to SuZhou. Arrived at the hotel with a lines of other guests doing chek-in /out , so the staffs offered me a complimentary mini afternoon tea at their restaurant (this is very warm) ! Once my little rest is almost done, they sent out the key to my table and told me I can let them know whenever I m ready so their reception staffs will lead me to my room. The room is clean, well decorated with Modern Chinese Style. Love the Frédéric Malle toiletries since they smells really really nice. Had a chance to visit their Bar/Lounge at night. The menu/ cocktails offered are very interesting. After the detailed introduction of the menu from their bar tenders, me and my friend ordered a cocktail with tea and another cocktail with lychee. Amazing ! The breakfast is also great! You can find fresh-cooked noodles as well as XiaoLongBao which is just steamed. At the end of my stay doing the checkout, since the staffs knowing one of my hobbies is collecting room keys of hotels, they offered a set of beautiful keys of the property. GREAT SOUVENIR! Overall 10/10 , and I m pretty sure I m gonna visit it again very soon.
Stayed 1 night in Aug 2024

6/10 Okay

LeNisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Zhilin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Suzhou
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Amazing stay. Ambience and service were outstanding. Cleanliness could be improved (very minor issues). The team goes out of their way to ensure an amazing experience.
I’m
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Amazing stay. Ambience and service were outstanding. Cleanliness could be improved (very minor issues). They team goes out of their way to ensure an amazing experience.
Stayed 1 night in Jul 2024

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived very early in the am 8:30, they offered me to check in right away after my long journey. Staffs were very professional and friendly, Penny and Rosemary helped me the most for everything I asked. Beautiful property with be best view
Stayed 1 night in May 2024

8/10 Good

chinching

Liked: Cleanliness, property conditions & facilities, room comfort
對酒店整體的感覺很不錯，前檯的服務非常好。 相較其他國家的四季酒店,蘇州四季酒店令人感覺很一般,或許剛開業不久。
Stayed 3 nights in Apr 2025

10/10 Excellent

SHU LOK JOHNNY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Michihiro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフがとても親切 また、機会があれば泊まりたいです。

6/10 Okay

TSE Sai

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Cleaning staff came in even with No Disturb sign on
Stayed 2 nights in Dec 2024

10/10 Excellent

seungwon

Stayed 1 night in Nov 2024

10/10 Excellent

Fan Bin

Stayed 2 nights in Oct 2024

10/10 Excellent

A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Good
Stayed 2 nights in Aug 2024

10/10 Excellent

LOI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. The hotel is newly opened so the hardwares are all kept excellent condition. 2. Staff service quality is very high. JULY from Front Desk, DUY from Bell Service, STELLA from Lobby Lounge, they are all amazing people who brought me a wonderful hospitality experience in Four Seasons SuZhou. 3. Hotel location is quite far from any public transportation. 4. Food quality so-so. Signature SPA experience is great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hin Kei Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the money paid

Worth the money paid. You got the four-seasons level services. Personalized touch. They met all my requests asks and exceed expectation. Thank you Dora for the impressive “cantonese” hospitality.
Stayed 1 night in Jun 2024