This aparthotel features a restaurant, a fitness center, and self parking. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning. Each apartment provides free WiFi and free wired Internet, an LCD TV with satellite channels, and a kitchen with a refrigerator, a stovetop, and a microwave. Added amenities include a dining area, a sitting area, and an electric kettle.
Citadines Xinghai Suzhou offers 167 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the aparthotel include a fitness center.
The aparthotel offers a restaurant. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities at this 4-star property consist of a business center and meeting rooms. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly aparthotel also offers a fitness center, multilingual staff, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Citadines Xinghai Suzhou has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Citadines Xinghai Suzhou has a restaurant on site.
Languages
Chinese (Mandarin), English, Japanese
Property amenities
Internet
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Car rental
Self parking on site (CNY 40 per day)
Limited onsite parking
Family friendly
Children stay free (see details)
Kitchen
Cookware, dishware, and utensils
Electric kettle
Microwave
Refrigerator
Stovetop
Dining
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 53 per person
A restaurant
Bedrooms
Bedsheets provided
Rollaway/extra bed: CNY 106 per night
Bathroom
1 private bathroom
Free toiletries
Hair dryer
Shower/bathtub combination
Slippers
Towels provided
Living spaces
Separate dining area
Separate sitting area
Entertainment
LCD TV with cable/satellite channels
TV in common areas
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Business center
Desk
Meeting rooms
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Designated smoking areas
Services and conveniences
24-hour front desk
Concierge services
Free bottled water
Free newspapers in lobby
Housekeeping (daily)
Iron/ironing board
Luggage storage
Multilingual staff
Phone
Porter/bellhop
Safe
Safe at front desk
Location highlights
In a business district
In a shopping district
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
1 building
167 units
26 floors
Comprehensive food waste policy
No plastic coffee stirrers
Soundproofing
Water-efficient toilets
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 106.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately CNY 53 per person
Airport shuttle fee: CNY 636 per vehicle (one-way)
Self parking fee: CNY 40 per day
Rollaway bed fee: CNY 106.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
We should mention
No pets and no service animals are allowed at this property
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Citadines Suzhou
Citadines Suzhou Xinghai
Citadines Xinghai
Citadines Xinghai Hotel
Citadines Xinghai Hotel Suzhou
Citadines Xinghai Suzhou
Citadines Hotel Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Aparthotel
Citadines Xinghai Suzhou Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Suzhou Aparthotel Suzhou
Citadines Xinghai Suzhou Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Excellent experience, with it clean room and convienant location. i will surely book again when i travel to suzhou again. The only bad comment you can give is only the lack of beautiful view. 10/10
Kien Min
Stayed 5 nights in Jan 2024
8/10 Good
Verified traveler
Mar 29, 2021
Liked: Cleanliness
Verified traveler
Stayed 2 nights in Mar 2021
10/10 Excellent
Verified traveler
Business traveler
Jan 5, 2021
Liked: Cleanliness, room comfort
Nice location
Nice location, situated near shopping mall
Verified traveler
Stayed 3 nights in Dec 2020
10/10 Excellent
Verified traveler
Business traveler
Jan 5, 2021
Liked: Cleanliness, room comfort
Good Space
Comfortably size apartment style hotel.
Verified traveler
Stayed 1 night in Dec 2020
8/10 Good
Jenna
Traveled with group
Sep 15, 2020
Liked: Cleanliness, room comfort
Jenna
Stayed 1 night in Sep 2020
10/10 Excellent
Verified traveler
Traveled with family
Aug 24, 2020
Liked: Cleanliness, room comfort
Clean and spacious hotel
Great clean place in SIP, close and convenient to go everywhere in Suzhou. Room is clean and spacious with separate kitchen and living room.
Verified traveler
Stayed 2 nights in Aug 2020
8/10 Good
Verified traveler
Traveled with group, Business traveler
Dec 27, 2019
Liked: Property conditions & facilities
It is a short distance from the buzzing of city centre but a quiet setting, peaceful and not too disyane
Verified traveler
Stayed 3 nights in Dec 2019
10/10 Excellent
RODRIGO
Traveled with family
Oct 4, 2019
Amazing view, people is very kind snd the hotel has
Excellent food
Though there was renovation going on in hotel reception area, it was quiet. Carpark limited, shopping 10-15minutes walk away, surrounded by local housing. Breakfast average
I've stayed here before. Its a nice clean serviced apartment in a nice area. Its only around a ten minute walk to the new Suzhou Centre Mall and Xinghai Square. Its very good value for money. I would prefer it if the bed was a bit bigger but for this hotel is around half the price of similar standard hotels in the area.
Was a little difficult to find late at night, but once checked in, a great studio/1br apartment. Modern, clean, great amenities in kitchen, and good views. Staff friendly, helpful and speak English well.
Anita
Stayed 1 night in Oct 2018
10/10 Excellent
Yew Chung
Sep 13, 2018
My Stay at Citadines Suzhou
The rooms are cleaned and spacious. Wifi is good. Hotel is easily accessible by public transport.
Citadines is ideally located near bus and Xinghai subway station. It is well equipped, very clean, quiet and with a adequate breakfast enhanced by changing out main options every day.
Whenever I am in Suzhou, this is my hotel of choice. Nice studio type apart/hotel rooms, Buffet breakfast is perfect...good selection and fresh. Staff is super helpful and friendly and speak good English. Nice, safe neighborhood.