2/10 Terrible
Lisa
Traveled with family
Sep 15, 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed here previously and all was wonderful. This time the wonderful manager Jill works there no more. New management needs a lot of training! We stayed in a Glampout dome. The glampers next to us had an all night off the charts loud party until around 6:30am. One dome guest asked them if they could tone it down around 3am, which resulted in profanity and verbal abuse. Myself and other guests all agreed we wanted to call police but were afraid of retaliation with no overnight management to help us with the situation.The domes were like sleeping in tents, so there was no sound barrier whatsoever. Turns out it was just like camping in a loud campground. Not worth $200! When we talked to the new managers about what we went through the night before, we should have been offered a discount, but nothing was offered to help compensate for the horrible stay.
Breakfast is advertised as deluxe. It's NOT. It was very subpar at best. The 8-hour round trip, our time and our money were such a waste.
Lisa
Stayed 1 night in Sep 2024