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Comfort Inn & Suites Susanville

2.5 star property

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Photo gallery for Comfort Inn & Suites Susanville

Outdoor pool, sun loungers
Lobby
Fitness facility
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Gym
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Laundry

Explore the area

Map
3015 Riverside Dr, Susanville, CA, 96130
  • Lassen County Fairgrounds
    ‪12 min walk‬
  • Diamond Mountain Casino
    ‪6 min drive‬
  • Susanville Ranch Park
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 351 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 383 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Minibar, desk, laptop workspace, iron/ironing board

Surestay Plus Hotel by Best Western Susanville

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (792)
The price is $148
per night
includes taxes & fees
Mar 27 - Mar 28
Surestay Plus Hotel by Best Western Susanville

Comfort Inn & Suites Susanville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 520 out of 1000 reviews
Rating 8 - Good. 325 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alma

Disliked: Staff & service
I didn’t get to stay due to an emergency but the was it was handled by management they couldn’t not refund me or cancel because it would cancel my protection plan no other alternatives were given other than a no bad customer service
Stayed 2 nights in Nov 2024

6/10 Okay

Carl

Stayed 1 night in Nov 2024

6/10 Okay

Todd, Silver Spring

Business traveler
Liked: Cleanliness, staff & service
Overall, the facility was fine and the staff was professional. However, there was a few things missing like a towel rack in the bathroom.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Nice and clean and quiet! And they gave two Tesla chargers! You can use them for non-Tesla if you have the adapter! Thank you!
Stayed 1 night in Nov 2024

10/10 Excellent

Neil, NAPERVILLE

Stayed 1 night in Oct 2024

10/10 Excellent

Gerald, Anchorage

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Jackson

Stayed 2 nights in Oct 2024

10/10 Excellent

dianne

Liked: Amenities
It was all goid for me
Stayed 2 nights in Oct 2024

4/10 Poor

Micael

Disliked: Cleanliness, staff & service, property conditions & facilities
I have stayed here before and had no issues. The lady that checked me in was nice and accommodating at getting me a room on the top floor. The kid working in the morning should not be working with customers. He had a crappy attitude and was rude. I asked for a late check out because I was running in a race that morning and wanted to shower before driving home. I was offered a whole 30 minutes for a late checkout because they “already gave one late check out”. Makes no good sense of why one more late checkout would put housekeeping so far behind. Can all of the rooms be cleaned at once? No! Did they really have that many rooms that were going to be occupied on a Sunday, in Susanville? Really? Perhaps housekeeping should spend a little more time cleaning the rooms anyway. The bathroom door was filthy. I used a few of my own Clorox wipes that I brought and they were disgustingly dirty after wiping down the door and light switches. And, there was a dirty towel and washcloth hanging on the back of the bathroom door. I will never stay at this hotel again!!
Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Stayed 1 night in Oct 2024

10/10 Excellent

Dimitrios, Menlo Park

Liked: Cleanliness
Stayed 2 nights in Oct 2024

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so sweet and room was good. Very noisy though. I could hear everything the people above me were doing. Definitely get a top floor room if you stay here if you don’t want to be up all night.
Stayed 1 night in Oct 2024

8/10 Good

Trish

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent and let us fill our coffee caraffe for the road-offered to make more for us. Would've been nice to have "to go" breakfast options like hard boiled eggs and yogurt cups, as we couldn't stay to eat there and had to get going. It's an older hotel so as clean as it could be considering that; price for value pretty good and there aren't a lot of options in Susanville to stay at.
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Staff & service, property conditions & facilities
Nice property. Much better than I expected for a one night stay on a long drive. Thank you for the kind service.
Stayed 1 night in Oct 2024

10/10 Excellent

jeanette, Truckee

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for breaking a long drive. Clean, comfortable bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Stayed 1 night in Sep 2024

8/10 Good

Kris

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The location of the Comfort Inn is a great location for why I was there. Parking isn’t all that great, crowded at times. The room was pretty good, but I do take issue with a bathroom not being clean…the counter top was not clean. I’m not sure what it was, maybe toothpaste/water markings. Being a former maid myself that was not ok, a clean bathroom is important.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Stayed 3 nights in Aug 2024

10/10 Excellent

Lawrence

Traveled with family
Comfortable Room, Moldy Toilet
Not a bad room in a small town but mold in toilet and overall poor bathroom make it worthy of skipping.
Stayed 1 night in Sep 2024

4/10 Poor

Connie

Disliked: Cleanliness, amenities, property conditions & facilities
The room and hallway smelled like mold. Old carpet and the toilet had grey water from black mold inside it. Too bad there weren’t better hotel choices for road trippers nearby.
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Staff & service, property conditions & facilities
I'm going to stay here again and again.
Stayed 1 night in Sep 2024

8/10 Good

terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple in and out hotel, beds were nice, room was clean and breakfast had options. Worth a return visit if/when in Susanville
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy, fast and the room were very spacious! We stayed there during a road trip with 4 of my children so the extra [sace in the rooms became very handy!
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Stayed 2 nights in Aug 2024