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Hotel Sursee

3.0 star property

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Photo gallery for Hotel Sursee

Property grounds
Triple Room | Living area | Flat-screen TV
Family Room | Balcony
Property entrance
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Laundry
  • Parking included
  • Housekeeping
  • Pet friendly
  • Free WiFi

Explore the area

Map
Bahnhofstrasse 15, Sursee, Luzern, 6210
  • Kirchenschatz Museum
    ‪5 min walk‬
  • Lake Sempach
    ‪3 min drive‬
  • Chapel Bridge
    ‪18 min drive‬
  • Zürich (ZRH)
    ‪73 min drive‬

Room options

View all photos for Basic Double Room, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Basic Double Room, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room | Living area | Flat-screen TV

Family Room

  • 301 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed, Garden View

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Double Room, 1 Double Bed, Garden View

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Triple Room

  • 226 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About this property

Hotel Sursee

3-star Sursee hotel with free self parking
A snack bar/deli, coffee/tea in a common area, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a library, and express check-in are onsite.
Hotel Sursee offers 40 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. This Sursee hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a library, a terrace, and a vending machine. Complimentary self parking is available on site. Guests can use the health club at a partner property.

Hotel Sursee is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available for a fee: CHF 10 for adults and CHF 5 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle tours
  • Library
  • Playground
  • Shopping mall

Family friendly

  • Free crib
  • Playground
  • Snack bar/deli
  • Travel crib

Conveniences

  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (31 inch wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • Electric bike charging
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board on request
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Thursday (6:30 AM - 10:00 PM) and Friday - Sunday (7:00 AM - 8:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's JustIN mobile mobile app before check-in

Access methods

Staffed front desk, lockbox, private entrance

Pets

Pets allowed for an extra charge of CHF 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 1.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 10.00 for adults and CHF 5.00 for children
  • Pet fee: CHF 20.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: TWINT
Long-term renters welcome

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sursee
Hotel Sursee Hotel
Hotel Sursee Sursee
Hotel Sursee Hotel Sursee

Hotel Sursee Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 130 out of 278 reviews
Rating 8 - Good. 117 out of 278 reviews
Rating 6 - Okay. 24 out of 278 reviews
Rating 4 - Poor. 2 out of 278 reviews
Rating 2 - Terrible. 5 out of 278 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very safe and quiet
Stayed 5 nights in Sep 2024

8/10 Good

jinnatun, New Rochelle

Traveled with family
It was ok they charged us extra
Stayed 3 nights in Aug 2024

8/10 Good

Jeyaseetharam, colleyville

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Md.Mamunur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel awesome stuffs. Just a bit quite
Stayed 2 nights in Aug 2024

2/10 Terrible

Lewis

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
wont recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
WOW, such personal service
Wow, what fantastic staff, and that is only the start. Nicely located a short walk from the train station, this hotel does things in a very personal way. Help yourself to coffee and cake whenever you want. Filtered water to top up your bottle before your day out. Hearty and plentiful breakfasts to set you up for the day. On site secure parking and exceptionally clean barely warrant a mention with so much to praise. No on site restaurant but plenty of great food within 5 minutes walk
Stayed 4 nights in Jun 2024

8/10 Good

Jaqueline

Business traveler
Liked: Cleanliness, staff & service
Plenty of parking but within easy walk of the old town. Staff are welcoming and helpful
Stayed 2 nights in Jun 2024

2/10 Terrible

Hangama

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Our room was full of bugs . :( Very disappointed ☹️ for price i paid. I would like to request for a refund. Didn’t sleep all night.
Stayed 1 night in Jun 2024

8/10 Good

TJUNG SENG

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and 24 hr tea and coffee, plus instant noodles after breakfast
Stayed 2 nights in May 2024

10/10 Excellent

Jiazhen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Andreas

Stayed 1 night in Mar 2024

10/10 Excellent

Marissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very comfortable location. My family and I stayed in the family room. The kids loved the loft area. The hotel was convenient to the train. The parking was easy to use. The hotel was quiet and breakfast was nice! I would love to stay again one day
Stayed 1 night in Nov 2023

8/10 Good

Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Breakfast too.
Stayed 1 night in Sep 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Diane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Claudio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Keely

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night on the way from UK to Italy. The hotel is clean and the bed was comfortable and there is unlimited tea, coffee, chilled water. The members of staff we came into contact with were very helpful and spoke good English. The parking in the underground car park is free with a voucher from the hotel.
Stayed 1 night in May 2023

10/10 Excellent

HERB

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As I explained everything is at it's best for a 3 star Hotel. Will visit again. thanks
Stayed 6 nights in Oct 2022

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great staff. Wonderful location near shops and restaurants.
Stayed 4 nights in Jul 2022

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Find better hotels for the same price
There was no soap. Told them to change the sheets and they didnt.
Stayed 2 nights in Jun 2022

8/10 Good

Francesco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central
Centrally located, clearing and value for money
Stayed 1 night in Oct 2021

10/10 Excellent

Beat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021