Sheraton Surabaya Hotel and Towers

Photo gallery for Sheraton Surabaya Hotel and Towers

Featured Image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Sheraton Surabaya Hotel and Towers

Sheraton Surabaya Hotel and Towers

5.0 star property

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Parking included
  • Spa
  • Pool

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Jalan Embong Malang 25-31, Surabaya, East Java, 60261

Explore the area

  • Popular LocationTunjungan Plaza9 min walk
  • Popular LocationGrahadi10 min walk
  • Popular LocationJoko Dolog Statue11 min walk
  • AirportSurabaya (SUB-Juanda)20 min drive

About this area


Located in Surabaya, Sheraton Surabaya Hotel and Towers is connected to a shopping center. House of Sampoerna and Mpu Tantular Museum are cultural highlights, and some of the area's landmarks include Grahadi and Red Bridge. Surabaya Zoo and Suroboyo Carnival Night Market are also worth visiting.

What's nearby

  • Tunjungan Plaza - 9 min walk
  • Grahadi - 10 min walk
  • Joko Dolog Statue - 11 min walk
  • BG Junction - 14 min walk
  • Sharp Bamboo Monument - 16 min walk

Getting around

  • Surabaya Pasar Turi Station - 3 min drive
  • Surabaya (SUB-Juanda) - 20 min drive


  • Kafe Bromo – Pool-view restaurant offering international cuisine. Serves breakfast, lunch, dinner, and light fare.
  • Lung Yuan – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Kawi Lounge – Café with a bar offering international cuisine. Serves light fare.
  • Link at Sheraton – Serves light fare.
  • Sheraton Club Lounge – Restaurant offering international cuisine. Serves breakfast and light fare.

About this property

Sheraton Surabaya Hotel and Towers

This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. All 348 soundproofed rooms feature free WiFi and 24-hour room service. Conveniences include refrigerators and coffee makers, and guests will appreciate thoughtful touches like bathrobes and slippers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
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