*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Platinum Hotel Tunjungan Surabaya features a full-service spa, 2 outdoor swimming pools, and 4 spa tubs along with a sauna and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
Business-related amenities at this 4-star property consist of a business center and 18 meeting rooms. Event facilities measuring 6954 square feet (646 square meters) include conference space. This business-friendly hotel also offers spa services, a terrace, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.
Platinum Hotel Tunjungan Surabaya has designated areas for smoking.
- Organic food
- Number of outdoor pools - 2
- Babysitting or childcare
- Number of spa tubs - 4
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Full-service spa
- 24-hour front desk
- Conference space
- Business center
- Spa treatment room(s)
- Porter/bellhop
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Sauna
- Free valet parking
- Babysitting or childcare (free)
- Water-efficient showers only
- Safe-deposit box at front desk
- Conference space size (meters) - 646
- Spa services on site
- Number of meeting rooms - 18
- Terrace
- Luggage storage
- Proposal/romance packages available
- Secured bicycle storage
- Bicycle parking available
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Conference space size (feet) - 6954
- Snack bar/deli
- Designated smoking areas
- Laundry facilities
- Airport transportation
- Total number of rooms - 292
- Living plant wall
- Accessible airport shuttle
- Airport transportation (surcharge)
- Parking onsite
- Outdoor entertainment area
- Eco-friendly cleaning products used
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Laundry facilities
- Babysitting or childcare
- Full-sized refrigerator/freezer
Room Amenities
Platinum Hotel Tunjungan Surabaya offers 292 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include slippers, hair dryers, and toothbrushes and toothpaste. This Surabaya hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Television
- Daily housekeeping
- Private bathroom
- Hair dryer
- In-room safe
- Desk
- Premium bedding
- Room service
- Iron/ironing board (on request)
- Free bottled water
- Premium TV channels
- Wireless internet access
- Blackout drapes/curtains
- Slippers
- Cable TV service
- Flat-panel TV
- Free WiFi
- TV size: 49
- TV size measurement: inch
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Streaming services
- Laptop-friendly workspace
- Wardrobe or closet
- Toothbrush and toothpaste available
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- WiFi speed 250+ Mbps (good for 3–5 people or up to 10 devices)
- Energy-saving switches
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
Platinum Hotel Tunjungan Surabaya has a restaurant on site.
Room service is available.
Spa Services
The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.
- Number of treatment rooms 2
- Couples treatment rooms
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
2 outdoor swimming pools and 4 spa tubs are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately IDR 170000 for adults and IDR 85000 for children
- Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 3)
- Rollaway bed fee: IDR 350000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at anytime
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Grey water recycling system
Humane animal treatment
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Sustainability/community reinvestment (10% revenue or more)
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Security system
Staffed front desk
Carbon monoxide detector
Smoke detector
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available through room service
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for IDR 350000.0 per night.
Pet Policy
- No pets or service animals allowed
We should mention
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Hotel Names
- Platinum Tunjungan Surabaya
- Platinum Hotel Tunjungan Surabaya Hotel
- Platinum Hotel Tunjungan Surabaya Surabaya
- Platinum Hotel Tunjungan Surabaya Hotel Surabaya
Hotel Reviews
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