Photo gallery for Mercure Surabaya
Overview of Mercure Surabaya
UNESCO Sustainable Property
Guests rated this property 3.9/5 for cleanliness.
- Hot tub
- Air conditioning
- Free WiFi
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Personal protective equipment
Jl Raya Darmo 68 - 78, Surabaya, East Java, 60189
Explore the area
- Mpu Tantular Museum2 min drive
- Surabaya Town Square2 min drive
- Surabaya Zoo3 min drive
- Surabaya (SUB-Juanda)16 min drive
About this area
Located in Surabaya, Mercure Surabaya is in the city center. Surabaya Zoo and Suroboyo Carnival Night Market are local attractions and those in the mood for shopping can visit Surabaya Town Square and Tunjungan Plaza. Looking to enjoy an event or a game while in town? See what's happening at Gelora 10 November Stadium or Delta Stadium. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location.
- Mpu Tantular Museum - 2 min drive
- Surabaya Town Square - 2 min drive
- Joko Dolog Statue - 3 min drive
- Surabaya Zoo - 3 min drive
- Sharp Bamboo Monument - 3 min drive
- Surabaya Gubeng Station - 4 min drive
- Surabaya (SUB-Juanda) - 16 min drive
- Trimurti Restaurant – Poolside restaurant offering international cuisine. Serves breakfast, brunch, lunch, and dinner daily, happy hour available. Reservations required. Kids' menu available.
- Lan Hua Chinese Restoran – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Kids' menu available.
- Coffee Cafe – Café offering international cuisine. Serves dinner daily, happy hour available. Open 24 hours. Kids' menu available.
- Ebisu – Restaurant offering Japanese cuisine. Serves dinner daily. Kids' menu available.
About this property
3 restaurants, an outdoor pool, and a health club are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite. All 257 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy fireplaces, and other standard amenities include free minibar items, refrigerators, and LED TVs.
Awards and affiliations
This property has signed the UNESCO Sustainable Tourism Pledge.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.