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Mercure Surabaya

Photo gallery for Mercure Surabaya

Featured Image
Outdoor pool
Outdoor pool
Premium bedding, free minibar, in-room safe, desk
Premium bedding, free minibar, in-room safe, desk

Overview of Mercure Surabaya

UNESCO Sustainable Property

Mercure Surabaya

4 out of 5

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Spa
  • Hot tub
  • Laundry
  • Air conditioning
  • Free WiFi
  • Pool

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Jl Raya Darmo 68 - 78, Surabaya, East Java, 60189

Explore the area

  • Popular LocationMpu Tantular Museum2 min drive
  • Popular LocationSurabaya Town Square7 min drive
  • Popular LocationSurabaya Zoo7 min drive
  • AirportSurabaya (SUB-Juanda)36 min drive

About this area

Surabaya

Located in Surabaya, Mercure Surabaya is in the city center. Surabaya Town Square and Tunjungan Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Surabaya Zoo. Looking to enjoy an event or a game while in town? See what's happening at Gelora 10 November Stadium or Delta Stadium. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location.

What's nearby

  • Mpu Tantular Museum - 2 min drive
  • Joko Dolog Statue - 3 min drive
  • Sharp Bamboo Monument - 3 min drive
  • Surabaya Town Square - 7 min drive
  • Surabaya Zoo - 7 min drive

Getting around

  • Surabaya Gubeng Station - 12 min drive
  • Surabaya (SUB-Juanda) - 36 min drive

Restaurants

  • Trimurti Restaurant – Poolside restaurant offering international cuisine. Serves breakfast, brunch, lunch, and dinner daily, happy hour available. Reservations required. Kids' menu available.
  • Lan Hua Chinese Restoran – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Kids' menu available.
  • Coffee Cafe – Café offering international cuisine. Serves dinner daily, happy hour available. Open 24 hours. Kids' menu available.
  • Ebisu – Restaurant offering Japanese cuisine. Serves dinner daily. Kids' menu available.

About this property

Mercure Surabaya

3 restaurants, an outdoor pool, and a health club are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite. All 257 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy fireplaces, and other standard amenities include free minibar items, refrigerators, and LED TVs.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Temporary closures

Some amenities are temporarily unavailable

Due to COVID-19, some amenities and services are unavailable Tue, Jun 1 - Fri, Oct 1 (dates are subject to change):
Shuttle services
Fitness facilities
Dining venue(s)

*Savings based on Hot Rate™ hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.