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The Southern Hotel Surabaya

3.5 star property

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Photo gallery for The Southern Hotel Surabaya

Interior
Front of property
Outdoor pool
Reception
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Bar
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
Jl Jemursari Raya 110-112, Surabaya, East Java, 60237
  • Universitas Islam Negeri Sunan Ampel Surabaya
    ‪17 min walk‬
  • Royal Plaza Surabaya
    ‪4 min drive‬
  • Petra Christian University
    ‪4 min drive‬
  • Surabaya (SUB-Juanda)
    ‪24 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, soundproofing

Superior Twin Room

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, soundproofing

Junior Suite

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, soundproofing

Superior Double Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite Double Bed

In-room safe, desk, laptop workspace, soundproofing

Junior Suite Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin

In-room safe, desk, laptop workspace, soundproofing

Superior Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room Double Bed

Lobby

Deluxe Room Double Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double

In-room safe, desk, laptop workspace, soundproofing

Superior Double

  • Sleeps 2
  • 1 Double Bed

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About this property

The Southern Hotel Surabaya

3.5-star Surabaya hotel with 1 restaurants, connected to a shopping center
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a poolside bar, and 24-hour room service.
The Southern Hotel Surabaya offers 132 air-conditioned accommodations with washers/dryers and safes. 32-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Southern Hotel Surabaya features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

10 meeting rooms are available. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Onsite self parking and valet parking are complimentary.

The Southern Hotel Surabaya has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Streats - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
J Lounge - Onsite lobby lounge. Open daily.
Woot - This bar is located by the pool. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 102,850 for adults and IDR 65,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • J Lounge
  • Streats
  • Woot

Things to do

  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Free babysitting
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Computer station

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No elevator
  • Wheelchair accessibility

More

  • 11 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 250000 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 102850 for adults and IDR 65000 for children
  • Rollaway bed fee: IDR 250000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Ibis Styles Surabaya Jemursari Hotel
Ibis Styles Jemursari Hotel
Ibis Styles Surabaya Jemursari
Ibis Styles Jemursari
Ibis Styles Surabaya Jemursari Java
The Southern Surabaya Surabaya
Ibis Styles Surabaya Jemursari
The Southern Hotel Surabaya Hotel
The Southern Hotel Surabaya Surabaya
The Southern Hotel Surabaya Hotel Surabaya

The Southern Hotel Surabaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 77 reviews
Rating 8 - Good. 35 out of 77 reviews
Rating 6 - Okay. 8 out of 77 reviews
Rating 4 - Poor. 2 out of 77 reviews
Rating 2 - Terrible. 1 out of 77 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Yakub

Disliked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

8/10 Good

KAI PENG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The buffet breakfast is a little bit pricey.
Stayed 1 night in Sep 2022

10/10 Excellent

Yew Seng Albert

Business traveler
Liked: Cleanliness, staff & service, amenities
The interior are ok and the exterior facade need a jet wash . Swimming pool toilet need cleaning and seat replaced
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Staying for 1 night for business trip. Very clean hotel with nice staff. Food is also very good and fast preparation
Stayed 1 night in Apr 2021

10/10 Excellent

Qomaruddin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience to stay here.
Everything is went well. Check-in/out went smooth. I recommend you to stay here if you visit Surabaya. Or if you were there you can book for meeting or something correlated with bussines event.
Stayed 1 night in Dec 2020

10/10 Excellent

Qomaruddin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service
All are in good condition in average.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The fridge not cold enough and may need more service on it..breakfast choicces may need more upgrade. So far everything was good. Thanks.
Stayed 3 nights in Jul 2019

8/10 Good

Syabani

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Its a new and clean hotel.
The hotel is new and I like the gym and the swimming pool, The operation manager, Mr. Kencana is also friendly. The only thing is they are lack of staff and only cover the basic operation. The staff that is in cafeteria also don't bother to greet or say thank you to you. Can not blame them because they are very busy.
Stayed 3 nights in Jul 2019

10/10 Excellent

toh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good experience
it was a great experience. first time in this hotel, overall is good. helpful staffs, good breakfast, clean room. worth the price. will be back again for next business trip.
Stayed 1 night in Jun 2019

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay, I recommand it.
Clean and modern hotel. Functional room, great shower and super comfortable bed. Delicious buffet breakfast with lots of variety to choose from. Smilling and helpful staff. Beautiful pool and gym. Strong WiFi and many international tv chanels. It has everything you need or want. Could be less expensive. I would stay again at a lower cost.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019

10/10 Excellent

Fenny, Malaysia, MY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly, nice and clean hotel. Will come back again when I visit Surabaya.
Stayed 1 night in Feb 2019

10/10 Excellent

Alexandra, Erkelenz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel! I would visit again! Very friendly and helpful stuff, clean rooms, good food.
Stayed 5 nights in Oct 2018

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valuable
Very affordable hotel which is really worth it. I get a good service and a delicious breakfast and yet I don’t have to pay so much for those! Water heater needs improvement, though. Hot water doesn’t flow steadily. But overall, I am a satisfied customer.
Stayed 1 night in Sep 2018

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good small budget friendly hotel
Cute hotel not too far from the airport. Room was small but the bed was super comfortable and the service was great. It's not the best area for walking around and getting stuff to eat etc

8/10 Good

Dian Adhitya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a good and friendly hotel.
Clean and cosy room, good breakfast and a nice pool (although small). However, high pillows, too-bright lighting above the washbasin and few gym equiments can be improved.
Stayed 2 nights in Dec 2017

10/10 Excellent

RA Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Its nice and clean hotel. Modern looks. Nice interior. Will be back again
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Checkin was fast and easy

8/10 Good

heru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort