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Hotel Santika Pandegiling Surabaya

3.0 star property

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Photo gallery for Hotel Santika Pandegiling Surabaya

Welcome to our hotel lobby, featuring a checkered floor and a large glass door leading outside.
Enjoy a formal dining experience in our restaurant, featuring elegant tables, comfortable seating, and a well-equipped kitchen.
Hotel Santika offers stunning views from its spacious balconies, surrounded by beautifully maintained gardens.
Two single beds with white linens, each flanked by a headboard and nightstand.
Conference room with a high ceiling, projection screen, table, and speaker.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • Gym
  • Room service
  • Parking included

Explore the area

Map
Jl. Pandegiling No. 45, Raya Darmo, Surabaya, East Java, 60264
  • Tunjungan Plaza
    ‪2 min drive‬
  • Surabaya Plaza Shopping Mall
    ‪2 min drive‬
  • Grand City Surabaya
    ‪3 min drive‬
  • Surabaya (SUB-Juanda)
    ‪20 min drive‬

Room options

View all photos for Executive Room

Executive Room | 1 bedroom, premium bedding, in-room safe, desk

Executive Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Executive Room, 1 King Bed

Deluxe Executive Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Executive Room, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Executive Room, 2 Single Beds

1 bedroom, premium bedding, in-room safe, desk

Deluxe Executive Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Enjoy a self-service dining experience with a variety of international dishes.

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (143)
$42 nightly
The price is $42 total
includes taxes & fees
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About this property

Hotel Santika Pandegiling Surabaya

3-star hotel in Surabaya Center
This hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and spa services.
Hotel Santika Pandegiling Surabaya offers 124 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include showers and slippers.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body wraps.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, spa services, and tour/ticket assistance. Complimentary self parking and valet parking are available on site.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Hotel Santika Pandegiling Surabaya has a restaurant on site.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 100,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Spa

  • Body wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Banquet hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 288000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 100000 per person
  • Rollaway bed fee: IDR 288000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Santika Pandegiling
Hotel Santika Pandegiling Surabaya
Pandegiling
Santika Pandegiling
Santika Pandegiling Surabaya
Hotel Santika Pandegiling Surabaya Java

Hotel Santika Pandegiling Surabaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 53 reviews
Rating 8 - Good. 22 out of 53 reviews
Rating 6 - Okay. 5 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Yuliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
waiter sneezing, not wearing mask
Stayed 7 nights in Oct 2023

8/10 Good

Masnor

Stayed 3 nights in Feb 2023

8/10 Good

Low Peng

Business traveler
Liked: Cleanliness, property conditions & facilities
My stay was ok not a great hotel but good for transit or a day stay The hotel dont serve food for lunch or dinner only breakfast
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast and room

Food is good and room is clean
Stayed 1 night in Feb 2020

2/10 Terrible

Novi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Worst Hotel

AC ga dingin, masuk hotel jm 6.30 sore smp tgg jm 9.30 malam bt tukang servicenya perbaiki tp sama juga ga dingin2, disuruh tgg lg 1-2 jam karena AC nya br bisa adem klo uda 1-2Jam (mana ada yg blh AC ky gini klo baru adem 1-2jam) pelayanannya buruk banget, tidak ada perkataan maaf dari pihak hotel, dibantal ada serangga lagi..bener2 nih hotel berbintang tp kualitas kaya losmen aj..Kapok nginep di hotel ini..Booking 4kamar, hny 1 kamar aj yg normal..yg tiganya masalah semua...
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Jancy

Liked: Cleanliness, property conditions & facilities, room comfort

Satisfactory

The stay was satisfactory - nothing that you can really fault in, but nothing exemplary stood out too. The water pressure from the shower head was minimal, which made me worry how to shampoo my hair. Luckily, the pressure from the rainshower was more decent. Bed was comfy enough and the rest of the room clean enough. Nothing to fault. Breakfast variety was lesser than the other Santika Premiere hotel we stayed in Malang. Much room for improvement overall, I guess.
Stayed 1 night in Aug 2019

10/10 Excellent

jimmy togar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient hotel

Good and clean hotel, comfort and having convenient room size. Wifi also good.
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent business at unbelievable prices

Very good staff and place is excellent. Lacking is swimming pool orelse you have all things in place. Just checkin and keep working with your business. Defiantly will come back l

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

Extra Guest parking so far to hotel front lobby

10/10 Excellent

Nalendra, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very recommended to stay in the heart of Surabaya.

The location is just perfect in the heart of Surabaya business district. Surprisingly, my room got upgraded into higher class. All the staff are very helpful and cheerful. The breakfast menu is fine, you can have local/traditional food & western food as well. The internet connection is fast, both in room and in lobby.

8/10 Good

ANDREW, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Internet Connection Good

Staffs are friendly. Food is good. Internet connection is good and running well.

10/10 Excellent

solo traveller, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice n comfie

excellent service. good location n so comfortable.

10/10 Excellent

Liliany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hospitality

Fairly good location if you have planned to take taxi anyway. Room is big and clean. Breakfast taste good. Service provided is superb.

6/10 Okay

Paul, Jakarta

Liked: Cleanliness

Ok

Ok hotel, very noisy ac that I turned off.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kong, Australia - NT - Darwin

Liked: Cleanliness, staff & service

8/10 Good

Kong

Liked: Cleanliness, staff & service
Facilities: No iron; Value: Affordable; Service: Respectful, Courteous;

10/10 Excellent

Wimas, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very nice. We love our room and the breakfast. However it is located very close to several mosques. We stayed there on the first day of Ramadhan, we could hear the chanting until 12 midnight, then it started again at 2:30 for a few hours. We didn't sleep enough that night.

6/10 Okay

Verified traveler

8/10 Good

P, Basel, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice in Surabaya, depending on room price

Overall enjoyed my one night stay due to the nice room and great staff. You get the typical Santika quality for your money.

8/10 Good

Yap ZX, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Overall hotel and rooms are nice and comfortable to stay. Breakfast with quite a lot of variety and taste good. Just that the location is not so good.