Garden Palace Hotel Surabaya

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Egyptian cotton sheets, premium bedding, down comforters
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Egyptian cotton sheets, premium bedding, down comforters
Egyptian cotton sheets, premium bedding, down comforters

Overview of Garden Palace Hotel Surabaya

Garden Palace Hotel Surabaya

4 out of 5

3.5/5 Good

Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
Jalan Yos Sudarso 11, Surabaya, East Java, 60271

Explore the area

  • Popular LocationSurabaya Plaza Shopping Mall3 min walk
  • Popular LocationSubmarine Monument (Monumen Kapal Selam)6 min walk
  • Popular LocationTunjungan Plaza12 min walk
  • AirportSurabaya (SUB-Juanda)18 min drive

About this area


Located in Surabaya, Garden Palace Hotel Surabaya is in the city center and near a train station. Mpu Tantular Museum and House of Sampoerna are cultural highlights, and some of the area's attractions include Surabaya Zoo and Suroboyo Carnival Night Market. Ciputra Waterpark and Dynasty Water World Gresik are also worth visiting.

What's nearby

  • Surabaya Plaza Shopping Mall - 3 min walk
  • Grahadi - 6 min walk
  • Submarine Monument (Monumen Kapal Selam) - 6 min walk
  • Joko Dolog Statue - 7 min walk
  • Tunjungan Plaza - 12 min walk

Getting around

  • Surabaya Gubeng Station - 16 min walk
  • Surabaya (SUB-Juanda) - 18 min drive


  • Green House – Restaurant offering international cuisine. Open 24 hours.
  • Ming Court – Restaurant offering Chinese cuisine. Serves breakfast, lunch, and dinner.
  • Vista Jazz – Bistro offering international cuisine. Serves dinner and light fare.
  • Curabhaya – Lobby lounge offering Indonesian cuisine. Serves dinner and light fare. Open 24 hours.
  • CAT Pajamas – Bar offering international cuisine. Serves light fare.

About this property

Garden Palace Hotel Surabaya

Along with 3 restaurants, this hotel has a nightclub and 2 bars/lounges. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite. All 360 soundproofed rooms feature free WiFi and memory foam beds. Thoughtful touches include pillow menus and slippers, and guests will also find 24-hour room service and Egyptian cotton sheets.
Garden Palace Hotel Surabaya offers 360 air-conditioned accommodations with safes and complimentary newspapers. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. This Surabaya hotel provides complimentary wireless Internet access.

Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a health club.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

*Savings based on Hot Rate™ hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.