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Cleo Walikota Surabaya

3.0 star property

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Photo gallery for Cleo Walikota Surabaya

Breakfast, lunch, dinner served; international cuisine
Exterior
View from property
In-room safe, desk, free WiFi, bed sheets
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Jl Walikota Mustajab No. 59, Surabaya, East Java, 60272
  • Surabaya Plaza Shopping Mall
    ‪7 min walk‬
  • Grand City Surabaya
    ‪8 min walk‬
  • Tunjungan Plaza
    ‪9 min walk‬
  • Surabaya (SUB-Juanda)
    ‪22 min drive‬

Room options

View all photos for Biz Twin (Business Twin)

Biz Twin (Business Twin) | In-room safe, desk, free WiFi, bed sheets

Biz Twin (Business Twin)

  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Biz Queen (Business Queen)

Biz Queen (Business Queen) | In-room safe, desk, free WiFi, bed sheets

Biz Queen (Business Queen)

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Hollywood (Superior Queen)

In-room safe, desk, free WiFi, bed sheets

Hollywood (Superior Queen)

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Biz Queen Room

In-room safe, desk, free WiFi, bed sheets

Biz Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Biz Twin Room

In-room safe, desk, free WiFi, bed sheets

Biz Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room 1 Double bed

In-room safe, desk, free WiFi, bed sheets

Standard Room 1 Double bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Cleo Walikota Surabaya

3-star hotel in Surabaya Center
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Cleo Walikota Surabaya offers 47 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Cleo Walikota Surabaya has designated areas for smoking.

The Origin - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Origin

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • Elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Property is also known as

Cleo Walikota Surabaya Hotel
Cleo Walikota Hotel
Cleo Walikota Surabaya
Cleo Walikota
Cleo Walikota Surabaya Java
Cleo Walikota Surabaya Hotel
Cleo Walikota Surabaya Surabaya
Cleo Walikota Surabaya Hotel Surabaya

Cleo Walikota Surabaya Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 19 reviews
Rating 8 - Good. 8 out of 19 reviews
Rating 6 - Okay. 6 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Yap

Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent
Stayed 3 nights in Sep 2023

10/10 Excellent

Masao, Bogor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Wall Paintings are unique. What I didn’t like was Lightings were not sufficient for my standard though, particularly on rooms at 1st floor. 5th floor 509 was pretty much ok lightings wise, but it would have been nicer if reading-torch was provided. Shower holders, both 103 and 509 need to be tightened . Suggestion : F&B needs to be functional.
Stayed 3 nights in Jun 2019

6/10 Okay

WILLY, TANGERANG

Liked: Staff & service

SMALL HOTEL

STAFF IS FRIENDLY AND HELPFUL. GOOD LOCATION. SMALL ROOM. LITTLE PARKING SPACE. LOCATED ON A BUSY STREET. FEEL NOISY AT NIGHT
Stayed 1 night in Apr 2018

8/10 Good

sugiharto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD

VERY NICE N CHEAP
Stayed 1 night in Sep 2017

10/10 Excellent

gtl, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Service is top-notch and the double singles room was clean and cosy.

6/10 Okay

Verified traveler

the price is affordable

stayed in the hotel for a business trip, was just OK. price was affordable.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Mdm X.

Disliked: Cleanliness, property conditions & facilities

Location is good. Rate is good.

Need to bring hair dryer, adapter etc. No Iron at hotel. Cost performance is good.

8/10 Good

laura, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean budget hotel near town

I stayed for 6 days in the hotel. It is clean, very clean. Staff is extremely friendly, and addressed me by name! Breakfast in the morning is not fanciful but sufficient. I will stay here if I come back to Surabaya>

8/10 Good

Soon Foh, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place. Quiet Place. Less than 1km away malls

Love it.

6/10 Okay

Taka, Japan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
部屋は綺麗で良かったが、シャワー室とシャワーカーテンがカビていたので、そういった所まで綺麗だったら良かった。
Stayed 3 nights in Jan 2020

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 5 nights in Sep 2019

8/10 Good

RAHMAT ZULIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel nyaman dengan harga bersahabat

Lokasi cukup strategis

6/10 Okay

paul, taiwan

靠近市區的飯店

就在市中心 如果你是要求ㄧ個睡覺的地方那這裡有床有浴室 但如果你要求較好的睡眠品質，這裡不太符合，因為實在太吵了

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Tempat parkir susah dan sedikit sekali,security tdk ada, bell boy tdk ada, kamar lantai 1 tdk ada jendelanya dan berisik sebelah2nya, tv hny stasiun lokal dan gambar hampir semuanya jelek,pelayanan jelek sekali kapok dan menyesal nginap disini, sy heran knp bs dpt penilaian yg tinggi sekali bagi saya

6/10 Okay

Michel

Disliked: Cleanliness

2 nuits au cleo walikota

Chambre petite, une seule petite fenêtre dans la salle de bain...mais qui donne sur un couloir... Quelques toiles d'araignée dans la salle de bain. Proche de l'office de tourisme (à pied), plusieurs restos warungs à proximité immédiate. Globalement correct, sans plus.

10/10 Excellent

KUK, TY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

시청과 가장 가까운 호텔

아주 편안한 여행이 될수 있도록 도움을 많이 주었습니다. 공항에서 약 30분 에서 50분정도 걸리는 거리 시청과 가장 가깝고 편의점, 유명한 음식점과 가장 가까운 호텔 가장 저렴하면서도 가벼운 여행을 하기에는 지내기 편안한 호텔입니다.

10/10 Excellent

KUK, TY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

수바라야 시청과 그리고 그랜드 시티와 가장 가까운 호텔

처음 수라바야를 방문하면서 걱정이 많았습니다. 모기와 잠자리 치안 상태 등으로 말입니다. 하지만 숙소에 도착하고 그런 걱정이 사라졌습니다. 이 호텔을 경우 다소 좁은 느낌이 들긴 했지만 시설도 깨끗하고 직원들도 모두 친절했습니다. 시청이 바로 옆에 있어 치안은 걱정하지 않아도 됬습니다. 그리고 대형 소핑몰인 그랜드 시티와는 도보로 5분도 걸리지 않아서 좋았습니다. 또한 3분거리의 편의점과 수라바야에서 유명한 음식점(소고기 꼬치 : 사때)이 3분거리에 있어서 너무 좋았습니다. 공항에서는 택시로 약 30분에서 40분정도 걸린것 같습니다.

8/10 Good

Wei-hung, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities

舒服安心的房間

位於市中心卻又不會太吵雜，房間乾淨整潔。但建議不要住在一樓，離櫃檯太近會吵