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The Grand Hotel

3.5 star property

Choose dates to view prices

Photo gallery for The Grand Hotel

View from room
Minibar, in-room safe, desk, iron/ironing board
City shuttle
Coffee/tea maker
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Room service
  • Bar
  • Housekeeping
  • Pool
  • Pet friendly

Explore the area

Map
865 W El Camino Real, Sunnyvale, CA, 94087
  • Historic Murphy Avenue
    ‪19 min walk‬
  • El Camino Hospital
    ‪5 min drive‬
  • Mountain View Center for the Performing Arts
    ‪5 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪20 min drive‬

Room options

View all photos for Villa, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Annex

Minibar, in-room safe, desk, iron/ironing board

Deluxe Queen Annex

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Accessible

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds

8.4 out of 10
Very good
(15 reviews)
  • 650 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Jetted Tub

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 415 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(41 reviews)
  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible

9.8 out of 10
Exceptional
(7 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Pet-Friendly

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds, Pet-Friendly

10.0 out of 10
Exceptional
(2 reviews)
  • 650 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Jetted Tub

8.8 out of 10
Excellent
(5 reviews)
  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Maple Tree Inn

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, (1896)
The price is $168
per night
includes taxes & fees
Feb 27 - Feb 28
Maple Tree Inn

About this property

The Grand Hotel

3.5-star hotel in Sunnyvale West
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.
The Grand Hotel offers 104 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The Grand Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site.

The Grand Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
The Grand Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 9:00 AM to 8:00 PM
A car is not required for transportation to and from this property

Property is also known as

Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale

The Grand Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 599 out of 1068 reviews
Rating 8 - Good. 235 out of 1068 reviews
Rating 6 - Okay. 106 out of 1068 reviews
Rating 4 - Poor. 66 out of 1068 reviews
Rating 2 - Terrible. 62 out of 1068 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Feng

Stayed 7 nights in Aug 2024

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Great location. Room large and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room! Friendly staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Stayed 1 night in Sep 2024

6/10 Okay

Natalie

Business traveler, Traveled with family
Liked: Amenities
Disliked: Cleanliness
This is a 2-star hotel that tries to portray itself as luxury. Just a few things we disliked...the floors and walls were dirty, the water pressure in the shower was very low. The hotel is broken up into 4 or so different buildings, some of which are in the back and felt kind of unsafe and dark in the surrounding area. The staff was nice enough. It certainly wasn't the worst place I've stayed, but I wouldn't stay here again. Overall I'd say to others to not be deceived by the pictures you see online.
Stayed 2 nights in Nov 2024

8/10 Good

yuka, Honolulu

Stayed 2 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot water was tepid, lukewarm at night and in the morning. No VIP benefit received. Staff was friendly. Breakfast was sparse. Put more money into breakfast instead of happy hour.
Stayed 1 night in Nov 2024

10/10 Excellent

Pierre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favorites when visiting the Bay Area.
Stayed 1 night in Nov 2024

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient for my needs.
Stayed 1 night in Oct 2024

10/10 Excellent

Brittney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Masahiro

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Melisa

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2024

10/10 Excellent

Clara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alonzo

Stayed 5 nights in Oct 2024

10/10 Excellent

Cleona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel!
Stayed 1 night in Oct 2024

4/10 Poor

Elsa

Business traveler
Disliked: Cleanliness, staff & service
Review
The room nor the bed were not done every day. Very limited breakfast with plastic cuttlery.
Stayed 7 nights in Oct 2024

10/10 Excellent

JIA

Stayed 3 nights in Oct 2024

8/10 Good

Cane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was scared after booking and reading google reviews. Can honestly say this place blew me away. Our family rented 3 rooms and the rooms were spotless. Fresh smells. No idea what the bad reviews were all about. Would stay here again.
Stayed 1 night in Oct 2024

8/10 Good

Vatsala

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 1 night in Oct 2024

6/10 Okay

Louis

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Breakfast was more like a snack and they didnt replace items as they ran out of the little they did offer Other then the dismal excuse for breakfast liked the room
Stayed 3 nights in Oct 2024

8/10 Good

jeannette

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Their housekeeping staff should check the levels of the shampoo, conditioner, and body wash in each shower every day. I was without body wash and shampoo Which I found out after I went running so sweaty and nobody wash or shampoo does not make a guest happy.
Stayed 2 nights in Oct 2024

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shockingly dirty rooms. Leaking toilet with strong poo smell from sewer line. No soap whatever so ever in bathroom. Horrible cold, non-fresh breakfast food. This hotel is a disaster in SV
Stayed 3 nights in Oct 2024

8/10 Good

Valerie

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Sierra

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024