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The Grand Hotel

3.5 star property

Choose dates to view prices

Photo gallery for The Grand Hotel

View from room
City shuttle
Lobby
Minibar, in-room safe, desk, iron/ironing board
Coffee/tea maker

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service

Explore the area

Map
865 W El Camino Real, Sunnyvale, CA, 94087
  • El Camino Hospital
    ‪5 min drive‬
  • Shoreline Amphitheatre
    ‪9 min drive‬
  • Googleplex
    ‪9 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪20 min drive‬

Room options

View all photos for Villa, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

View from room

Suite, 1 King Bed, Accessible

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Annex

Minibar, in-room safe, desk, iron/ironing board

Deluxe Queen Annex

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Accessible

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds

Coffee/tea maker

Villa, 2 Queen Beds

  • 650 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Jetted Tub

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Jetted Tub

  • 415 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Room service - dining

Deluxe Room, 1 King Bed

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Pet-Friendly

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds, Pet-Friendly

  • 650 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub

Room service - dining

Room, 1 King Bed, Jetted Tub

  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

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  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, (1951)
The price is $168
per night
includes taxes & fees
May 22 - May 23
Maple Tree Inn

About this property

The Grand Hotel

3.5-star hotel in Sunnyvale West
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.
The Grand Hotel offers 104 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The Grand Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site.

The Grand Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
The Grand Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 9:00 AM to 8:00 PM
A car is not required for transportation to and from this property

Property is also known as

Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale

The Grand Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 566 out of 1045 reviews
Rating 8 - Good. 235 out of 1045 reviews
Rating 6 - Okay. 113 out of 1045 reviews
Rating 4 - Poor. 71 out of 1045 reviews
Rating 2 - Terrible. 60 out of 1045 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aleisha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Mayra

Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Spacious

Very spacious, two wash hand basin in bathroom with separate shower and tub. Free/ Complimentary happy hour. Very clean and friendly staff. The name Grand Hotel supersedes the premises.
Stayed 1 night in Jan 2025

8/10 Good

Mickey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

RANDAL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Shirley

Traveled with family
Liked: Cleanliness, property conditions & facilities

Corporate and manager do not respond to complaints

We have stayed in this hotel for numerous occasions. I must say the last experience left a bitter taste in my mouth. Someone hosted a party next to us and kept us all home most of the night. I am rethinking to ever stay there again. Asked for compensation, sent numerous emails, no response.
Stayed 2 nights in Dec 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property before. It was adequate, but we had two of us booked and were offered only one washcloth in the bathroom upon arrival
Stayed 1 night in Jan 2025

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

mickey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Mickey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Mickey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Roya

Business traveler
Liked: Cleanliness
Disliked: Amenities
.
Stayed 4 nights in Nov 2024

8/10 Good

SYDNEY, AUSTIN

Stayed 2 nights in Sep 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

8/10 Good

Mickey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly fine, minimalist hotel. Very cleanly, felt safe. Furniture is dated, rooms were unimaginative, and bed a little squishy for my liking, but overall a fine value.
Stayed 2 nights in Jan 2025

8/10 Good

Mickey

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

hema

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special
Stayed 2 nights in Jan 2025

10/10 Excellent

Bowen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay, will stay again!!!
Stayed 2 nights in Jan 2025

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good value for the money. Lots of little extra thing's made for a very pleasant stay. The only problem was I brought my swim trunks but the pool was not heated, not a deal breaker.
Stayed 2 nights in Jan 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mona at the front desk was wonderful, went above and beyond to make our stay as comfortable as possible.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Saminathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and would not hesitate to visit again
Stayed 2 nights in Dec 2024

4/10 Poor

Vikram

Traveled with family
Disliked: Property conditions & facilities
Room has smell and there was machine continuously noise
Stayed 1 night in Dec 2024

10/10 Excellent

Tonya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice room, friendly staff. Happy Hour. I'd stay here again.
Stayed 1 night in Jan 2025