The Jerai Hotel Sungai Petani

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Jerai Hotel Sungai Petani

Reception
Superior Room | Desk, iron/ironing board, free WiFi, wheelchair access
Outdoor pool
Front of property
Room | Living room | Flat-screen TV

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Room service
  • Laundry
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
427, Jalan Kolam Air, Sungai Petani, Kedah, 08000
  • Sungai Petani Clock Tower
    13 min walk
  • Sungai Petani Golf Club
    13 min walk
  • Central Square
    2 min drive
  • Penang (PEN-Penang Intl.)
    62 min drive

Room options

Double Room

  • Sleeps 2
  • 1 Queen Bed

Superior Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

The Jerai Hotel Sungai Petani

3-star Sungai Petani hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a snack bar/deli and a business center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a children's pool, concierge services, and dry cleaning.
The Jerai Hotel Sungai Petani offers 114 accommodations with complimentary newspapers and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
The Jerai Hotel Sungai Petani features an outdoor pool and a children's pool. The hotel offers a snack bar/deli. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

Business amenities at this 3-star property consist of a business center, 4 meeting rooms, and limo/town car service. This business-friendly hotel also offers barbecue grills, a vending machine, and concierge services. Complimentary self parking is available on site.

The Jerai Hotel Sungai Petani is a smoke-free property.

A complimentary manager's reception is offered each day.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Sungai Petani Inn
Jerai Hotel Sungai Petani
Jerai Hotel
Jerai Sungai Petani
The Jerai Sungai Petani
The Jerai Hotel Sungai Petani Hotel
The Jerai Hotel Sungai Petani Sungai Petani
The Jerai Hotel Sungai Petani Hotel Sungai Petani

The Jerai Hotel Sungai Petani Reviews

Reviews

6.8
Rating 10 - Excellent. 7 out of 28 reviews" "
Rating 8 - Good. 6 out of 28 reviews" "
Rating 6 - Okay. 9 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 5 out of 28 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Cyril

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel
I can’t even find the words to describe how terrible this Hotel Jerai is ..!!! THE ROOMS AND THE BATHROOM ARE FILTHY.. THE SINK DRAINAGE PIPE LEAKS.. ! THE REST OF THE HOTEL IS A DISASTER ZONE ..!
Stayed 1 night in Sep 2024

8/10 Good

Kunasakaran Vellu

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient as it is located in the heart of town,within easy reach of restaurants.Whenever necessay staff were very helpful,bearing in mind it was the fasting month
Stayed 1 night in Apr 2023

10/10 Excellent

Arunagiri

Stayed 1 night in Apr 2022

10/10 Excellent

Zaihiri

Stayed 1 night in Mar 2022

10/10 Excellent

Siti Salwa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Selesa Sangat
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool is ok
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Hotel needs refurbishment but offers good value. Ample parking spaces, decent breakfast by the pool.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 1 night in Aug 2018

6/10 Okay

Bin Syed Ali

Short business stay
Fairly good size room Limited choice for breakfast Wifi good Easy parking
Stayed 2 nights in Jul 2018

2/10 Terrible

Hazman, kuala lumpur

Disliked: Staff & service, property conditions & facilities, room comfort
Need further improvement
Difficult to iron clothes as there are very limited. Outside were locked and difficult to iron clotes. Toilet facilities very poor and wardrobe was broken
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cleanliness to be improved
Cleanliness to be improved, room is not properly cleaned, with hair and dust. Flies is around the breakfast.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

2/10 Terrible

Mathiyarasu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel.
The worst hotel I have seen.. Very bad experience.. The room is more worst.. I was there only for one and half hour and m out.. Too dust and smelly.. Not worth it on ur site these kind of hotels. Wasted money on these one.. Feel very sad.. Please remove these kind of hotels from your site. Thanks you..

2/10 Terrible

SIANG, Arlington, Texas, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away, only good thing is the working AC
Stayed for one night only as my brother's house is full. Service is poor, never been greeted even at lobby or in the restaurant to eat. Breakfast time, we literally get to the table on our own and basically got our food and drinks without being greeted or approached by any wait staff who seems busy talking and we felt very unwelcome. Surface parking is convenient but would have felt safer if there are security personnel around especially at night. Location is ok, about one minute drive to downtown. Bedroom is old with ceiling stains, torn carpets, bathroom seems like stained with mold, years past update, could only get warm but not hot shower. I would definitely look for a better place to stay next time around.

10/10 Excellent

hasruzairin, penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Good for family vacation due to swimming pool can use for muslim family.

8/10 Good

Sukhairi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jacinta, Kuala Lumpur

Liked: Staff & service, room comfort
Value for money
Value for money especially the breakfast. Only spoiler were the complimentary coffee in the room "horrible" taste.

6/10 Okay

NORHAYATI, Perak, Malaysia

Liked: Room comfort
Overall ok.
The deluxe room was big enough and comfortable. The hotel should have enough ramp for wheel chair user. Fridge in the room was not functioning.

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old building ... not clean ... very high price ...
Stayed 2 nights in May 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Tempahan tidak menepati keadaan sebenar