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Sun City Hotel and Casino

4.0 star property

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Photo gallery for Sun City Hotel and Casino

Property grounds
Water park
Front of property
0B | Minibar, in-room safe, desk, blackout drapes
Waterslide

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Room service
  • Hot Tub
  • 24/7 front desk
  • Spa

Explore the area

Map
Sun City Resort, Moses Kotane, North West, 0316
  • Sun City Casino
    ‪1 min walk‬
  • The Gary Player Golf Course
    ‪3 min walk‬
  • Steam Train Rides Stimela
    ‪4 min walk‬
  • Pilanesberg (NTY-Sun City)
    ‪13 min drive‬

Room options

View all photos for Superior Luxury Room

Minibar, in-room safe, desk, blackout drapes

Superior Luxury Room

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Paraplegic Room

Minibar, in-room safe, desk, blackout drapes

Luxury Paraplegic Room

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Luxury Family Room

Minibar, in-room safe, desk, blackout drapes

Superior Luxury Family Room

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Twin Room

Minibar, in-room safe, desk, blackout drapes

Luxury Twin Room

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Ground Floor Superior Luxury Family Room

Minibar, in-room safe, desk, blackout drapes

Ground Floor Superior Luxury Family Room

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Family Room

Minibar, in-room safe, desk, blackout drapes

Luxury Family Room

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ground Floor Superior Luxury Room

Minibar, in-room safe, desk, blackout drapes

Ground Floor Superior Luxury Room

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Luxury Suite

Minibar, in-room safe, desk, blackout drapes

Superior Luxury Suite

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Sun City Hotel and Casino

4-star Moses Kotane hotel with casino, connected to the convention center
Along with 5 restaurants, this hotel has a full-service spa and a golf course. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free casino shuttle. Additionally, a casino, free water park access, and an outdoor pool are onsite.
Sun City Hotel and Casino offers 340 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Guests can experience the thrill of a safari, and enjoy recreation facilities including a golf course, 2 outdoor tennis courts, and a health club. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Gary Player Health Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Sun City Hotel and Casino features a golf course and a complimentary water park. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This family-friendly hotel also offers a casino, an outdoor pool, and a children's pool. Guests can use the outdoor pool and health club at a partner property. Onsite self parking and valet parking are complimentary.

Sun City Hotel and Casino has designated areas for smoking.

Sun Terrace - Overlooking the pool and garden, this restaurant specializes in local cuisine and serves breakfast and dinner.
The Raj - This restaurant specializes in Indian cuisine and serves lunch and dinner. Open daily.
Legends - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Ying Tao Asian Kitchen - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Mugg & Bean - This coffee shop specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free casino shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Legends
  • Mugg & Bean
  • Sun Terrace
  • The Raj
  • Ying Tao Asian Kitchen

Things to do

  • 2 outdoor tennis courts
  • 36-hole golf course
  • 51 gaming tables
  • 700 slot machines
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Casino
  • Children's club
  • Children's pool
  • Ecotours
  • Free water park
  • Full-service spa
  • Game drive
  • Game viewing
  • Golf lessons
  • Health club
  • Lazy river
  • Mini golf
  • Motor boating
  • Nightclub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Racquetball/squash
  • Safari
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Spa tub
  • Steam room
  • Stereo
  • Tennis lessons
  • Volleyball
  • Water skiing
  • Waterslide
  • Ziplining

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 1979
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 1977/071333/06

We should mention

Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hotel Sun City
Sun City
The Hotel Sun City
Soho Hotel Casino Sun City Resort
Soho Hotel Resort
Soho Casino Sun City
The Sun City Hotel
Soho Hotel Casino at Sun City Resort
Sun City Hotel Casino

Sun City Hotel and Casino Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 37 out of 132 reviews
Rating 8 - Good. 47 out of 132 reviews
Rating 6 - Okay. 33 out of 132 reviews
Rating 4 - Poor. 8 out of 132 reviews
Rating 2 - Terrible. 7 out of 132 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff not very helpful. The cleaners were good most days.
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel and location. Pool could have been cleaner.
Stayed 1 night in Oct 2024

6/10 Okay

Jane

Liked: Staff & service
Rooms were very very noisy and you could here the room next doors conversation
Stayed 3 nights in Sep 2024

10/10 Excellent

anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Sun City Casino Hotel in late August (still winter in South Africa) On 2 days we had temperature in the 30 degrees, 2 days had temperatures in the mid 20s and one where the temperature was high teens. You were allowed to use the pools at the adjacent hotels as well as the waterpark but not the Palace hotel. All the pools were not heated * including the Lazy river at the Valley of the waves so make sure you go there on a hot day. *Apart from a tiny part of the pool in Cascades which was warm! The Casino was a central location and was the centre of the night life for the area (Particularly at the weekends when there was a nightclub on site) During our stay there was some renovation work being carried out on the property but we were given an upgrade to a quieter room, which was good of them. The overall service was really good and breakfast was extensive with anything you would wish for on a buffet-style basis. We did use the Casino on one night and had to get a card to use it but, it was free and didn't take long you just needed a passport for identification. The hotel was quite quiet during the week but livened up at weekends. On site were a number of reasonably priced restaurants, Legends was our favourite as it had live music and you could have a dance too. The Maze is worth a visit and there are lots of activities to do from the hotel. We did a game drive, an escape room and a segway tour to the crocodile pit. All these activities were excellent.
Stayed 5 nights in Aug 2024

8/10 Good

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would of been nice if the pool was heated, it was freezing
Stayed 3 nights in May 2024

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay @ Sun City
Thoroughly enjoyed my stay at Sun City. Staff were very professional and helpful. Food was excellent and lots of activities to do. We will definitely visit again for longer next time.
Stayed 1 night in May 2024

8/10 Good

Homero

Overall positive experience although in some aspects bit over priced.
Stayed 2 nights in Mar 2024

6/10 Okay

Martin

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The entire hotel requires a face lift. Lack of staff as well. When trying to get issues sorted at reception and ordering food and drinks by the pool. We got loved 3 times for our room. 1st room has Ants in it, 2nd room was an accessibility room. And we finally got issued a room that was suitable.
Stayed 12 nights in Jan 2024

8/10 Good

Gareth

Stayed 2 nights in Jan 2024

6/10 Okay

Mutale

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

hector

Disliked: Property conditions & facilities
Suncity Hotel has a million potential , i feel it is too expensive( booked at expedia) the place needs lots of housekeeping/maintenance and it is a pitty because the infrastructure is there !
Stayed 3 nights in Dec 2023

8/10 Good

Naomie

Traveled with partner
Friendly staff and efficient service but the infrastructure ageing.
Stayed 3 nights in Nov 2023

10/10 Excellent

Winston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional. I arrived in Johannesburg at 0400hrs. Arrived at the Hotel at 0800hrs. The manager was brilliant in allowing a very early check in by 0830 hours. Normal check in time is 1400hrs. We really appreciated the early check in as we had been travelling all day. Breakfast was absolutely brilliant.

8/10 Good

Abdulmonem

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was nice hotel
Stayed 2 nights in Jul 2023

10/10 Excellent

Ilan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sun city is always great. Lots of entertainment for the family, generally clean. Only critique would be that the elevators were old and had buttons missing (main hotel)
Stayed 2 nights in Jul 2023

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 2 nights in Jun 2023

10/10 Excellent

Laine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

6/10 Okay

Michelle

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Had a great stay, very relaxing and rooms clean and well presented, but overall the resort is starting to look tired and not well maintained - swimming pools were dirty, filters blocked etc, no resort maps available anywhere so difficult to find our way around, draught taps in casino bars not working, ashtrays in casino not cleaned despite it not being very busy, tiles in restaurant broken and chipped not being repaired, water leak from ceiling so wet towels laid out on the floor, hotel lift not working, aviary a sorry state (hotel manager and concierge didn't even know what an aviary is let alone where it is!), tennis courts in need of resurfacing....lots of things that on their own not such an issue but combined don't paint a great picture. On the plus side, staff were friendly and helpful where they could be. Still, disappointing for a hotel that claims to be a 4 star hotel.
Stayed 1 night in Mar 2023

4/10 Poor

Trevor

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Valley of waves was under maintenance, no waves and was not informed of this. Still waiting for someone to come replace the safe after having them try twice to fix it, so no safe to lock valuables. No WiFi and complained multiple times and even spoke to the IT team that asked me to wait in the room and had no one show, then left my number for them to call me or I would even go to the office. Still waiting for the call, had no WiFi for the trip. Toilet did not flush properly and drains for basin and bath took ages to drain. Sliding door did not lock and just had a little catch and the screws were not tight. There was a door in the room that linked to the next room, it would vibrate each time the people next door moved past it and you could here all their business and activities. The staff are very friendly , sad about the services and lack of maintenance. No WiFi , no waves at the valley of waves, no safe, sliding door not locking , noisy room, no maintenance……
Stayed 5 nights in Mar 2023

6/10 Okay

Russell

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Our room was lovely, kept clean and acceptable. We found the outdoor areas needing some upgrades or redoing. The pool needs attention, the shell of the pool looks shabby, needs to be replaced.
Stayed 4 nights in Feb 2023

10/10 Excellent

Derek

Stayed 4 nights in Feb 2023

8/10 Good

steven

Traveled with partner
Disliked: Staff & service
The property is a bit tired. Lift not working. Staff using the only lift to go one floor leaving guests to wait when going up 5 floors.
Stayed 2 nights in Jan 2023

10/10 Excellent

Carlos

Stayed 3 nights in Dec 2022

10/10 Excellent

Dikshant

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay