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Tru by Hilton Sumter

2.5 star property

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Photo gallery for Tru by Hilton Sumter

Lobby
Room, 1 King Bed, Accessible, Bathtub | In-room safe, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Lobby
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet friendly
  • Laundry
  • Housekeeping

Explore the area

Map
2607 Broad Street, Sumter, SC, 29150
  • Sumter Mall
    ‪3 min drive‬
  • Palmetto Tennis Center
    ‪5 min drive‬
  • Swan Lake Iris Gardens
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(15 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Hyatt Place Sumter / Downtown

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, (780)
The price is $174
per night
$193 total
includes taxes & fees
Apr 18 - Apr 19
Hyatt Place Sumter / Downtown

About this property

Tru by Hilton Sumter

Sumter hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Tru by Hilton Sumter offers 92 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with premium cable channels.

This Sumter hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru by Hilton Sumter features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a business center. This Sumter hotel also offers coffee/tea in a common area, laundry facilities, and a front-desk safe. Complimentary self parking is available on site, along with a car charging station.

Tru by Hilton Sumter has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Sumter Hotel
Tru Hilton Sumter
Tru by Hilton Sumter Hotel
Tru by Hilton Sumter Sumter
Tru by Hilton Sumter Hotel Sumter

Tru by Hilton Sumter Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 397 out of 614 reviews
Rating 8 - Good. 129 out of 614 reviews
Rating 6 - Okay. 43 out of 614 reviews
Rating 4 - Poor. 27 out of 614 reviews
Rating 2 - Terrible. 18 out of 614 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is so nice the installations are so clean and the breakfast bar it’s delicious
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark, Greenville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!!.
Stayed 3 nights in Dec 2024

2/10 Terrible

denise

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

DLG

Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Kamaria

Liked: Cleanliness, staff & service, property conditions & facilities
Slightly above Average
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed coffee maker in room
Stayed 2 nights in Dec 2024

8/10 Good

Bruce, Swansea

Stayed 1 night in Dec 2024

10/10 Excellent

Beth

Stayed 1 night in Dec 2024

2/10 Terrible

Devon

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
**Bed bugs beware** checked in around 7pm bed bugs found in first room and 3rd room.. Front cleck was nice and changed our room . 2nd room was not clean or done by staff, sheets on floor towels all over, wet spots, soda cans ,food etc looks as if not ready. We then was provided 3rd room which we found another bed bug crawling at this point we wentk downstairs and ask for a refund since we paid through expedia was told by district manager that the sent message to expedia and we had to await 24 hours for a response. We were traveling from Florida and had to find another hotel that night due to this.
Stayed 1 night in Dec 2024

10/10 Excellent

jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Stayed 1 night in Dec 2024

10/10 Excellent

Sally

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Way over priced
The breakfast was nasty. Running Microwave eggs, greasy sausage literally sitting in grease. Both pancake machines were down. Said the Orange Juice was out but the other 3 juice options were basically water. For the cost of the room the breakfast was horrible. The staff was nice the rooms were clean, the bed’s uncomfortable but clean.
Stayed 1 night in Dec 2024

4/10 Poor

Anupam

Traveled with family
Surfaces were not clean. The sticky residue leftover by previous guests were not wiped from sny surface. Found residue on all tables, top of the refrigerator and top of the plastic shelf. Front desk tlod me that there are no microwaves in the room. However room had one.
Stayed 1 night in Nov 2024

10/10 Excellent

Bruno

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, clean, smelled good.
Stayed 1 night in Nov 2024

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property
Stayed 1 night in Nov 2024

8/10 Good

Latanya

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Nov 2024

6/10 Okay

ASHLEY

Liked: Staff & service
Sadly not what I was expecting
The minute we walked into our room, my Husband bashed his knee very very bad on the end of the bed because it stuck out a few inches from the mattress, it was a black frame making it hard to see and the rooms are so tiny that the walk-way/path to get by the bed is sooo narrow. He could barely walk the whole trip because he was in so much pain. The breakfast was horrible and the room was not very clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing and the room was very clean, I highly recommend.
Stayed 1 night in Nov 2024

8/10 Good

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Richard

Traveled with partner
Liked: Staff & service, property conditions & facilities
The rooms are rather small but they were nice. The staff was excellent and the snack bar available all the time was nice. Very nice facilities.
Stayed 2 nights in Nov 2024