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Hyatt Place Sumter / Downtown

3.0 star property

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Photo gallery for Hyatt Place Sumter / Downtown

Lobby
Meeting facility
Lobby
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet friendly
  • Gym
  • Housekeeping

Explore the area

Map
18 N Main St, Sumter, SC, 29150
  • Sumter City Hall
    ‪2 min walk‬
  • Prisma Health Toumey Hospital
    ‪4 min walk‬
  • Sumter County Library
    ‪5 min walk‬
  • Sumter, SC (SUM-Sumter Municipal)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (Specialty)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(35 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, Multiple Beds

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, Multiple Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Ada W/ Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Accessible (Ada W/ Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Specialty)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, Multiple Beds (Specialty)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, Multiple Beds (High Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Tru by Hilton Sumter

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (606)
The price is $155
per night
$172 total
includes taxes & fees
Mar 17 - Mar 18
Tru by Hilton Sumter

About this property

Hyatt Place Sumter / Downtown

3-star Sumter hotel walkable to O'Donnell House
A 24-hour fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a seasonal outdoor pool.
Hyatt Place Sumter / Downtown offers 93 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Place Sumter / Downtown features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 1679 square feet (156 square meters) include conference space. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a convenience store. Onsite self parking is complimentary.

Hyatt Place Sumter / Downtown is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Coffee To Cocktails Bar - Onsite bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Coffee To Cocktails Bar

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,679 square feet of conference space
  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September

Property is also known as

Hyatt Place Sumter Downtown Hotel
Hyatt Place Sumter Downtown
Hyatt Place Sumter Sumter
Hyatt Place Sumter / Downtown Hotel
Hyatt Place Sumter / Downtown Sumter
Hyatt Place Sumter / Downtown Hotel Sumter

Hyatt Place Sumter / Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 545 out of 763 reviews
Rating 8 - Good. 136 out of 763 reviews
Rating 6 - Okay. 44 out of 763 reviews
Rating 4 - Poor. 19 out of 763 reviews
Rating 2 - Terrible. 19 out of 763 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, very spacious and the bathroom was really nice as well!
Stayed 2 nights in Nov 2024

10/10 Excellent

Nikeya

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and convenient to shops and restaurants
Stayed 1 night in Nov 2024

10/10 Excellent

Errol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always reliable
Arrival to departure reliably clean, comfortable, and pet friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

DAVID

Liked: Amenities
Great restaurant next to it liked downtown area
Stayed 1 night in Nov 2024

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessaca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Sumter!!
Stayed 1 night in Nov 2024

10/10 Excellent

Cameria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Will stay again!
Stayed 1 night in Nov 2024

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was on point including customer service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jamesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful and the staff was very friendly. The room was nice and cozy. No complaints.
Stayed 1 night in Nov 2024

10/10 Excellent

Bertram

Stayed 1 night in Oct 2024

6/10 Okay

LaVonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and spacious. The bed was comfortable. My only complaint is the HVAC system which was noisy. It took a while to tune out the sound so we could sleep. I would advise the hotel to fix it in Room 201 since that's the room we stayed in. Otherwise, it's a great hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service and friendly staff
Stayed 1 night in Oct 2024

2/10 Terrible

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The facility was fine. My problem was with the staff. My girlfriend and I had one room booked through Expedia. My Girlfriends parents were in a second room booked directly with the hotel and provided their card for payment. The person who checked us in confused the reservation of the two rooms. A day after checkout I realized that I was charged for both rooms. I called the hotel to ask for a correction in the bill and was denied My Girlfriend called the hotel and was able to get the charges corrected. I am glad my Girlfriend was able to get this resolved but I was quite dissappointed with the way I the staff refused to work with me on this.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cooper

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tonella

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bath area was handicapped accessible and location was safe and efficient
Stayed 2 nights in Oct 2024

2/10 Terrible

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

henry

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Oct 2024

4/10 Poor

mz

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The location of the hotel was excellent, especially with Oktoberfest happening during our stay. The front desk staff were friendly and helpful during check-in. We appreciated the daily hot breakfast with a variety of options. However, the hallways had an unpleasant sewage odor, which was off-putting. In our room, the bathroom wasn't up to standard; there was hair on the ceiling, and the interior door was dirty. The walls next to the bed were also stained. Additionally, the refrigerator didn't work properly, as it failed to keep our beverages cold.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Stayed 1 night in Sep 2024