Holiday Inn Express Sumter, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Sumter, an IHG Hotel

Desk, iron/ironing board, free cribs/infant beds, free WiFi
Exterior
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Exterior
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2490 Broad St, Sumter, SC, 29150-1858
  • Sumter Mall
    ‪3 min drive‬
  • Palmetto Park
    ‪3 min drive‬
  • Palmetto Tennis Center
    ‪5 min drive‬
  • Sumter, SC (SUM-Sumter Municipal)
    ‪8 min drive‬

Room options

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • 396 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Additional Living Area)

  • 396 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Sumter, an IHG Hotel

Sumter hotel close to Sumter Mall
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express Sumter, an IHG Hotel offers 79 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 27-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sumter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Holiday Inn Express Sumter, an IHG Hotel features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Sumter
Holiday Inn Express Sumter
Holiday Inn Express - Sumter Hotel Sumter
Holiday Inn Express Sumter Hotel
Holiday Inn Sumter
Sumter Holiday Inn

Holiday Inn Express Sumter, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 359 out of 628 reviews" "
Rating 8 - Good. 178 out of 628 reviews" "
Rating 6 - Okay. 57 out of 628 reviews" "
Rating 4 - Poor. 20 out of 628 reviews" "
Rating 2 - Terrible. 14 out of 628 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Oct 2024

8/10 Good

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient!
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly and check in was quick. Cleanliness not the best. Tub was dirty and had nonskid pad in tub that was halfway pull up, showing dirt underneath. Area around window was mildewed
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Serah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Stayed 1 night in Sep 2024

6/10 Okay

Jasmine

Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Traveled with partner
Liked: Staff & service
Very noisy. Smelled. Tub was dingy. Liked the remote blinds.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the up keep of the property, and the friendly employees
Stayed 1 night in Sep 2024

10/10 Excellent

Phyllis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good as usual when staying at Holiday Inn. Jordan, our check-in person was friendly, efficient, and ready to help with questions. Breakfast was great with a very cheery helper (at 6:30). There were two big shipping containers out front which made going in and out a little more difficult, but they were undergoing refurbishing, which may explain that.
Stayed 1 night in Aug 2024

10/10 Excellent

Metra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Sudie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean rooms &great breakfast. Just needed some of the amenities that were unavailable during construction
Stayed 2 nights in Aug 2024

6/10 Okay

natalia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was dirty. The carpets were disgusting especially in the elevator- not even vacuumed. Dirt on the floor. I saw a cockroach in the room. Couldn’t get out of there faster. Thanks god it was just one night.
Stayed 1 night in Aug 2024

2/10 Terrible

Candra

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold and Mildew
The hotel was in a mess. There was piles of rubble at the service desk. The first room I was assigned… the mold and musk smell was too strong to breathe. I was given another room. It was much better. If I knew about the upgrades being done I would not have chosen this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Tyrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Chanel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeffery

Stayed 1 night in Jul 2024

10/10 Excellent

Brian

great
Stayed 3 nights in Jul 2024

10/10 Excellent

Avery, Travelers Rest

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and friendly staff
Stayed 1 night in Jul 2024

8/10 Good

Roselyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Keith

Traveled with family
Liked: Staff & service, room comfort
Hotel is under renovation and our room had bedbugs. My wife got bitten several times on her body while in bed. We asked for a king size and got two double beds
Stayed 1 night in Jun 2024