Candlewood Suites Sumter, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Sumter, an IHG Hotel

Interior
Full-size fridge, microwave, coffee/tea maker
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2541 Broad St, Sumter, SC, 29150-1849
  • Sumter Mall
    3 min drive
  • Palmetto Park
    4 min drive
  • Palmetto Tennis Center
    5 min drive
  • Sumter, SC (SUM-Sumter Municipal)
    9 min drive

Room options

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

Standard Suite

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobil Roll Shwr)

  • Sleeps 3
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

Studio Suite, 1 King Bed, Accessible (Mobil Tub)

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Candlewood Suites Sumter, an IHG Hotel

Sumter hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Sumter, an IHG Hotel offers 71 air-conditioned accommodations with DVD players and complimentary newspapers. Flat-screen televisions come with digital channels. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sumter hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Candlewood Suites Sumter, an IHG Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. This hotel offers access to a business center.

Wireless Internet access is complimentary. This business-friendly hotel also offers barbecue grills, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Candlewood Suites Sumter, an IHG Hotel is a smoke-free property.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Aparthotel Sumter
Candlewood Suites Sumter
Candlewood Suites Sumter Aparthotel

Candlewood Suites Sumter, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 76 out of 147 reviews" "
Rating 8 - Good. 41 out of 147 reviews" "
Rating 6 - Okay. 17 out of 147 reviews" "
Rating 4 - Poor. 6 out of 147 reviews" "
Rating 2 - Terrible. 7 out of 147 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are nice and the rooms are clean
Stayed 13 nights in Aug 2024

10/10 Excellent

AMADOR

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional place, all the staff was friendly
Stayed 13 nights in Jun 2024

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Rodney

Liked: Staff & service
The customer service was amazing especially the young lady that checked me in. There was a problem with me prepaying through Expedia but she was able to resolve the issue even being new to the job. The property itself seem old and smelled of mildew. My room didn’t smell fresh even after the a 2 day stay. Smelled as if someone left onions in the trash for an extended period of time. This is an ok hotel for a quick stay but if you are looking for luxury this is not it. The price was way too much for the hotel, not a value!
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

GEORGE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend since we had no issues, and the property was clean and well maintained.
Stayed 2 nights in Jun 2024

2/10 Terrible

LAILA

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Alarm at 1:30a to 4a
The alarm went off 1:30 in the morning twice. We had to evacuate the building. I had to carry my 1 year old son up and down the stairs from the 4th floor. When they said was safe to go back upstairs, the alarm stayed on. we had to endure a loud noice and very disturbing bright lights. The alarm didn’t go off until 4am in the morning. I never went to sleep so I asked for a refund.
Stayed 1 night in Jun 2024

10/10 Excellent

Patrick

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed somewhere to stay last minute, this property was clean, comfortable, and check in was quick.
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean and staff was great
Stayed 1 night in Feb 2024

2/10 Terrible

Jason

Stayed 1 night in Apr 2024

2/10 Terrible

Kaleena

Stayed 2 nights in Mar 2024

8/10 Good

Teporschne

Stayed 3 nights in Jan 2024

10/10 Excellent

Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short trip to shaw. Love the kitchen , staff were excellent
Stayed 2 nights in Jan 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Liked: Staff & service, amenities, property conditions & facilities
There is nothing I didn't like. I enjoyed my stay
Stayed 1 night in Nov 2023

8/10 Good

Petagaye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to restaurants, clean, quiet and friendly staff!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Frankie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Henry

Traveled with family
Liked: Staff & service, room comfort
Shower head
Shower head needs replace. Its have water rust contamination or replace for a new one. The couch needs deep cleaning. Has stain Room needs betterhouse hold air freshnets smells as well. All other ok.
Stayed 1 night in Sep 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Place!
This was a great place to stay! My 2 dogs even loved it. We have been traveling for nearly 3 weeks and our dogs have not taken to a room like they did this one. It was very clean, wide open and super comfortable. I wish i had stayed at this chain in my prior places. Very, Very nice! Oh..... they also have a "Share" locker that has games, mixers and other essentials you may want to use. BRILLIANT!!!
Stayed 1 night in Sep 2023

8/10 Good

TIJUANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are professional and will go above and beyond to assist you.
Stayed 3 nights in Sep 2023

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay there just wished both sides of the bed had a night stand.
Stayed 1 night in Aug 2023

8/10 Good

Steven

Stayed 1 night in Aug 2023

10/10 Excellent

Khayla

Stayed 2 nights in Aug 2023

4/10 Poor

Todd

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023