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SureStay Hotel by Best Western Summersville

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Summersville

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave | In-room safe, laptop workspace, blackout drapes, iron/ironing board
Lobby
Exterior
Lobby
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
1203 Broad St, Summersville, WV, 26651
  • Summersville Lake
    ‪2 min drive‬
  • Summersville Regional Medical Center
    ‪3 min drive‬
  • Summersville Arena & Conference Center
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

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Front of property

Super 8 by Wyndham Summersville/New River National Park

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3.7 out of 5, Good, (978)
$96 nightly
The price is $96 total
includes taxes & fees
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About this property

SureStay Hotel by Best Western Summersville

Summersville hotel with free breakfast
A 24-hour front desk, ATM/banking services, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Summersville offers 56 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Summersville hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Summersville hotel also offers a vending machine, an ATM, and an elevator. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in January 2021.

SureStay Hotel by Best Western Summersville is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Portable bathtub seat
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Renovated entire property - January 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination

Property is also known as

Econo Lodge Summersville
Econo Summersville
Econo Lodge Summersville Motel
Econo Lodge Summersville
Surestay By Best Summersville
SureStay Hotel by Best Western Summersville Hotel
SureStay Hotel by Best Western Summersville Summersville
SureStay Hotel by Best Western Summersville Hotel Summersville

SureStay Hotel by Best Western Summersville Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 243 out of 597 reviews
Rating 8 - Good. 204 out of 597 reviews
Rating 6 - Okay. 90 out of 597 reviews
Rating 4 - Poor. 34 out of 597 reviews
Rating 2 - Terrible. 26 out of 597 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Donna

Traveled with family
Disliked: Staff & service, property conditions & facilities
I booked this hotel for my mom and grandpa who are fleeing from floods in WV. When I called the hotel to confirm they told me I had to give them a $150 cash deposit. I explained I was booking it for my mom and grandpa and would be happy to pay the deposit on my credit card. They said cash only. I said I couldn't do that as I was in Colorado and neither my mom or grandpa had any money. The front desk lady told me cash only no exceptions. I asked to speak with a manager and was told there wasn't one available. They cancelled my reservation leaving my mom and grandpa stuck in Summersville without a room to stay in. What an absolute nightmare added onto an already stressful and scary situation.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Staff & service, amenities
The smoking table for staff was right outside the entry way, so we had to walk right through the cigarette smoke to get into the lobby. It gave the place a trashy feel that was not reflective of the hotel itself. The staff was great.
Stayed 1 night in Oct 2024

6/10 Okay

Martha

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Timothy

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for our stop down south. Staff is awesome, helpful, polite! Room was spotless.
Stayed 1 night in Jan 2025

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this place. The manager was so kind during check in & she was very reassuring as i was a girl traveling alone& had just driven 14 hours. She was so hospitable & offered to help in any way. The room was super clean and very convenient. The location was so close to everything but tucked away so it was quiet at night. The overnight guy was very nice and kind at check out. This was my first time in West Virginia and i kinda wanna move there. A
Stayed 2 nights in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Colleen

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check in was so nice !!!!! She was helpful and sweet. It was dog friendly! Only 15 a night per dog. Very very clean, nice bed, great hot shower ! Very safe and quiet. Right off 19 so great quick stop. Rugs were so soft ! Very very clean. Definitely a great stop on way home.
Stayed 1 night in Jan 2025

10/10 Excellent

leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NickifromKY

It was great! The lady working that evening we chexked in was so sweet! Clean, large room. Will ve back!
Stayed 1 night in Dec 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Ronald

they wouldn't let me check in because i didn't have my drivers license
Stayed 1 night in Jan 2025

10/10 Excellent

shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Inexpensive and clean
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Need chair in room.

Stayed 1 night in Jan 2025

10/10 Excellent

Madison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were here for one night. Arrived at about 10pm and check in was fast and easy. Great value for price. Breakfast was very small with waffles, toast, some cereal, and oatmeal; but we appreciated it! No issues, we enjoyed our stay!
Stayed 1 night in Dec 2024

10/10 Excellent

rajiv

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always clean and very pleasant staff
Stayed 1 night in Dec 2024

8/10 Good

Nora

Traveled with partner
Polite front desk staff, a little dated but clean.
Stayed 1 night in Dec 2024

8/10 Good

Joe

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

ANDREW

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a stop on the way home from vacation
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Clean and convenient! We love WV
Stayed 1 night in Nov 2024

6/10 Okay

Gene

Liked: Cleanliness, property conditions & facilities, room comfort

Good value

Good value. Convenient.
Stayed 1 night in Oct 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad for overnight stay

The service at chck in and check out was friendly and courteous, but I didn’t appreciate that I was expected to provide my telephone number and email address-obviously for solicitation later. The rooms had to be accessed from outside. The breakfast was good, but only continental. Inside, the room was spacious and clean. Everything was recently replaced or renovated.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanksgiving stay

The building is a bit older so the condition of the room reflects. We did appreciate feeling safe to walk our dog in the middle of night.
Stayed 1 night in Nov 2024