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Cruz de Popayán

2.5 star property

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Photo gallery for Cruz de Popayán

Interior
Lobby
Property grounds
Double Room, Private Bathroom | 1 bedroom, down comforters, soundproofing, iron/ironing board
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Laundry
  • Room service
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle Loa 881 Esq Calle Colon, Sucre
  • Plaza 25 de Mayo
    ‪8 min walk‬
  • Capilla de la Virgen de Guadalupe
    ‪8 min walk‬
  • Sucre Central Market
    ‪8 min walk‬
  • Alcantarí Intl. Airport (SRE)
    ‪33 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | 1 bedroom, down comforters, soundproofing, iron/ironing board

Single Room, Private Bathroom

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | 1 bedroom, down comforters, soundproofing, iron/ironing board

Double Room, Private Bathroom

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Twin Beds, Shared Bathroom

Double Room, 2 Twin Beds, Shared Bathroom | 1 bedroom, down comforters, soundproofing, iron/ironing board

Double Room, 2 Twin Beds, Shared Bathroom

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom | 1 bedroom, down comforters, soundproofing, iron/ironing board

Triple Room, Private Bathroom

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About this property

Cruz de Popayán

Sucre hotel with coffee shop/cafe, connected to the convention center
This smoke-free hotel features a coffee shop/cafe, massage/treatment rooms, and concierge services. Free continental breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a library are onsite.
Cruz de Popayán offers 11 accommodations. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. This Sucre hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. This Sucre hotel also offers a library, a terrace, and multilingual staff.

Cruz de Popayán is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (BOB 20 per night)
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM
  • A coffee shop/cafe

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Electrical adapters
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: BOB 100 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: BOB 20 per night (164 ft away)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Cruz Popayán
Cruz Popayán Hotel
Cruz Popayán Hotel Sucre
Cruz Popayán Sucre
Cruz de Popayán Hotel
Cruz de Popayán Sucre
Cruz de Popayán Hotel Sucre

Cruz de Popayán Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 3 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

7.2/10

Cleanliness

6.0/10

Staff & service

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Evandro

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Didier

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hôtel charmant mais personnel à former/respecter

Joli hôtel classé et bien placé. Cependant le service est inefficace. Nous avons dû nous y reprendre 6 fois durant la journée pour payer, et recevoir notre monnaie et expliquer à la succession de réceptionnistes mal formés que nous avions payés. Personnel sympathique mais mal formé avec un manager à distance à Potosi très directif. Cela a rendu le séjour désagrable.
Stayed 1 night in Aug 2024

2/10 Terrible

Hamle

Traveled with group
Disliked: Staff & service, room comfort

Dishonest, dangerous and overall bad.

We arrived earlier than check in time at 12. We started of with asking if it was possible to check in earlier or if we could leave our bags and come back later. The guy in the desk showed us to the room and we paid for one night at the same time. Wich was nice since we had a long bus ride the night before and just wanted to rest instead of strolling around Sucre, waiting to check in. The room itself was not that nice. It had two beds that weren't comfortable and you could feel and hear the springs in the mattress. Behind the beds were lamps and behind my friends bed there was an exposed wire. When he tried to turn the lamp on there was a large bang and a flash. Lucky none of us came in contact with the wire. There were no hot water in the showers even if they advertised there was. The wifi was on and off during our stay and most of the time it couldn't load a YouTube video of the lowest quality. The bathrooms did provide toilet paper but barely any soap and no towels were provided. When it was time for check out the guy at the front desk said we needed to pay for our stay. When we had already paid. He then said that we needed to pay for a full night since we checked in early. We tried to explain that we had talked to the last guy about it, he said that he doesn't speak English and that we still needed to pay. We promptly refused and both he and I got quite upset. He then threatened with having my credit card information and that he wo
Stayed 1 night in Dec 2019

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Eduardo, Brazil

Agradable estancia en Sucre

Estancia fue tranquilo. Fuimos bien recibidos