4/10 Poor
Gilda
Traveled with family
Nov 25, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst hotel property I have ever encountered. I was booked for 5 days and did not “qualify” for having my room cleaned or service with clean towels or paper products, or have the trash in the room emptied. I had to go to the front desk and request clean towels and paper products , I asked for tissues and was given 3 white paper napkins that you would get from a napkin dispenser in a diner. I asked what I should do with the towels we had used and the trash and was told “throw it outside your door & someone will pick it up. The room was equipped with a light sensor so when you enter the room it goes on & stays on for approximately 20 minutes then shuts off if you don’t move. During the night if you turn in bed the light goes on, then you have to get up push the top of the sensor & run back to the bed and hope you don’t trip the sensor again. It was a very stressful stay, I left a day early due to everything I mentioned above. Don’t waste your money on this property, they should pay us to stay there..
Gilda
Stayed 5 nights in Nov 2024