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The Highland Hotel by Compass Hospitality

3.0 star property

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Photo gallery for The Highland Hotel by Compass Hospitality

Front of property
Bar (on property)
Interior
Superior Twin Room | 1 bedroom, desk, iron/ironing board, bed sheets
Lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet friendly
  • Housekeeping
  • Parking included
$96
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Bay Highland Hotel, Strathpeffer, Scotland, IV14 9AN
  • Strathpeffer Pavilion
    ‪3 min walk‬
  • Castle Leod
    ‪5 min drive‬
  • Falls of Rogie
    ‪8 min drive‬
  • Inverness (INV)
    ‪39 min drive‬

Room options

View all photos for Family Room

Family Room | 1 bedroom, desk, iron/ironing board, bed sheets

Family Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Double Room | 1 bedroom, desk, iron/ironing board, bed sheets

Double Room

7.2 out of 10
Good
(27 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room with Scenic View

1 bedroom, desk, iron/ironing board, bed sheets

Twin Room with Scenic View

7.4 out of 10
Good
(3 reviews)
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, desk, iron/ironing board, bed sheets

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, desk, iron/ironing board, bed sheets

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

1 bedroom, desk, iron/ironing board, bed sheets

Twin Room

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

1 bedroom, desk, iron/ironing board, bed sheets

Single Room

7.8 out of 10
Good
(7 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room with Scenic View

Double Room with Scenic View | 1 bedroom, desk, iron/ironing board, bed sheets

Double Room with Scenic View

7.8 out of 10
Good
(7 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

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About this property

The Highland Hotel by Compass Hospitality

3-star Strathpeffer hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a ballroom are onsite.
The Highland Hotel by Compass Hospitality offers 131 accommodations with coffee/tea makers and hair dryers. Cable television is provided.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Strathpeffer hotel also offers a terrace and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
The Highland Hotel by Compass Hospitality has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Ballroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.0 for adults and GBP 6.0 for children
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Highland Hotel Strathpeffer
Highland Strathpeffer
The Highland Hotel
The Highland Hotel by Compass Hospitality Hotel
The Highland Hotel by Compass Hospitality Strathpeffer
The Highland Hotel by Compass Hospitality Hotel Strathpeffer

The Highland Hotel by Compass Hospitality Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 171 out of 567 reviews
Rating 8 - Good. 205 out of 567 reviews
Rating 6 - Okay. 106 out of 567 reviews
Rating 4 - Poor. 58 out of 567 reviews
Rating 2 - Terrible. 27 out of 567 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Darren

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Old and beat up.
Stayed 3 nights in May 2025

6/10 Okay

Patricia

Liked: Room comfort

Almost good

Room was a bit of a mixture. New furniture and a comfortable clean bed. However it could really do with a paint and the window frames were dirty and peeling. Bathroom could have been cleaner and there was dirty soap left on the shower tray. Shour had no curtain or screen when we arrived although we eventually got on on our second day .Used pillow in the wardrobe so we had to ask for a clean pillow slip. The staff were lovely and the breakfast was good. A little investment in cleaning and paint would make all the difference
Stayed 1 night in May 2025

8/10 Good

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel doing a good job with coach parties making it busy
Stayed 1 night in May 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

The hotel is grand and getting on in years now. For instance the lift is ancient/quaint. However the room was very clean and comfortable. The hotel appeared to cater for a number of large coach parties so if you came down for breakfast at the wrong time the dining room was mobbed and you sometimes had to wait for some items. The staff were very pleasant and hard working and on occasion trying to keep up with the rush. Having said that overall we really enjoyed our stay. The hotel/Strathpeffer is very well situated for access to both the east and west coasts of the NC500 which is why we spend 2 nights here on the way out and one on the way back. A short drive to (maybe) see the dolphins at Chanonry Point and just 10 minutes to the Rogie Falls in the other direction.
Rogie Falls
Chanonry Point
Stayed 1 night in May 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with friendly staff

Was upgraded following an issue with the toilet. The staff were lovely and very helpful. Breakfast was really good.
Stayed 3 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely be back

Had a great 1 night stay. Have stayed here a few times before but this was the nicest room. Had recently been done up with new carpet. Wasn’t the biggest room but was lovely. Lovely little town. Didn’t have breakfast this time. Will definitely be back. Staff friendly.
Stayed 1 night in May 2025

8/10 Good

Darron

Liked: Cleanliness, staff & service, room comfort

Good place to stay overnight

Property needed some investment. Staff were excellent. Meal was good. Would have liked a little more choice for evening meal. Generally good value a pleasant stay
Stayed 1 night in May 2025

4/10 Poor

Peter

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
COACH PARTIES MEANT INDIVIDUAL GUESTS GOT LITTLE ATTENTION. Breakfast was especially bad food and drink items were running out and not replaced young staff were taking one plate at a time to kitchen when there were dirty tables everywhere. Staff just seemd uninterested. One exeption was reception who was very good. Whole hotel a bit tired
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Highland Fawlty Towers

What was once a grand hotel in its hey-day, it is now very tired, e.g. peeling paint, water stains on bedroom ceiling, etc. Very limited menu selection for evening meal, but food was the hotel's only saving grace. Everything else, sadly, had a Fawlty Towers vibe to it. The hotel needs a lot of investment and a complete overhaul of its staff training programme.
Stayed 1 night in May 2025

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Hotel we itj character in the Scottish Higlands
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities

Disappointed

Lovely place, been before, totally different this time, a couple of staff really rude, cleanliness is not great, carpet dirty, lots of cobwebs on inside of windows, hardly any alcohol on tap as staff said theyve not had an order from Easter, shocked to see the manager still there, after stories.
Stayed 2 nights in May 2025

10/10 Excellent

Ashley

Stayed 1 night in Apr 2025

6/10 Okay

Murdo

Liked: Cleanliness, staff & service
Staff very helpful, room was clean, it was as we expected it to be.
Stayed 2 nights in Apr 2025

10/10 Excellent

Burton

Liked: Cleanliness, staff & service, property conditions & facilities
Charming town and hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Burton

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time. Very relaxing.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Good value for money.

The staff are friendly. Dinning room service great, and food good. Building and rooms in need of some refurbishment. Good location.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Callum, Englefield Green

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel. I arrived to a beautiful old hotel lodge lobby. It’s lined with fantastic old pinewood panelled walls. The staircase was also quite nice to look at. The staff were very friendly and parking was easy. My room was clean, nice and warm. Good hot water pressure, comfortable bed and it was quiet at night. I used the Highland Hotel as a base to drive around the Upper Highlands for a few days. Definitely a great pick. I didn’t eat or drink at the Hotel, but the bar looked good with plenty of comfortable places to sit. I had a nice stay. 👍
Stayed 3 nights in Mar 2025

8/10 Good

Mariia

Stayed 1 night in Mar 2025

8/10 Good

George

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
classic large hotel, great history. very quiet at the moment but staff were friendly, especially the lady behind the bar (and reception too!) Would stay again
Stayed 2 nights in Feb 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Nice hotel, large entrance and reception hall. Room clean and warm. Well worth the cost.
Stayed 1 night in Feb 2025

10/10 Excellent

William

Stayed 1 night in Jan 2025

4/10 Poor

Marcin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Building itself looks very nice but definitely needs upgrades. First thing we've noticed was old single glazed windows without possibility to lock them. Cups was dirty with hair inside and spoons in the room looks like someone licked and left them on the table. Another thing is tiny radiators in such a big room. There is not a chance to heat the room with them. We needed to ask for additional heater which have been provided (small oil electric heater) but didn't make much difference as we woke up with ice on the window inside the room. Restaurant food... Well not much choice but dinner wasn't bad but breakfast... Don't know where to start. Barely few guests in there yet food lukewarm, dirty jugs, hairs on the food, coffee jugs empty and the guy who seems to be responsible for all the food served looks like he couldn't be less bothered. Only good thing in this place is attitude of receptionists. Both of them was really helpfull. Do we come back? Not.
Stayed 3 nights in Jan 2025

8/10 Good

Ray

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Julie

Traveled with partner
Disliked: Amenities, property conditions & facilities
We were given a pokey little room, (really small not enough seats) not as advertised on the website. The bathroom was from the 1970s, there was no TV,the telephone was unplugged. When we plugged it in it still didn’t work. The room smelled of mothballs with old fashioned furniture. As the phone didn’t work My husband had to go down to reception to complain about the lack of a TV. He was given another room key so we moved. This room was bigger and more modern with an updated bathroom. Although more up to date , some of the furniture was worn out- 2 chairs especially were totally worn out on the seat /back. To top it all, when we put the TV on, the reception was soo bad we could only get to watch 1 channel as every other channel froze/pixelated!
Stayed 1 night in Dec 2024