Best Western Crystal Inn

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Crystal Inn

Exterior
Property amenity
Minibar, in-room safe, desk, soundproofing
Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Separate Lounge) | Minibar, in-room safe, desk, soundproofing
Outdoor pool, sun loungers

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
233-235 Mclvor Highway, Strathdale, VIC, 3550
  • Bendigo Club
    10 min walk
  • Bendigo Town Hall
    4 min drive
  • Hargreaves Mall
    4 min drive
  • Bendigo, VIC (BXG)
    6 min drive

Room options

Executive Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Separate Lounge)

  • Sleeps 4
  • 1 Queen Bed

Family Room, Multiple Beds, Non Smoking, Balcony (with Sofabed)

  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Executive Room, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

Executive Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Family Room

  • Sleeps 5
  • 2 Twin Beds, 1 Queen Bed and 1 Twin Sofa Bed

1 Queen and 1 Single, Non-Smoking, High Speed Internet Access, Deluxe Room, Microwave and Refrigerator

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

Mobility Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

Executive King Room with Jetted Tub

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen Room with SofaBed

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Queen Bed

1 Queen and 1 Single, Non-Smoking, Executive Room, Jetted Tub, Flat Screen Television, Microwave and Refrigerator, Sofabed

  • Sleeps 4
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Bed

Similar properties

About this property

Best Western Crystal Inn

4-star hotel in Strathdale
An outdoor pool, a snack bar/deli, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Best Western Crystal Inn offers 31 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 81-cm LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Bendigo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This 4-star property offers access to a business center. This business-friendly hotel also offers an outdoor pool, a terrace, and barbecue grills. Onsite covered self parking is complimentary.

Best Western Crystal Inn is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 17 for adults and AUD 17 for children
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 81-cm LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive after 8:30 PM must contact this property in advance for check-in instructions.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night
Cribs (infant beds) are available for AUD 30.0 per stay

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 17.00 for adults and AUD 17.00 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Crystal Bendigo
Best Western Crystal Inn
Best Western Crystal Inn Bendigo
Best Western Crystal Inn Strathdale
Best Western Crystal Strathdale
Best Western Crystal Inn Hotel
Best Western Crystal Inn Strathdale
Best Western Crystal Inn Hotel Strathdale

Best Western Crystal Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 511 out of 797 reviews" "
Rating 8 - Good. 221 out of 797 reviews" "
Rating 6 - Okay. 43 out of 797 reviews" "
Rating 4 - Poor. 14 out of 797 reviews" "
Rating 2 - Terrible. 8 out of 797 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception person was the worst kind I've ever met or encountered. He was rude about the checkout time which I politely asked for extension and when the time was up the idiotic reception 'trash' came to knock on the door and demanded that we leave the room immediately and was disgustingly rude. And when I confronted him about his rudeness he started to shout and even 'swear' foul language in front of my children. This type of 'trash' shouldn't be working in customer service and he is a liability and big 'turn-off' to would-be customers. Please convey this message to the owner of the hotel to remove him ASAP before he ruined the business !!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Marg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely suite Ideal for 3 Plenty of space Comfortable
Stayed 1 night in Sep 2024

8/10 Good

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and parking. Friendly staff.
Stayed 1 night in Sep 2024

6/10 Okay

Peter

Business traveler
Liked: Cleanliness, property conditions & facilities
Clean friendly but a bit far from services
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was only a brief stay, but very happy with the room and would stay here again if in the area.
Stayed 1 night in Aug 2024

4/10 Poor

James

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Floor of fibreglass Spa was full of cracks. Porcelain Hand Basin had large crack and two 'Cold' taps - 'Hot' tap was labelled "Cold'. Toilet Seat did nt fit . Overall, the property and room was run-down.
Stayed 1 night in Aug 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Geoffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Outdated motel in bad location
Outdated motel, cold rooms with tiny heaters that are not very effective. Terrible location not near anything. Bed sheets had stains. Would not recommend.
Stayed 1 night in Aug 2024

8/10 Good

Melindaroberts

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a cheaper option.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service
Heating was excellent with electric blankets and room heating. Facility could use a facelift as although in very good condition was dated and heavy in decor
Stayed 1 night in Jul 2024

4/10 Poor

Helen

Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very welcoming,very clean rooms. Had a lovely stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here, Check-in was smmoth and painless. Room was spacious and clean. Plenty of parking. 5 minutes from Bendigo Town Centre. Staff were very friendly and helpful. There is a pool and barbecue and a very good outdoor area. The motel represented very good value for money. We will stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maxwell John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice ,comfortable motel.
Stayed 1 night in Jul 2024

8/10 Good

Colin

Traveled with partner
Liked: Cleanliness, staff & service
Room was clean
Stayed 3 nights in Jul 2024

8/10 Good

Michelle

Traveled with partner
Uncomfortable bed. Noisy
Stayed 1 night in Jul 2024

2/10 Terrible

Ackienela

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room carpet very dirty bed not made some one had slept in the room and I had to call the manager to come and see the dirty
Stayed 2 nights in Jul 2024

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
Very close to where I had to visit
Stayed 1 night in Jun 2024

10/10 Excellent

Johnathon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just easy to get to, and very quiet
Stayed 2 nights in Jun 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a comfortable stay
Was unfortunate that on arrival the exterior lighting was not working. Made it difficult to find room
Stayed 1 night in Jun 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good atmosphere, comfortable room. Sadly didn't stay long enough to experience much of the staff and services, but it was a nice stay regardless.
Stayed 1 night in Jun 2024

8/10 Good

Sharon

Stayed 1 night in Jun 2024

10/10 Excellent

Ross

Stayed 1 night in May 2024