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Best Western Crystal Inn

4.0 star property

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Photo gallery for Best Western Crystal Inn

Exterior
Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Separate Lounge) | Minibar, in-room safe, desk, soundproofing
Property amenity
Minibar, in-room safe, desk, soundproofing
Outdoor pool, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
233-235 Mclvor Highway, Strathdale, VIC, 3550
  • Ulumbarra Theatre
    ‪5 min drive‬
  • Bendigo Art Gallery
    ‪6 min drive‬
  • Bendigo Racecourse
    ‪6 min drive‬
  • Bendigo, VIC (BXG)
    ‪6 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Jetted Tub

Executive Room, 1 Queen Bed, Non Smoking, Jetted Tub | Minibar, in-room safe, desk, soundproofing

Executive Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Separate Lounge)

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Separate Lounge) | Minibar, in-room safe, desk, soundproofing

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Separate Lounge)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Balcony (with Sofabed)

Family Room, Multiple Beds, Non Smoking, Balcony (with Sofabed) | Minibar, in-room safe, desk, soundproofing

Family Room, Multiple Beds, Non Smoking, Balcony (with Sofabed)

  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Room, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

Minibar, in-room safe, desk, soundproofing

Executive Room, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Minibar, in-room safe, desk, soundproofing

Deluxe Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Family Room

  • Sleeps 5
  • 2 Twin Beds, 1 Queen Bed and 1 Twin Sofa Bed

1 Queen and 1 Single, Non-Smoking, High Speed Internet Access, Deluxe Room, Microwave and Refrigerator

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

Mobility Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

Executive King Room with Jetted Tub

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen Room with SofaBed

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Queen Bed

1 Queen and 1 Single, Non-Smoking, Executive Room, Jetted Tub, Flat Screen Television, Microwave and Refrigerator, Sofabed

  • Sleeps 4
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Bed

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About this property

Best Western Crystal Inn

4-star hotel in Strathdale
An outdoor pool, a snack bar/deli, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Best Western Crystal Inn offers 31 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 81-cm LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Bendigo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This 4-star property offers access to a business center. This business-friendly hotel also offers an outdoor pool, a terrace, and barbecue grills. Onsite covered self parking is complimentary.

Best Western Crystal Inn is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 17 for adults and AUD 17 for children
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 81-cm LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 8:30 PM must contact this property in advance for check-in instructions.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night
Cribs (infant beds) are available for AUD 30.0 per stay

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 17.00 for adults and AUD 17.00 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Crystal Bendigo
Best Western Crystal Inn
Best Western Crystal Inn Bendigo
Best Western Crystal Inn Strathdale
Best Western Crystal Strathdale
Best Western Crystal Inn Hotel
Best Western Crystal Inn Strathdale
Best Western Crystal Inn Hotel Strathdale

Best Western Crystal Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 519 out of 821 reviews
Rating 8 - Good. 230 out of 821 reviews
Rating 6 - Okay. 48 out of 821 reviews
Rating 4 - Poor. 15 out of 821 reviews
Rating 2 - Terrible. 9 out of 821 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Vair

External to rooms was unkept eg all tiled areas very dusty including large good courtyard and stairs, ashtrays left uncleaned for what appears weeks, but inside roomy rooms they were clean and tidy and well serviced as was the pool. Noise from neighboring home was unacceptable and police could have been called but no staff in attendance and difficult to contact.
Stayed 2 nights in Dec 2024

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very spacious and comfortable, the bed and pillows were great. Check in/out was very easy. However, the rooms need better soundproofing from people passing the walkway in front of the room (especially entering/exiting the kitchen early in the morning) and there were some minor cleaning issues (dirty mug, stain on couch).
Stayed 1 night in Dec 2024

6/10 Okay

wendy

Traveled with family
Very average hotel room. I wouldn’t return due to lack of facilities and room standard. Reception very low key. Handed key and staff walked away. Not the most welcoming place really. Didn’t expect any fanfare but a smile wouldn’t go astray
Stayed 2 nights in Dec 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value
Stayed 1 night in Dec 2024

6/10 Okay

Janine

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

A

Stayed 2 nights in Dec 2024

8/10 Good

Janine

Traveled with partner
Liked: Amenities, property conditions & facilities
Good size rooms, lovely area. Shame workers smoked in common area outside room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mervyn

Stayed 1 night in Dec 2023

10/10 Excellent

Rosemary

Large room
Great large room, quiet area
Stayed 1 night in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lift to upper level.
Stayed 1 night in Nov 2024

6/10 Okay

Adam

Liked: Staff & service
Disliked: Property conditions & facilities
Really nice staff, basic rooms but had what you needed. Was excited to use the pool oj sich a hot day but it was really dorty and green
Stayed 1 night in Nov 2024

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover
Good clean and the right price
Stayed 1 night in Nov 2024

10/10 Excellent

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large comfortable room and good bathroom. A lift from underground car park for easy access to room.
Stayed 2 nights in Oct 2024

8/10 Good

simon

Liked: Cleanliness, staff & service, room comfort
Generally good
Easy and friendly reception, good undercover parking. There are stairs and a lift to the first floor. Convenient location for looking around Bendigo. The room was clean and bed very comfy. The carpet was clean but looked very old. Also the spa bath was very enjoyed but did look like it had seen better days
Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, location was great. Clean and tidy
Stayed 1 night in Aug 2024

4/10 Poor

Justine

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was comfortable- but the place is average/ bland/ Balcony grimy and falling apart
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Ricki

Liked: Cleanliness, staff & service
We enjoyed our 2 night stay as the accommodation wasn't far from all attractions We unfortunately had a water leak in our bathroom but the Manager had no hesitation in moving us to another room
Stayed 2 nights in Oct 2024

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really comfortable bed and tidy room. The spa was the reason I bought the room and I made good use of it. There is a lovely open area to read and there were kids swimming in the pool. I'd definitely stay there again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Alan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception person was the worst kind I've ever met or encountered. He was rude about the checkout time which I politely asked for extension and when the time was up the idiotic reception 'trash' came to knock on the door and demanded that we leave the room immediately and was disgustingly rude. And when I confronted him about his rudeness he started to shout and even 'swear' foul language in front of my children. This type of 'trash' shouldn't be working in customer service and he is a liability and big 'turn-off' to would-be customers. Please convey this message to the owner of the hotel to remove him ASAP before he ruined the business !!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Marg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely suite Ideal for 3 Plenty of space Comfortable
Stayed 1 night in Sep 2024

8/10 Good

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and parking. Friendly staff.
Stayed 1 night in Sep 2024

6/10 Okay

Peter

Business traveler
Liked: Cleanliness, property conditions & facilities
Clean friendly but a bit far from services
Stayed 3 nights in Jul 2024