This smoke-free hotel features self parking, express check-out, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a garden.
The Stratford Hotel by Hoco Hotels Collection offers 12 air-conditioned accommodations with espresso makers and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels and Netflix.
Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.
The Stratford Hotel by Hoco Hotels Collection features tour/ticket assistance, a garden, and express check-out. Public areas are equipped with complimentary wireless Internet access. Onsite parking is available (surcharge).
The Stratford Hotel by Hoco Hotels Collection is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking available only on request
Uncovered self parking on site (CAD 20 per night; includes in/out privileges)
Family friendly
In-room refrigerator
Conveniences
Virtual front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Outdoors
Garden
Accessibility
Hardwood flooring in room
No elevator
More
2 floors
Built in 1875
Smoke-free property
Victorian architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
Flat-screen TV with digital channels
Hulu
Netflix
Streaming services
Food and drink
Coffee/tea maker
Electric kettle
Espresso maker
Refrigerator
More
Air conditioning
Heating
Individual decor
Individual furnishings
Iron/ironing board
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [The Windsor Hotel, 23 Albert Street, Stratford, N5A 3K2]
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
For more details, please contact the property using the information on the booking confirmation
Check-in hours are 3-9 PM Monday-Saturday and noon to 3 PM on Sundays. Check-in is not available after 9 PM.
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Uncovered self parking fee: CAD 20 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
A car is not required for transportation to and from this property
Property is also known as
Stratford Hotel
The Stratford Hotel
The Stratford Hotel by Hoco Hotels Collection Hotel
The Stratford Hotel by Hoco Hotels Collection Stratford
The Stratford Hotel by Hoco Hotels Collection Hotel Stratford
The Stratford Hotel by Hoco Hotels Collection Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The service was over-the-top. All the extra things like a stocked refrigerator, the morning breakfast box, the pre-check in and post checkout contacts were greatly appreciated and helpful. Will definitely stay here again next time in Stratford.
Sergio
Stayed 1 night in Aug 2024
10/10 Excellent
David
Aug 5, 2024
David
Stayed 2 nights in Aug 2024
10/10 Excellent
Nicolas, Harwich
Jul 26, 2024
Nicolas
Stayed 1 night in Jul 2024
8/10 Good
Karen
Traveled with partner
Jul 20, 2024
Liked: Cleanliness
The location is good for the downtown restaurants. However the tiny European sized room is dated, but ok. Beds good. Tiny bathroom, but at least a tub. No front desk staff. You must call or text for any support. No lift to upper floor. Paying for parking makes sense as there is limited parking in town and most the theatres are beyond walking distance.
The Stratford Hotel was very clean and cozy. The rooms are beautiful and have a nice European feel to them. Nespresso coffee makers in the room, a beautiful fireplace, and breakfast boxes each morning with fruit, muffin and croissant. I would definitely stay here again.
Nice historic building and it was close to dining and the theatre but not accessible. Had a hard time getting with to work and the TV had Nespresso machine but that did not work either. Staff was nice. All and all I was disappointed
Great location in close proximity to downtown shopping & dining and the theaters. Room was comfortable and service was good. Only issue was the extra steps to arrange arrival since there isn't a normal hotel check-in process.
Perfect little getaway to Stratford Hotel. Staff was very communicative and friendly. Room was clean and hotel was within walking distance of so many wonderful restaurants, theaters and cute little shops.
Great location for the Avon Theatre. It was clean and the air conditioning worked well.
No front desk but as long as the staff had your phone #, they would reply by text.
Room with a queen and pull-out was a little tight
Lu
Stayed 2 nights in Jun 2024
6/10 Okay
Gwen
Jun 22, 2024
Liked: Staff & service, room comfort
Surprise
The room was not what we expected. We booked with an online service that indicated there were two beds. One of the beds was a pull out sofa. Once the sofa was opened as a bed, there was no floor space left. There was only a small aisle to move around to get to the bathroom. There were dead insects on the window ledge by the air conditioning unit, which they did come and clean up. The manager called us to get our concerns, but he only wanted to defend the situation. He did not want to listen and learn about how to improve for future guests. The one bed was very comfortable. The sofa bed had a very thin mattress but was ok. There were numerous text and phone calls prior to arrival that were redundant. It was unclear why so many messages were needed before arrival.
We liked the property and the room! Very close to everything. Loved that we could park the car and walk everywhere. Also we’re impressed with the complimentary drinks and food. Enjoyed our breakfast outside!