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Quality Inn & Conference Centre Festival

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Conference Centre Festival

Lobby
Front of property
Sauna
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Indoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Air conditioning

Explore the area

Map
1144 Ontario St., Stratford, ON, N5A 6W1
  • Stratford Country Club
    ‪17 min walk‬
  • Queens Park
    ‪3 min drive‬
  • Festival Theatre
    ‪4 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior

Best Western Plus The Arden Park Hotel

Pool
Pet friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1050)
The price is $131
per night
$154 total
includes taxes & fees
Feb 7 - Feb 8
Best Western Plus The Arden Park Hotel

About this property

Quality Inn & Conference Centre Festival

Stratford hotel with 1 indoor pools, connected to the convention center
This smoke-free hotel features an indoor pool, a fitness center, and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and a garden are onsite. Housekeeping is available on request.
Quality Inn & Conference Centre Festival offers 140 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Quality Inn & Conference Centre Festival provides a sauna and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers a vending machine, a garden, and a picnic area. Complimentary self parking is available on site.

Quality Inn & Conference Centre Festival is a smoke-free property.

Languages

English, Hindi

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Free crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 45 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 16.95 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 45 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 16.95 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Quality & Conference Festival
Quality Inn Conference Centre Festival
Quality Inn & Conference Centre Festival Hotel
Quality Inn & Conference Centre Festival Stratford
Quality Inn & Conference Centre Festival Hotel Stratford

Quality Inn & Conference Centre Festival Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 140 out of 587 reviews" "
Rating 8 - Good. 182 out of 587 reviews" "
Rating 6 - Okay. 150 out of 587 reviews" "
Rating 4 - Poor. 73 out of 587 reviews" "
Rating 2 - Terrible. 42 out of 587 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

TUSHAR

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They do not clean the property and has zero professional ethics. Guy told me that they will arrange cleaning on alternate day for my room and nobody came and cleaned it. I have to clean myself, so inappropriate
Stayed 4 nights in Oct 2024

8/10 Good

Monica

Stayed 1 night in Oct 2024

2/10 Terrible

TUSHAR

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They do not clean the rooms everyday. Do not clean the bedsheets. They want you to book room cleaning service and you have to ask them,” Hey I need soap because I am staying here from last 7 days in a row” not serious behaviour for business
Stayed 5 nights in Oct 2024

8/10 Good

David

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and reasonable
Stayed 1 night in Oct 2024

4/10 Poor

Jennifer

Disliked: Staff & service, property conditions & facilities
We came into Stratford at the Quality Inn Festival Conference Centre from October 22 to 24. Upon arriving we were asked to review and sign a checklist one of which was to ask if we wanted our room cleaned daily for which I checked off yes and signed. On the 23rd in the late afternoon our room had yet to be cleaned. I called the front desk who told me they had a bus come in and forgot so they would send someone right away. Nobody came. I went to the front desk an hour later to be told they had a big bus from Quebec City come in and they forgot to clean our room. The best thing they could do would be to offer her us another room which meant we would have to move all our already unpacked belongings or they said they could give us fresh towels. I did not feel like a valued customer. I had to contact the front desk twice and they forgot to send the maid. I was very disappointed with the way they handled the situation. I would not stay there again. The hotel is very dated and smells musty. They have plastic cups in the rooms. The rooms are not expensive to stay in and I guess you get what you pay for. I would stay away from this hotel that doesn’t seem to care about customers that are not part of a group tour.
Stayed 2 nights in Oct 2024

6/10 Okay

wendy

Traveled with partner
Liked: Cleanliness, staff & service
This hotel was ok for 1 night.
Stayed 1 night in Oct 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel was fine. The room was mostly fine, and the bed was comfortable. However, the heater was very noisy (and not on when we arrived, so the temp was only 49F and took forever to warm up) and there were only 2 electric outlets in the whole room, and the towels were thin and small. This room wasn’t cheap, but compared to many others in Stratford during the festival, it was more reasonable. All in all, it was fine.
Stayed 1 night in Oct 2024

4/10 Poor

Cindy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The people that are working there are very nice and polite but the beds in our room one of the mattress and box spring were to small for the platform there was a big gap .nothing to stop bed from falling in. Both beds were lumpy and uncomfortable.
Stayed 2 nights in Oct 2024

8/10 Good

David

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
More teabags. Tired furniture. All in all we were satisfied.
Stayed 1 night in Oct 2024

6/10 Okay

John

Stayed 1 night in Sep 2024

6/10 Okay

Carla

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The room was larger than expected. Unfortunately for us, the well used mattress was very uncomfortable. The entire hotel was very clean and well maintained.
Stayed 1 night in Oct 2024

6/10 Okay

Ava, Burlington

Stayed 1 night in Sep 2024

6/10 Okay

Judy

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Gary

Traveled with partner
Disliked: Property conditions & facilities
The sheets had a dead bug on them and our phone did not work. I was disappointed as this was our first trip to Stratford
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
A everything was good
Stayed 1 night in Oct 2024

2/10 Terrible

Heather, Toronto

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hot tub No restaurant Dated property Small TV
Stayed 1 night in Oct 2024

8/10 Good

Tamara

Stayed 1 night in Sep 2024

8/10 Good

mae

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The decor in hte room is out of date. Drapery was great colour but the room was dark - sofa dark colour, duvay dark in colour.
Stayed 1 night in Oct 2024

2/10 Terrible

Colleen

Traveled with family
Disliked: Cleanliness
Shower in washer was dirty. Towels and face cloths thin. Not enough for four people. Room cumbersome to get to
Stayed 1 night in Sep 2024

8/10 Good

Brenda

Stayed 1 night in Oct 2024

8/10 Good

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Abigail

Stayed 1 night in Sep 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service, room comfort
Needs updating and no food available
This hotel is in the middle of major change and the guest experience suffers because of it. The restaurant was closed which meant we had to go out for breakfast. Staff shortages or cost cutting meant that if you stay more than one night, you have to request your room to be made up. The rooms are spacious and comfortable but need updating.
Stayed 1 night in Oct 2024