Zenitude Hôtel - Résidences Les Portes d'Alsace

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zenitude Hôtel - Résidences Les Portes d'Alsace

View from property
Superior Studio, Balcony | Balcony
Reception
Exterior
Garden

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Room service
  • Laundry
  • Pet friendly
  • Kitchen
  • Housekeeping

Explore the area

Map
2, Rue des Puits, Mutzig, Bas-Rhin, 67190
  • Fort de Mutzig
    2 min drive
  • Chartreuse Museum
    4 min drive
  • Office de Tourisme Region Molsheim-Mutzig
    4 min drive
  • Colmar (CMR-Houssen)
    36 min drive

Room options

Superior Apartment, 1 Bedroom, Accessible, Balcony

  • 538 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Large Twin Trundle Bed

Standard Studio

  • 215 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Family Studio, Balcony

  • 452 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Twin Trundle Bed and 1 Twin Bunk Bed

Superior Studio, Balcony

  • 215 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Family Apartment, 1 Bedroom, Balcony

  • 538 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About this property

Zenitude Hôtel - Résidences Les Portes d'Alsace

3-star Mutzig apartments with kitchenettes
A snack bar/deli, a sauna, and self parking are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include concierge services, laundry facilities, and tour/ticket assistance. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, room service, and an electric kettle.
Zenitude Hôtel - Résidences Les Portes d'Alsace offers 85 accommodations with complimentary toiletries. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

This Mutzig aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The aparthotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This eco-certified aparthotel also offers a sauna, a terrace, and a vending machine. Parking is available onsite for a surcharge.

Zenitude Hôtel - Résidences Les Portes d'Alsace is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Ski

  • Close to skiing

Pool/Spa

  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 5 per night)
  • Wheelchair-accessible parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12.90 for adults and EUR 6 for children
  • Room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: EUR 5 per pet per day
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the city center

Things to do

  • Bicycle parking
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 85 units
  • At least 80% of food locally-sourced
  • Bicycle parking
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Saturday (8:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 4:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
On Sundays, reception hours are 8 AM to noon and 3-7 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 0.83 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.90 for adults and EUR 6 for children
  • Covered self parking fee: EUR 5 per night
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping fee: EUR 50; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Portes d'Alsace
Portes d'Alsace Apartment
Portes d'Alsace Apartment Mutzig
Portes d'Alsace Mutzig
Zenitude Hotel-Residences Les Portes D'Alsace Mutzig, France
Hôtel-Résidences Portes d'Alsace Apartment Mutzig
Hôtel-Résidences Portes d'Alsace Apartment
Hôtel-Résidences Portes d'Alsace Mutzig
Hôtel-Résidences Portes d'Alsace
Zenitude Hôtel-Résidences Portes d'Alsace Apartment Mutzig
Zenitude Hôtel-Résidences Portes d'Alsace Apartment
Zenitude Hôtel-Résidences Portes d'Alsace Mutzig
Zenitude Hôtel-Résidences Portes d'Alsace
Hôtel Résidences Les Portes d'Alsace
Zenitude Hôtel-Résidences Portes d'Alsace House Mutzig
Zenitude Hôtel Résidences Les Portes d'Alsace
Zenitude Hôtel-Résidences Portes d'Alsace House
Hôtel Résinces Les es d'Alsac
Zenitude Hôtel Résidences Les Portes d'Alsace

Zenitude Hôtel - Résidences Les Portes d'Alsace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 85 out of 198 reviews" "
Rating 8 - Good. 86 out of 198 reviews" "
Rating 6 - Okay. 16 out of 198 reviews" "
Rating 4 - Poor. 9 out of 198 reviews" "
Rating 2 - Terrible. 2 out of 198 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

barbara

Traveled with family
Disliked: Cleanliness
There was steaky floor and duster but the beds were very comfortable
Stayed 2 nights in Aug 2024

6/10 Okay

Benjamin

Traveled with family
Liked: Cleanliness
Spacious. Very reasonable price. Near wine trail. Air conditioning would be a nice addition.
Stayed 1 night in Aug 2024

10/10 Excellent

SHARON

Liked: Cleanliness, room comfort
Recommended hotel.
Really enjoyed our stay. Our room was spacious, clean and very well equipped. The shower was excellent.
Stayed 1 night in Jun 2024

10/10 Excellent

Sangrok, Gainesville

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, room comfort
Two nights in the general area.
Two nights spent to see the locale area & the room was ideal with two comfortable beds which ensured good nights' sleep. The room was latge enough & with minus 7 Celsius it was easy to have the required comfort. We will certainly use Zenitude in future though most are in the perpheral parts of France.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mr. C.K.

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staffs always give you a pleasant smile. You will enjoy your stay here.
Stayed 2 nights in Aug 2022

8/10 Good

Roald

Liked: Room comfort
OK, but some room for easy improvement
Spacious room quite well equipped. Communication around checkin times should be reviewed as some info says 8PM and some info 7PM. The correct appared to be 7PM. Drying some water spill from the floor left a quite dirty towel, so I guess cleaning could be better in some areas. But all in all an ok+ impression.
Stayed 2 nights in Jun 2022

10/10 Excellent

Nicola, Sheffield, UK

Traveled with family and small children
Liked: Cleanliness, amenities
Very well equipped, comfortable, clean, friendly staff, good location and very reasonably priced.
Stayed 1 night in Feb 2020

6/10 Okay

maria carolina

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
We spent one night at this place and it was clean and confortable.

10/10 Excellent

Kazuyuki, Leuven, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal apartment for family to visit Alsace towns
The room was clean, large enough for a family with 2kids. Location is a bit far from center of Strasbourg, but a large supermarket is in 5min by car. Instead, it is ideal location if you visit some small towns in Alsace by car. Only the thing is, the boiler tank in a room is not so large. We did not realize it at the first night, and my wife got just cold water.

10/10 Excellent

d, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good facilities
Better than a hotel room as you have fridge, microwave etc. the only downside is that you have to order breakfast the evening before, so if you arrive late you cannot have breakfast.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Elisabeth

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandrine

Liked: Cleanliness, room comfort
Stayed 6 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Utrolig meget støj fra gade ved siden af.
Stayed 3 nights in Aug 2024

8/10 Good

AUTIXIERE

Liked: Cleanliness
Tres dommage qu il n y ait pas de climatisation
Stayed 1 night in Aug 2024

6/10 Okay

Pernille

Traveled with family
Stayed 1 night in Jul 2024

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marianne Friis

Liked: Cleanliness, room comfort
Dejligt roligt hotel
Dejligt sted. Vores værelse havde en god stor altan (vi havde bestilt værelse med altan). God morgenmad. God beliggenhed til mange oplevelser.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mélanie

Traveled with family
Liked: Cleanliness, room comfort
Très bien
Très bon accueil à notre arrivée. Nous avons été satisfaits de notre nuit à cet hôtel. La literie était très bien.
Stayed 1 night in Jul 2024

10/10 Excellent

Henrik

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Godt værelse med stor balkon. Fedt med parkering i overdækket kælder.
Stayed 1 night in Jul 2024

8/10 Good

Adrian

Stayed 1 night in Jul 2024

10/10 Excellent

YUNJIN

Liked: Cleanliness, room comfort
작은 주방이있어 간단한 요리도 가능하고 와인가도를 여행하기에 정말좋습니다.
Stayed 1 night in Jun 2024

8/10 Good

Wilhelm

Liked: Cleanliness
Ideale Unterkunft für einen Kurzaufenthalt im Elsass. Gutes Preis- Leistungsverhältnis. Ordentliches Frühstück.
Stayed 1 night in May 2024