North West Castle Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for North West Castle Hotel

Building design
Double or Twin Room, Balcony (Loch View Plus) | View from room
Interior
2 bars/lounges
Indoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Hot Tub
  • Bar

Explore the area

Map
Port Rodie, Stranraer, Scotland, DG9 8EH
  • Stranraer Museum
    6 min walk
  • Castle of St John
    7 min walk
  • Mull of Galloway Trail - North
    9 min walk

Room options

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

Family Double Room ( Loch View)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Classic Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Family Quadruple Room (Classic)

  • Sleeps 4
  • 4 Twin Beds

Family Triple Room (Classic)

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Double or Twin Room (Loch View )

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Twin Room (Loch View Room)

  • Sleeps 2
  • 2 Twin Beds

Classic Double or Twin Room, Accessible

  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

Family Double Room (Classic)

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

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About this property

North West Castle Hotel

3-star Stranraer hotel with indoor pool
This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a sauna, and a spa tub are onsite.
North West Castle Hotel offers 73 accommodations with complimentary bottled water and bathrobes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Stranraer hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, North West Castle Hotel provides a spa tub, a sauna, and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This eco-certified hotel also offers an arcade/game room, gift shops/newsstands, and a garden. Onsite self parking is complimentary.

North West Castle Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8 AM and 9:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 13 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

North West Castle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 326 out of 638 reviews" "
Rating 8 - Good. 212 out of 638 reviews" "
Rating 6 - Okay. 66 out of 638 reviews" "
Rating 4 - Poor. 27 out of 638 reviews" "
Rating 2 - Terrible. 7 out of 638 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Pleasantly surprised
Friendly staff, very accommodating for our requests. Instant hot water was an absolute bonus for us. Rooms were spacious and clean. Pool, sauna, hot tub, gym and games room facilities are old but well equipped and in working order. Lovely art gallery and shop inside. We would absolutely return here 😄 only downfall was the room we were in didn't have a safety deposit box, which would have been helpful.
Stayed 4 nights in Sep 2024

8/10 Good

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

Nerys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Simon

Stayed 3 nights in Sep 2024

8/10 Good

Duncan

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Céline

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Vipul

Liked: Cleanliness, staff & service, property conditions & facilities
It's was a wonderful stay me and my partner enjoy the stay. Room was nice and tidy and the view was adorable from property.
Stayed 1 night in Sep 2024

6/10 Okay

James, Worcester

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Curtains hanging off the rail. Quality of breakfast poor. Dinner was good. Access of leisure facilities difficult. No papers or Magazines. Staff good but felt tired .
Stayed 1 night in Sep 2024

8/10 Good

Carol Lynne

Traveled with family
Liked: Cleanliness, staff & service
Stay in the "bungalow". Wonderful!
Stayed 1 night in Sep 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight B4 the Ferry
Good overnight with breakfast included. Keep up good work
Stayed 1 night in Sep 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and staff all very friendly and welcoming 👍
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Barry

Business traveler
Disliked: Amenities, property conditions & facilities
This is an old, tired and sprawling property. If the owners spent a lot of money, it could be grand again, but I'm not sure there's a business case for that.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay as part of a holiday. Reception staff were welcoming and friendly. Meal was excellent. Bar staff friendly. Only 15 minutes from ferry crossing to Belfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Stayed 1 night in Sep 2024

10/10 Excellent

David Adrian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food, great staff
Great food, great staff and comfortable rooms - perfect nights stay
Stayed 1 night in Sep 2024

8/10 Good

JC

Stayed 1 night in Sep 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well Presented Hotel
Very well presented hotel and comfortable rooms. Happy friendly staff - thank you.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Wedding during our stay. Music until midnight and people in hallways for another hour or so. I would not stay here again do to that
Stayed 2 nights in Aug 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service
My stay was shortened because my ferry was cancelled and had to get a much earlier service, shower the staff made a special effort so that I could have a light B’fst before I left. Thanks to them .
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms and great staff.
The room was large and clean with views over Loch Ryan. Friendly and helpful staff. Restaurant food also good.
Stayed 2 nights in Aug 2024