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The Crown Hotel

2.0 star property

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Photo gallery for The Crown Hotel

Reception
Reception
Front of property
1 bedroom, desk, laptop workspace, free WiFi
1 bedroom, desk, laptop workspace, free WiFi

Reviews

4.2 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
545 King Street, 545 King Street, Stoke-on-Trent, England, ST3 1HD
  • Fenton Manor Sports Complex
    ‪3 min drive‬
  • Staffordshire University
    ‪4 min drive‬
  • Trentham Gardens
    ‪8 min drive‬
  • Manchester (MAN)
    ‪48 min drive‬

Room options

View all photos for Double Room

1 bedroom, desk, laptop workspace, free WiFi

Double Room

  • 30 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

1 bedroom, desk, laptop workspace, free WiFi

Single Room

  • 25 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

1 bedroom, desk, laptop workspace, free WiFi

Triple Room

  • 45 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

Days Inn by Wyndham Stafford

  • Pet friendly
  • Parking included
  • Free WiFi
  • Housekeeping
3.9 out of 5, Good, (519)
$60 nightly
The price is $60 total
includes taxes & fees
Days Inn by Wyndham Stafford

About this property

The Crown Hotel

Stoke-on-Trent hotel with free in-room WiFi
A 24-hour front desk, a front-desk safe, and free self parking are available at this hotel. WiFi in public areas is free.
The Crown Hotel offers 45 accommodations with coffee/tea makers. 32-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers. This Stoke-on-Trent hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

The Crown Hotel features a front-desk safe. Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.

The Crown Hotel has designated areas for smoking.

Languages

Arabic, English, Italian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

The Crown Hotel Hotel
The Crown Hotel Stoke-on-Trent
The Crown Hotel Hotel Stoke-on-Trent

The Crown Hotel Reviews

Reviews

4.2
Rating 10 - Excellent. 2 out of 22 reviews
Rating 8 - Good. 1 out of 22 reviews
Rating 6 - Okay. 5 out of 22 reviews
Rating 4 - Poor. 2 out of 22 reviews
Rating 2 - Terrible. 12 out of 22 reviews

4.4/10

Cleanliness

4.8/10

Staff & service

6.0/10

Amenities

3.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Satya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel all over UK

The hotel is in very bad state. Right from the entrance to the rooms. The rooms are very dirty, toilets are dirty, window broken, paint peeling off everywhere. No coffee mug, however a kettle is given. The chair is broken. There was a lot of noise during night, probably by youngsters and drunkard locals which disturbed the sleep. Never recommend this to anyone.
Stayed 2 nights in Jul 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, property conditions & facilities
Booked 2 rooms and when we got there got told only one was booked beds were shot springs gone overall just didnt enjoy the stay
Stayed 1 night in Jul 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Rachel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Abu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Overview

It was so bad The room was uncleaned There were red bugs in the bed and carpet The carpet was so smelly Unable to stay there due to dirty room
Stayed 3 nights in Jun 2025

2/10 Terrible

Steve

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Jordan

Disliked: Property conditions & facilities, room comfort

Don’t bother

It was just awful! The bed was super uncomfortable, felt like I was just laying on springs There is so much noise! All of the floorboards creek, you could hear everything from every room, the road outside the car park everything, I don’t think I even got two hours sleep
Stayed 1 night in Jun 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a good budget choice. I think many people have very high unreasonable expectations these days. It was fine for me.
Stayed 1 night in Jun 2025

6/10 Okay

Nick

As an experience it sure is something.
Stayed 1 night in Jun 2025

2/10 Terrible

Lisa

Traveled with family
Disliked: Amenities, property conditions & facilities
the hotel was disgusting not only was it filthy, run down, windows were broken the WiFi box was hanging out of the room window the floorboards all over the place felt like they were about to collapse, it stunk of drugs (weed) it was more like a half way house, not a safe place to stay in with kids the bedroom doors were not secure. The pictures on the website did not compare to the actual hotel!!
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Very Basic hotel…..

The hotel definitely needs modernising, curtains in bedroom couldn’t close properly, bath tap kept dripping, massive spider in corner of bathroom. The carpets didn’t look like they had been cleaned for a long while! Just seemed very run down
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Awful scruffy hotel
Stayed 1 night in May 2025

4/10 Poor

Roshan

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was friendly and helpful. And he let me check in a few hours before the normal check in time.
Stayed 1 night in May 2025

10/10 Excellent

Matthew, London

Stayed 4 nights in May 2025

2/10 Terrible

CUNEYT

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was not clean.Door lock was unsafe. I don't want Expedia to offer this hotel to their customers.
Stayed 1 night in May 2025

2/10 Terrible

Flora

Disliked: Staff & service, property conditions & facilities, room comfort

Glad to get away from this rundown hotel and area.

To be fair the new owners had only bought the hotel two months ago, and they were trying to improve it. But they could not do much about the location, a really run-down area with shops that had been boarded up for years, pavements that were trip hazards ever step you took. But the hotel car park gave no confidence when we arrived, weeds everywhere, signage not clear, hoped that our car would still be there on return. Reception was just about OK, but pavement outside had spittle on it, and some very shifty characters hanging about. No lift to room but that was OK, but room was inadequate. No dead lock and door jamb looked broken. No working plug in basin, and did not run away, Light in bathroom so dim you could not see. No bedside tables or chairs to put case on. to be fair, it did seem clean, nice towels, and coffee etc, and evidence of a repaint, though not properly finished. And worst of all, no food at all available - eventually walked up to a kebab shop and had something to eat (after a long drive up from the South Coast). The cost was almost £40 - ironically almost the same as the brilliant one we stayed in near Gloucester on our way home.
Stayed 1 night in Apr 2025

4/10 Poor

Abi

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

PAUL

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Tyson

Disliked: Cleanliness, property conditions & facilities, room comfort
Perfect setting to film a murder documentary.
Stayed 1 night in Mar 2025

6/10 Okay

Martin

Stayed 1 night in Apr 2025