This smoke-free hotel features express check-out and free WiFi in public areas. Weekly housekeeping is available.
Potbank Aparthotel offers 21 accommodations with coffee/tea makers and hair dryers. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.
This Stoke-on-Trent hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided weekly.
The recreational activities listed below are available either on site or nearby; fees may apply.
Potbank Aparthotel features express check-out. Wireless Internet access is complimentary.
Potbank Aparthotel is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Family friendly
In-room kitchenette
In-room microwave
In-room refrigerator
Guest services
Housekeeping (weekly)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Height-adjustable showerhead
Upper floors accessible by stairs only
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Kitchenette
Microwave
Refrigerator
Stovetop
More
Desk
Heating
Iron/ironing board
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 25
Check-out
Check-out before 10:00 AM
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in information
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Potbank Hotel Stoke-on-Trent
Potbank Hotel
Potbank Stoke-on-Trent
Potbank
Potbank Aparthotel Hotel
Potbank Aparthotel Stoke-on-Trent
Potbank Aparthotel Hotel Stoke-on-Trent
Potbank Aparthotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 60 out of 121 reviews" "
10 - Excellent
60
Rating 8 - Good. 40 out of 121 reviews" "
8 - Good
40
Rating 6 - Okay. 11 out of 121 reviews" "
6 - Okay
11
Rating 4 - Poor. 5 out of 121 reviews" "
4 - Poor
5
Rating 2 - Terrible. 5 out of 121 reviews" "
2 - Terrible
5
9.2/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Good
Georgia
May 28, 2024
Georgia
Stayed 1 night in May 2024
6/10 Okay
Jacqueline
Apr 21, 2024
Jacqueline
Stayed 2 nights in Apr 2024
6/10 Okay
Elizabeth
Traveled with family
Apr 21, 2024
Disliked: Room comfort
Potnot
Don't go here if you have mobility issues.
And my room overlooked the exit from nightclub very noisy.
The most beautiful room. Can't believe how cheap it was for such a gorgeous hotel. Also the bar is so festive make sure you treat yourself to a drink or two !
Had a lovely stay at the Potbank. While I knew about the deposit pre-authorisation, the 8-10 days release period has left me slightly nervous as I do not know who may stay in the same room during that period and how they may leave it. I would have thought the room could have been checked within 24 hours and the pre-authorisation released then.
Diane
Stayed 2 nights in May 2023
2/10 Terrible
charmayne
May 14, 2023
charmayne
Stayed 1 night in May 2023
8/10 Good
joanna
May 13, 2023
joanna
Stayed 1 night in May 2023
10/10 Excellent
Rachel
May 12, 2023
Liked: Staff & service
A very unique and beautiful restaurant venue downstairs. Bedroom was in good condition, very clean with all necessities. Staff were extremely helpful and attentive.
A really nice, clean, quiet hotel. Comfy beds, good kitchenette. Slightly odd bench/sofa in the room though. Be aware they pre authorise £50 on your card and this isn't made very clear when booking. Make sure you take ID too. However I would definitely stay here again.
The worst hotel experience I’ve had. My room was situated directly above the bar. I was aware it would be playing music until 10pm, however it got to 11 and showed no sign of stopping, so I rung reception who assured me it would be off my 11:30. It got to almost midnight with no sign of it quietening down so I rung down again, the lady at reception then very kindly let me change room to one higher up and away from the noise. The hotel in general is done up fairly nicely but the location is just appalling. Right next to a busy bar and restaurant, both of which are situated right next to the hotel rooms and are single glazed so sound is a big problem. Having checked the reviews before booking there was no word about this, had I of known I would’ve never booked. To top it off my shower didn’t work, the beds were insanely springy and uncomfortable, the pillows were like sleeping on bags of air, and the kitchen equipment (saucepans) was not fit for purpose. I picked here because it was close to a relatives house and I wanted to try a smaller business. I’ll stay in a premier inn next time. Avoid.