Holiday Inn Express Stoke On Trent by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Stoke On Trent by IHG

Exterior
Standard Room, 2 Twin Beds (with Free Hot Breakfast) | Desk, iron/ironing board, free WiFi, bed sheets
Free daily self-serve breakfast
Bar (on property)
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Breakfast included
  • Pet friendly
  • Air conditioning

Explore the area

Map
Stanley Matthews Way, Trentham Lakes, Stoke-on-Trent, England, ST4 4EG
  • Fenton Manor Sports Complex
    ‪4 min drive‬
  • Trentham Gardens
    ‪6 min drive‬
  • Staffordshire University
    ‪7 min drive‬
  • Manchester (MAN)
    ‪53 min drive‬

Room options

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(31 reviews)
  • 108 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(12 reviews)
  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed (with Free Hot Breakfast)

7.6 out of 10
Good
(9 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Twin Bed

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.4 out of 10
Very good
(5 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Holiday Inn Express Stoke On Trent by IHG

3-star Stoke-on-Trent hotel close to Fenton Manor Sports Complex
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free self-serve breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and conference space.
Holiday Inn Express Stoke On Trent by IHG offers 123 air-conditioned accommodations with hair dryers and irons/ironing boards. A pillow menu is available. 32-inch LED televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Stoke-on-Trent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Event facilities measuring 463 square feet (43 square meters) include conference space. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and a front-desk safe. Parking is available onsite for a surcharge.

Holiday Inn Express Stoke On Trent by IHG is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 11:00 AM.
Holiday Inn Express Stoke On Trent by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 6 per day)

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 463 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 6 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Stoke On Trent by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1003 reviews
Rating 8 - Good. 336 out of 1003 reviews
Rating 6 - Okay. 100 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Rebecca

Traveled with family
Disliked: Property conditions & facilities, room comfort
Average
Room was freezing. The heating didn't work. The reception did get a plug in heater, which was hot to touch. Also meant we only had one plug to use to charge 3 people's devices. Overall an ok hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Stayed 3 nights in Aug 2024

10/10 Excellent

kieran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed
The breafast is good value, the pancake machine is a nice feature. The biggest thing that made the stay so good though is the staff's customer service, it is unusual to find this level of helpfulness and friendliness these days.
Stayed 5 nights in Oct 2024

10/10 Excellent

mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Sean

Business traveler
Liked: Staff & service, room comfort
Staff throughout the hotel were very helpful
Stayed 1 night in Nov 2024

8/10 Good

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
November motorcycle tour
Nothing stands out, friendly staff, nice breakfast, clean room.
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very clean, quiet & comfortable. No complaints at all.
Stayed 1 night in Nov 2024

6/10 Okay

Dulon

Business traveler
Liked: Cleanliness, staff & service
Ok!
Took some time to check in, but the receptionist was polite. The room was very cold, and the heating struggled. The shower was cold and wouldnt warm up in the morning.
Stayed 1 night in Nov 2024

6/10 Okay

Iain

Stayed 1 night in Nov 2024

8/10 Good

Mrs Susan

Traveled with family and small children
Location was great Staff very friendly
Stayed 1 night in Nov 2024

6/10 Okay

Kirsty

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was chargeable. The hotel was canny enough and breakfast was good although busy at times.
Stayed 2 nights in Nov 2024

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Natsaha

Stayed 1 night in Oct 2024

2/10 Terrible

Galin

Stayed 1 night in Oct 2024

10/10 Excellent

Clare

Stayed 1 night in Jul 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Room was very clean. The breakfast was excellent and the staff very friendly. To sum up our stay I would say superb value for money.
Stayed 2 nights in Oct 2024

10/10 Excellent

jen

Stayed 3 nights in Oct 2024

6/10 Okay

Clement

Stayed 2 nights in Oct 2024

6/10 Okay

Karl

Traveled with family
Liked: Cleanliness, property conditions & facilities
Sorry sir, the hotel is out of pillows.
We booked a family room. The sofa bed was like a metal rack and when we asked for more than one pillow (wafer thin) each we were told that the hotel had run out of pillows….. It didn’t look even half full. Also we were proudly presented with a piece of paper at check in telling us breakfast finished at 10…..went down at 9.30 to discover they had decided (presumably during the night?!) that it would finish at 9.30. Still I got to have a moist bread roll…which I suppose was at least an experience I’ve never had.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Gavin

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Oct 2024

8/10 Good

An Gee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Oct 2024