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Holiday Inn Express Stoke On Trent, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Stoke On Trent, an IHG Hotel

Exterior
Standard Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Reception
Free daily self-serve breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Breakfast included
  • Pet friendly
  • Air conditioning

Explore the area

Map
Stanley Matthews Way, Trentham Lakes, Stoke-on-Trent, England, ST4 4EG
  • bet365 Stadium
    6 min walk
  • Harvester
    2 min walk
  • Longton Station
    6 min drive
  • Manchester (MAN)
    49 min drive

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed

  • 108 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds

  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

  • 108 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Double Bed, Accessible Bathtub

Room, 1 Double Bed, Accessible Bathtub | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed, Accessible Bathtub

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

About this property

Holiday Inn Express Stoke On Trent, an IHG Hotel

3-star Stoke-on-Trent hotel close to Fenton Manor Sports Complex
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free self-serve breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and conference space.
Holiday Inn Express Stoke On Trent, an IHG Hotel offers 123 air-conditioned accommodations with hair dryers and irons/ironing boards. A pillow menu is available. 32-inch LED televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Stoke-on-Trent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Event facilities measuring 463 square feet (43 square meters) include conference space. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and a front-desk safe. Parking is available onsite for a surcharge.

Holiday Inn Express Stoke On Trent, an IHG Hotel is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 11:00 AM.
Holiday Inn Express Stoke On Trent, an IHG Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 6 per day)

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 463 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 6 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Stoke On Trent, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 497 out of 1003 reviews" "
Rating 8 - Good. 336 out of 1003 reviews" "
Rating 6 - Okay. 99 out of 1003 reviews" "
Rating 4 - Poor. 39 out of 1003 reviews" "
Rating 2 - Terrible. 32 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually stay at another well known budget hotel..We were delighted with this hotel..The cost was much cheaper than the orher one and the fact that it included a good breakfast. The staff were brilliant and helpful We will be staying with Holiday express in the future..well done.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 3 nights in Sep 2024

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ian

Stayed 1 night in Jun 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Stayed 1 night in Jul 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good rates, pleasant stay
I stayed for 4 nights. Staff were extremely pleasant, helpful and professional. Breakfast was delicious and dining space large I have given my review a 4* because of 2 things. The water pressure in the shower was very poor. Only strong enough when cold but adding heat made the water limp out of the shower head. The other important thing was the car parking. You are required to pay £5 per 24 hours to park on site ( this was waived in my case for which I was grateful) however, there is no guarantee that you will be able to get a space and this is pointed out on their details ( first come first served basis). Twice I returned to the hotel to find I had to park in a disabled spot as there was no alternative. This seems rather odd to me and really the only item which was a puzzle. Non-hotel guests can park here with Pay and Display so hotel residents had no priority. I have stayed here before and so this is a new thing. All in all, I would recommend Holiday Inn Stoke-on-Trent with their reasonable rates and good accessibility to Stoke-on-Trent and surrounding areas, as close to the A500 and the M6.
Stayed 4 nights in Sep 2024

8/10 Good

Arturs

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

2/10 Terrible

Malcolm

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cheeky beggars charge you for parking!!! I could understand if I wasn’t a resident but no…..they charge for parking my car in their hotel whilst I’m staying there. Otherwise the hotels OK and staff were nice.
Stayed 1 night in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value Hotel
Good value hotel located near a major road (A50) for easy access to the city. Very clean and comfortable with frieldly staff. Breakfast buffet was very good.
Stayed 2 nights in Sep 2024

8/10 Good

SIMON

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really good value!
Stayed 1 night in Sep 2024

10/10 Excellent

Sinead

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly and accommodating. Room met all of our needs, breakfast was a good variety of items.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff extreme helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sumaiya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean property
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Booked hotel to stay before travelling to Alton towers. Perfect. Very reasonably priced, 30 min drive from the park. Very happy with room which was very clean. Breakfast included aswell which was of a very good standard for what we paid. Would highly recommend this hotel for families travelling to the area of Alton towers.
Stayed 1 night in Aug 2024

10/10 Excellent

joanna

Stayed 2 nights in Aug 2024

4/10 Poor

TRACY

Disliked: Property conditions & facilities, room comfort
Very basic..good choice awful. Had to pay for parking!!
Stayed 1 night in Aug 2024

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Noise (A50 outside) Parking £5 per day inconvenient - a long way from anywhere useful
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

2/10 Terrible

Zak

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldnt stay again
Ive stayed at lots of holiday inns and this is not 1 id visit again room so small we couldnt even access the kettle without moving a heavy bed no room to move around the room as a family of 4 the space was a joke. Breakfast although included in the room price was awful all under cooked slimey eggs white bacon white sausages no fruit or yougarts all unhealthy options very limited choice compared to every other ive stayed in and breakfast was a complete mess watered down juices to the point they didnt taste of juice coffee that tasted like the water hadnt been changed 4 a week just nasty. Staff where not rude but extremely unhelpful when needed even 4 simple requests like timings and food requests ordered food in the evening after a 6 hour drive to have to send it back due to it being cold and not what was advertised just a very poor experience as i no how good holiday inns can be and went out of my way to book one for this reason.
Stayed 1 night in Aug 2024

6/10 Okay

Dionisia

Disliked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

William, Coventry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. I stayed with my son so we could go to the football the following day, it made life easy. Lovely breakfast that was in with the price of the hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024