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Hilton Garden Inn Stoke on Trent

3.5 star property

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Photo gallery for Hilton Garden Inn Stoke on Trent

Lobby sitting area
Family Room, 2 Twin Beds, Connecting Rooms | 1 bedroom, premium bedding, in-room safe, individually furnished
Meeting facility
Restaurant
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Parking available
  • Bar
  • 24/7 front desk
  • Room service
$102
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Potteries Way Hanley, Stoke-on-Trent, England, ST1 4QA
  • Regent Theatre
    ‪4 min walk‬
  • Waterworld
    ‪17 min walk‬
  • Staffordshire University
    ‪18 min walk‬
  • Manchester (MAN)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Twin Beds, Connecting Rooms

Family Room, 2 Twin Beds, Connecting Rooms | 1 bedroom, premium bedding, in-room safe, individually furnished

Family Room, 2 Twin Beds, Connecting Rooms

  • 517 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | 1 bedroom, premium bedding, in-room safe, individually furnished

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, individually furnished

Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | 1 bedroom, premium bedding, in-room safe, individually furnished

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(24 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms | 1 bedroom, premium bedding, in-room safe, individually furnished

Family Room, 1 King Bed, Connecting Rooms

10.0 out of 10
Exceptional
(3 reviews)
  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible Queen Room

1 bedroom, premium bedding, in-room safe, individually furnished

Accessible Queen Room

  • Sleeps 2

View all photos for Twin Room

1 bedroom, premium bedding, in-room safe, individually furnished

Twin Room

  • Sleeps 2

View all photos for Family King Room

1 bedroom, premium bedding, in-room safe, individually furnished

Family King Room

  • Sleeps 4

View all photos for Queen Room With Sofa Bed

1 bedroom, premium bedding, in-room safe, individually furnished

Queen Room With Sofa Bed

  • Sleeps 4

View all photos for King Room

1 bedroom, premium bedding, in-room safe, individually furnished

King Room

  • Sleeps 2

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About this property

Hilton Garden Inn Stoke on Trent

3.5-star Stoke-on-Trent hotel steps from The Potteries Museum and Art Gallery
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hilton Garden Inn Stoke on Trent offers 140 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch LCD televisions come with digital channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of 3 meeting rooms and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This Stoke-on-Trent hotel also offers a fitness center, coffee/tea in a common area, and laundry facilities. Onsite parking is available (surcharge).

Hilton Garden Inn Stoke on Trent is a smoke-free property.

English breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Hilton Garden Inn Stoke on Trent has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 9 per night)
  • Uncovered self parking on site (GBP 9 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 9.00 per night
  • Nearby parking fee: GBP 9.00 per night(164 ft away; open 24 hours)
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Stoke On Trent
Hilton Garden Inn Stoke on Trent Hotel
Hilton Garden Inn Stoke on Trent Stoke-on-Trent
Hilton Garden Inn Stoke on Trent United Kingdom
Hilton Garden Inn Stoke on Trent Hotel Stoke-on-Trent

Hilton Garden Inn Stoke on Trent Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 345 out of 569 reviews
Rating 8 - Good. 142 out of 569 reviews
Rating 6 - Okay. 43 out of 569 reviews
Rating 4 - Poor. 16 out of 569 reviews
Rating 2 - Terrible. 23 out of 569 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Toni

Stayed 1 night in May 2025

6/10 Okay

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Some very good staff but also some that didn’t seem to want to be here
Stayed 1 night in May 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Nicola, Shropshire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked this hotel Clean comfortable stylish
Stayed 1 night in May 2025

8/10 Good

Peter, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities
Very good rooms with excellent beds and bedding. The dining menu was limited and quality of food was not as good as one would expect. The car park is across the road which is not ideal
Stayed 1 night in May 2025

10/10 Excellent

Mark

Stayed 2 nights in May 2025

6/10 Okay

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Zahoor

Stayed 1 night in Apr 2025

10/10 Excellent

Vicki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good room was perfect.
Stayed 1 night in Apr 2025

10/10 Excellent

Sinead

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel. Ive stayed a few times and will keep coming back.
Stayed 1 night in Mar 2025

8/10 Good

Kate

Stayed 2 nights in Apr 2025

10/10 Excellent

Firoz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Apr 2025

6/10 Okay

Issam

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in staff member was horrendous, there was not enough tables at breakfast so we were told to wait then groups the same size of ours were seated first. Looks like none of the staff wanted to be there
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, spotlessly clean and great room facilities such as tea tray, ironing board and iron in room. Hairdryer and lovely Crabtree & Evelyn bath products. Slight minus points were tv stations very limited, we did not venture out at night. Saw two guests and their children come down stairs for breakfast in their pyjamas..not hygienic and should have been stopped when guests were waiting to be seated for breakfast. Other than that, really enjoyed the two nights there whilst visiting my son at uni which is just a few miles from this hotel so convenient for me. Would definitely return there.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Mark, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Andrea

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Needs some care and attention.

Stayed here twice previously since 2021 and now not as good. Stained carpets. Stained towels. Grubby in places. Stained seats in restaurant. Generally short staffed in bar and restaurant with average food and service not good enough for the price charged. Needs Hilton to freshen things up and get the standards back.
Stayed 2 nights in Apr 2025

10/10 Excellent

V

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Stay -Comfort, Luxury, and Great Service

Had an amazing stay at Hilton. The family rooms were spotless, the staff was incredibly welcoming. The breakfast spread was delightful, Definitely coming back!
Stayed 2 nights in Apr 2025

8/10 Good

Katie

Stayed 1 night in Apr 2025