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Hilton Garden Inn Stoke on Trent

3.5 star property

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Photo gallery for Hilton Garden Inn Stoke on Trent

Lobby sitting area
Restaurant
Family Room, 2 Twin Beds, Connecting Rooms | 1 bedroom, premium bedding, in-room safe, individually furnished
Exterior
Room, 1 Queen Bed, Accessible | Bathroom | Free toiletries, hair dryer, bathrobes, towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Parking available
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
Potteries Way Hanley, Stoke-on-Trent, England, ST1 4QA
  • Regent Theatre
    ‪4 min walk‬
  • Victoria Hall
    ‪4 min walk‬
  • Waterworld
    ‪17 min walk‬
  • Manchester (MAN)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(19 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Twin Beds, Connecting Rooms

Family Room, 2 Twin Beds, Connecting Rooms | 1 bedroom, premium bedding, in-room safe, individually furnished

Family Room, 2 Twin Beds, Connecting Rooms

  • 517 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | 1 bedroom, premium bedding, in-room safe, individually furnished

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, individually furnished

Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(11 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | 1 bedroom, premium bedding, in-room safe, individually furnished

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(17 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms | 1 bedroom, premium bedding, in-room safe, individually furnished

Family Room, 1 King Bed, Connecting Rooms

10.0 out of 10
Exceptional
(2 reviews)
  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible Queen Room

1 bedroom, premium bedding, in-room safe, individually furnished

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

1 bedroom, premium bedding, in-room safe, individually furnished

Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Family King Room

1 bedroom, premium bedding, in-room safe, individually furnished

Family King Room

  • Sleeps 4
  • 1 King Bed

View all photos for Queen Room With Sofa Bed

1 bedroom, premium bedding, in-room safe, individually furnished

Queen Room With Sofa Bed

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for King Room

1 bedroom, premium bedding, in-room safe, individually furnished

King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

DoubleTree by Hilton Stoke on Trent

  • Pool
  • Free WiFi
  • Restaurant
  • Breakfast available
4.3 out of 5, Excellent, (1000)
$121 nightly
The price was $143
The price is $121 total
includes taxes & fees
DoubleTree by Hilton Stoke on Trent

About this property

Hilton Garden Inn Stoke on Trent

3.5-star Stoke-on-Trent hotel steps from The Potteries Museum and Art Gallery
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hilton Garden Inn Stoke on Trent offers 140 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch LCD televisions come with digital channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of 3 meeting rooms and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This Stoke-on-Trent hotel also offers a fitness center, coffee/tea in a common area, and laundry facilities. Onsite parking is available (surcharge).

Hilton Garden Inn Stoke on Trent is a smoke-free property.

English breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Hilton Garden Inn Stoke on Trent has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 9 per night)
  • Uncovered self parking on site (GBP 9 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 9.00 per night
  • Nearby parking fee: GBP 9.00 per night(164 ft away; open 24 hours)
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Stoke On Trent
Hilton Garden Inn Stoke on Trent Hotel
Hilton Garden Inn Stoke on Trent Stoke-on-Trent
Hilton Garden Inn Stoke on Trent United Kingdom
Hilton Garden Inn Stoke on Trent Hotel Stoke-on-Trent

Hilton Garden Inn Stoke on Trent Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 326 out of 527 reviews
Rating 8 - Good. 128 out of 527 reviews
Rating 6 - Okay. 38 out of 527 reviews
Rating 4 - Poor. 15 out of 527 reviews
Rating 2 - Terrible. 20 out of 527 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Anshu

Stayed 1 night in Mar 2025

2/10 Terrible

Nathan

Stayed 1 night in Mar 2025

2/10 Terrible

Michelle, cannock

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Air conditioning was broken so way too big in room, ordered Nachos from the dining menu and they were appalling, wasnt fresh, melted cheese had gone hard and cold, everything in the plate was cold, complained to staff and was agk d if I wanted it warmed up, you dint warm nachos up, not even an apology and was getting dirty looks from the men er of staff, made me feel very uncomfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2025

10/10 Excellent

Moses

Stayed 1 night in Mar 2025

10/10 Excellent

richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent from check in to checkout Great staff and lovely breakfasts
Stayed 2 nights in Mar 2025

10/10 Excellent

Sky

Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were very polite service in the restaurant excellent. Id definitely recommend it.
Stayed 1 night in Mar 2025

10/10 Excellent

Gerard

Stayed 1 night in Mar 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel and fab staff!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Chariz, Romford Essex

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Check - in 5 star on Cleanliness of the room and public areas. Breakfast is good too. my kids enjoyed the make your own waffle. we had a fantastic stay
Stayed 1 night in Feb 2025

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great

Stayed here before going to Alton Towers and it was perfect
Stayed 1 night in Nov 2024

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering I was there for two nights, I feel like I could have stayed there longer. I would definitely stay there again
Stayed 2 nights in Feb 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Booking and follow-up contact was excellent. Modern, clean and welcoming. Very pleasant staff. The food we had was good with the exception of the croissant on 1 morning which weren't as flaky as expected.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Oli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a couple of times now and will continue to stay. A*****
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Was able to check in early which was a bonus as I'd travelled earlier than planned because of the threatened bad weather. I could not fault any staff I encountered, they were all very helpful. Lovely room with plenty of space. Very convenient for the regent theatre.
Stayed 2 nights in Jan 2025

10/10 Excellent

Neori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel spoilt by parking and breakfast

Room and hotel great Breakfast was terrible, completely dried up mushrooms and scrambled egg. Orange juice very acidic. Hot items not replenished properly. Really below par experience for this chain. Parking across the road not ideal, and drop off area unclear and nowhere near the hotel. A bit disappointed tbh
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot.

It was a perfect stay! Our room was spacious and very comfortable and clean. The hotel restaurant was excellent, as we had a quick lunch there in between activities. The staff at the front desk and restaurant were so kind and chatted with us about the area and our trip and gave recommendations when asked. We would definitely book here again if returning to the area. Thank you!
Stayed 2 nights in Jan 2025